Satellite L850 - atikmpag.sys BSOD

Similar Questions

• Uşaklar and again Atikmpag.sys bsod crash after and after and after

  It all started in a Sun and a nice day I turned my G62-b13ST and after some time it crashed and I googled and I saw that the driver Sweeper and downloading might be a solution I thought. After I've deleted and updated the driver, he arrived after and after and this situation atikmpag.sys and finally ended up here im desperate and hopeless.

  I tried the solutions in the internet and ask you what to do?

  Hi DEVO61,

  Thank you for visiting the Forums HP's Support and welcome. I read your thread on your laptop HP G62-b13ST and constant crashing. Try perform a reset. When you perform a hard reset note remove all USB devices and remove cards memory card reader location. Disconnect all non-essential devices. If that doesn't help try to turn on the computer, on which you begin to press F11 repeatedly until the menu opens. You can do a System Restore.

  Here is a link to a Update for the BIOS. If this does not help, try tapping F10 key go to the diagnosis and then run the hard drive & memory test when a test fails, you will need to replace the part. Please also check if the device is more heating.

  Please let me know how it goes.

  Thank you.

• Blue screen error with atikmpag.sys in Windows 7

  * original title - various tasks, screen freezes, the driver unloads video (default 100% speed GPU fan), then atikmpag.sys BSOD - 3 months of pain

  Well, this is going to be long and stretched, so I will start with my sincere apologies.

  Description of the problem:
  I rebuilt my entire machine a few months previously, after purchasing a TechNet Plus subscription new video card ATI Radeon 5870 2 GB and new AMD PhenomII X 4 965 CPU.  Quickly, I installed Windows 7 Ultimate x 64 and started to load all the drivers and applications.  Then the problems started.  I want to play WoW would freeze the game, the screen would be gray, then black, then the fan on the video card could turn 100% gas (video driver Windows in vacuum), then about 60 to 90 seconds later, I'd get a BSOD with either atikmdag.sys or lately, it's been atikmpag.sys.  This happens also in looking at video clips in Windows Media Player or VLC and sometimes even when I watch YouTube videos (both in IE or Firefox).

  System Specs:
  ASUS Crosshair II Formula motherboard
  Processor AMD PhenomII X 4 965
  Patriot 4 GB RAM
  Sapphire ATI Radeon 5870 2 GB
  AHCI controlled hard discs and CD
  Windows 7 Ultimate x 64 (Technet)

  Resolution attempts:
  1 reinstalled Windows 7
  2. reinstalled Windows 7
  3. has taken the store of the local computer system and received a replacement of the stock video card
  4 reinstalled Windows 7
  (while reinstalling Windows, tried to use the drivers ATI Catalyst 9.12 (from original CD) version, 10.1, 10.2, 10.3, 10.4 and finally 10.5 installed on 2010-03-06)
  5 has tried to change ATI Performance profile XML
  CoreClockTarget and MemoryClockTarget to Want_0 and Want_1 to be superior to
  by default, if the map wouldn't increase the speed as well (recommended by ATI
  Forums)
  * a began to arrive like clockwork, when I installed RollerCoasterTycoon3, crash guaranteed within 30 minutes from a screenplay, it began 6/1, so the following entries are from this past weekend at today *.
  New drivers from ATI, 10.5, installed.  No change in behavior.
  6 disabled Aero in the Windows (no effect, re-activated)
  7 uninstalled catalyst Suite, leaving bare drivers only (current config with version 10.5)
  8 tried to use verifier.exe to diagnose the problem, the system would be only BSOD when booting, soon in the splash screen, then restart
  9. attempt to repair window, unable to find a solution, no change, restart
  10 Mode safe boot to run verifier.exe and remove current running values
  11 restart Windows normally
  12 called Support Microsoft (available upon request by MP number) 07/06/2010

  Controlled Microsoft Support Technician my computer for a few minutes and I showed him the minidump file use dumpchk.exe, but he said it seems to be just a video card driver problem.  I have very very hard to believe that after 3 re - moved and 5 different versions of the drivers.  I will try to contact the ATI support tomorrow.  I thought that someone on this site might be able to help me to the analysis of minidumps and eventually find the real cause of this issue.  I download DxDiag.txt exit, minidumps and the full memory.dmp file (compressed with winrar best setting, but was still divided into two files because of the restriction of 50 MB) to my folder public skydrive, link below:
  http://CID-44caa82b00d80af9.Office.live.com/Browse.aspx/public

  If there are things that I left out, or questions, please ask and I will answer as fast as I can.  I really want to fix this, so I won't have to format and upgrade to a different operating system.

  James Kerr

  Hi James Kerr.

  Please see the post below with a similar problem and fix possible:

  http://social.answers.Microsoft.com/forums/en-us/w7hardware/thread/22405645-749b-4d62-92bb-e4710277c90d

  Also, please see the following site AMD forums post:

  http://forums.AMD.com/game/messageview.cfm?CATID=260&ThreadId=104677

  I hope this helps!

  Debra
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Satellite L70-B-12 t - BSOD, atikmpag.sys everything at stake

  Whenever I try to play a game amd driver crashes or I get bsoded (atikmpag.sys).
  Some days he arrives just after I start the laptop and other computer after several hours of use or one or two hours of play.

  I tried everything on x 64 (OEM) home win8 and win 7 pro x 64.
  All included:
  -Updated graphics drivers Intel (auto-updater invited me to use toshibas pilot)
  -Used Toshibas drivers.
  -Used pilots later and beta AMD.

  -All Windows and the graphics card settings are on performance.

  Disabled - all energy saving relevant options I could find.

  -Tried several times, extraction - replace manually, to solve atikmpag bsod without change. I get this error message 1 x per day minimum.

  The games I tried, and make the bad are:
  -Sniper Elite 3 (driver crashes and recover successfully)
  -Archage (each graphic parameter is at least and I keep crashing, bsoding my permit hang right after that I connect to the game)
  -Tera: here I can actually log on settings low (+ lotsa .ini tweaking) but I get randomly driver hang of the thing even once and the rare bsod.
  And these are the only games I've tried on this laptop so far

  Normal computer 3DMark test: Bsod when generates the report.
  3DMark mid range gaming pc test: driver hangs on the 1st video and never recovers.
  Plan to run another Tester stress but also that i'm definatelly of ideas on how to keep this troubleshooting.

  Thanks in advance!

  For me, it looks like a RAM problem as did mistake place in different situations at different times.
  So it could be a LITTLE unstable in memory / RAM.
  Download memtest86 and let pass the test for a longer period. Most of the problems a RAM / errors will be caught in the 1st run, some on the 2nd or 3rd.

• Satellite L650 1LN - BSOD, atikmpag.sys error

  Hello

  I'm from Italy,
  I have a problem with my laptop (operating system, WINDOWS 7).

  After a while I use the laptop, I get an error: the AMD display driver has stopped working and has been restored.
  Shortly after this awful blue screen appears with the error "atikmpag.sys."

  I tried to restore my laptop, but I still have the same error.
  I also tried to install the updated drivers Catalyst, but I install it on my laptop.

  How can I fix it?
  You have a guide to follow step by step?

  Thank you all! Alex.

  Hello

  The error message indicates a problem with the chip of the graphics card or graphics card driver.
  BSOD may occur if the graphic temperature would be too high, it might lead to chart falls down and BSOD.

  I think you should follow the advice of s Ilay and should reinstall or update the graphics driver.
  The old driver must be removed before you begin the new installation.
  In case this does not improve the functionality, I recommend you to perform a complete system recovery.

  Hope that this would finally solve the problems.

• Satellite L850 - Intermittent crashing with BSOD

  My Satellite L850-1LK crashes with the following error message intermittently: DRIVER_IRQL_NOT_LESS_OR_EQUAL (athw8x.sys). An online search in some other forums suggested that I should update the driver for my Atheros wireless network adapter. I did - including uninstall it completely before reinstalling with the driver downloaded from Toshiba's own site.

  I always get the BSOD, so any other suggestions would be appreciated. (I'm under 64-bit Windows 8)

  Hello

  What version of driver and what version of BIOS that you use?

  I had the same problem but not with the Toshiba laptop.
  I discovered that the installed McAfee utility causes the BSOD.
  I suggest that you remove and replace with another software antivirus like Avast! or Avira antivir.
  Both are free and can be downloaded for free.

  But of course I updated the Atheros Wlan driver too!
  You must remove the driver and uninstall the driver properly package.
  This can be done in Device Manager!
  Then clean the operating system using CCleaner!
  Reactivate the wireless lan, then install the latest driver.
  Previous updates must have replaced only part of the package of driver causing the problem.

• BSOD on Satellite L850

  Hi guys,.
  I'm having these BSOD with bug check code "DRIVER_POWER_STATE_FAILURE", I tried to update my BIOS and other pilots, but the guys at Microsoft say that I need to update my driver of power, but I can't find them in
  "toshiba - tro.de.
  My specs are:
  Toshiba Satellite L850 - B452 (PSKG8V) with Intel core i7-3630QM.
  This is one of the mini dumps, the rest are in this zip file:
  https://www.mediafire.com/?qhvafd91r34awzx
  ==================================================
  Dump file: 042614-58609 - 01.dmp
  Crash time: 26/04/2014 11:39:18
  Bug Check String: DRIVER_POWER_STATE_FAILURE
  Bug check code: 0x0000009f
  Parameter 1: 00000000'00000003
  Parameter 2: ffffe001'eff448e0
  Parameter 3: fffff801'61193930
  Parameter 4: ffffe001'dbff9550
  Caused by the driver: ntoskrnl.exe
  Caused by the address: ntoskrnl.exe + 153fa0
  File description: NT kernel & system
  Product name: Microsoft® Windows® Operating System
  Company: Microsoft Corporation
  File version: 6.3.9600.17041 (winblue_gdr.140305 - 1710)
  CPU: x 64
  Plant address: ntoskrnl.exe + 153fa0
  Stack address 1:
  The stack address 2:
  Address 3 the battery:
  Computer name:
  Full path: C:\WINDOWS\Minidump\042614-58609-01.dmp
  Number of processors: 8
  Main version: 15
  Minor Version: 9600
  Size of the dump file: 251 790
  Dump of file time: 26/04/2014 11:40:17
  ==================================================

  Hello

  All the drivers for your model mobile, you can find on http://www.toshibamea.com/en/Download-Files

  Your model of PSKG8V is in the list. Maybe this silly now, but I do not know what is the conductor of electricity. If your laptop comes with original preinstalled OS I recommend you set the BIOS to default settings and install original recovery image.
  After doing this, you can test the functionality with the factory settings.

  Post comments please.

• BSOD Atikmpag.sys Elitebook 8560w ati m5950

  Hi all

  I have problems with my Elitebook 8560w. I get the BSOD on startup all the time, when the login screen appears in windows 7. (atikmpag.sys)

  I have tried several things but I can't solve it, the laptop cannot start up if I use the standard vga driver.

  Things I've tried:

  Fresh install Windows 7 x 64, Windows 7 x 86, Windows XP x 64, Windows XP x 86

  Tried all versions of BIOS

  Tried all versions of drivers for video card, both HP and Ati with fres installs Windows.

  It's getting boring, please help me.

  Where can I get the latest version of the video Bios for my m5950? Who can solve my problem.

  Hello hlaca20. I understand that you have a problem with the blue screens that often occur during startup. Is this correct?

  You've tried quite a few steps to solve the problem. I think that the combination of the BIOS update, fresh install multiple operating systems and fresh drivers excluded the majority of software problems. Have you tried to test your equipment?

  If you have not deleted the partition of HP_Tools you can use the built-in tools that provides HP. You should test your memory and the hard disk to determine whether there are problems.

  This document describes how to run the hard drive test. Simply repeat the steps in selection of memory the second time to test the RAM.

  I'm waiting for your answer; have a great day!

• BSOD in Windows 8 atikmpag.sys

  I have problems BSOD mainly focussed on the atikmpag.sys (see the first 3 reports WhoCrashed) and was hoping someone could help out. More recently, I got the BSOD who wakes from sleep. I have four monitors and a number of applications (for example, various office products, several tabs in Chrome), but nothing that the computer should not be able to process (see below). I have read a number of discussions on this issue and that you have not found a solution: it seems that there are many possible causes.
  Full .dmp file is available at https://www.dropbox.com/s/k10qxgei0x6tr07/MEMORY.zip for the most recent BSOD. All 4 .dmp minidump files are available at https://www.dropbox.com/s/h5yncexruz3q3ha/Minidump%20Files.zip.
  It is a personalized desktop build.
  -CPU: i7 - 4770K
  -MB: ASUS Z87 - Pro
  -Memory: 2 x 8GB Corsair Vengeance
  -Storage: Samsung 840 Pro Series 256GB SSD
  -Video card: ASUS DirectCU II 28nm HD7970-DC2-3GD5 graphics card
  -Power supply: Corsair AX 850
  Other relevant information:
  -Problem seems related to the graphics card. The 7970 has 1 DVI and DisplayPort 3 link / DVI links in total 4 monitors.
  -No overclocking of any kind.
  -The pilots I know are up to date (for example, graphics drivers, have not installed the drivers from "non-essential" for example for the wireless network adapter). It is possible that the absence of these drivers 'non-essential' is what causes the problem.
  -All Windows updates have been installed.
  -J' did Memtest86 + on each stick of RAM o/n and found no problem.
  -J' reinstalled OS using reset to Windows 8.
  -Temperature of the GPU seems OK (~ 55 degrees C), and the fans seem to be working.
  -J' I just disabled when using Chrome hardware acceleration, as I read somewhere else that it can be problematic.
  -I have not stressed/benchmarked beyond Memtest86 + but can do going forward.
  Any help would be much appreciated, thanks!
  ---
  Friday, June 28, 2013 5:26:11 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\062813-4437-01.dmp
  This was probably caused by the following module: atikmpag.sys (atikmpag + 0x480B5)
  Bugcheck code: 0x3B (0xC0000005, 0xFFFFF8800404E0B5, 0xFFFFF880083E8050, 0x0)
  Error: SYSTEM_SERVICE_EXCEPTION
  file path: C:\Windows\system32\drivers\atikmpag.sys
  product: AMD driver
  company: Advanced Micro Devices, Inc..
  Description: multi-vendor AMD driver miniport
  Bug control description: This indicates that an exception happened during execution of a routine that passes from non-preferred to the privileged code code.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmpag.sys (AMD several suppliers Miniport Driver, Advanced Micro Devices, Inc.).
  Google search: Advanced Micro Devices, Inc. SYSTEM_SERVICE_EXCEPTION
  Friday, June 28, 2013 12:47:22 PM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\062813-5750-01.dmp
  This was probably caused by the following module: atikmpag.sys (atikmpag + 0xACF0)
  Bug check code: 0 x 116 (0xFFFFFA80103D24D0, 0xFFFFF88003F5FCF0, 0x0, 0xD)
  Error: VIDEO_TDR_ERROR
  file path: C:\Windows\system32\drivers\atikmpag.sys
  
  product: AMD driver
  company: Advanced Micro Devices, Inc..
  Description: multi-vendor AMD driver miniport
  Bug control description: This indicates that an attempt to reset display driver and recover a timeout failed.
  A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmpag.sys (AMD several suppliers Miniport Driver, Advanced Micro Devices, Inc.).
  Google search: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

  11:57:07 AM GMT on Saturday, June 15, 2013 crashed your computer
  crash dump file: C:\Windows\Minidump\061513-8296-01.dmp
  This was probably caused by the following module: atikmpag.sys (atikmpag + 0xACF0)
  Bug check code: 0 x 116 (0xFFFFFA800D3AF4D0, 0xFFFFF8800421CCF0, 0x0, 0xD)
  Error: VIDEO_TDR_ERROR
  file path: C:\Windows\system32\drivers\atikmpag.sys
  product: AMD driver
  company: Advanced Micro Devices, Inc..
  Description: multi-vendor AMD driver miniport
  Bug control description: This indicates that an attempt to reset display driver and recover a timeout failed.
  A third-party driver has been identified as the likely cause of the system error. It is suggested that you search for an update the following driver: atikmpag.sys (AMD several suppliers Miniport Driver, Advanced Micro Devices, Inc.).
  Google search: Advanced Micro Devices, Inc. VIDEO_TDR_ERROR

  Friday, June 14, 2013 2:42:51 AM GMT crashed your computer
  crash dump file: C:\Windows\Minidump\061313-5468-01.dmp
  This was probably caused by the following module: ntoskrnl.exe (nt + 0x7B040)
  Verification of error code: 0 x 50 (0x0, 0xFFFFF80331E5CE84, 0xFFFFF69000353D38, 0 x 2)
  Error: PAGE_FAULT_IN_NONPAGED_AREA
  file path: C:\Windows\system32\ntoskrnl.exe
  product: Microsoft® Windows® Operating System
  company: Microsoft Corporation
  Description: NT Kernel System &
  Bug control description: This indicates that invalid system memory was referenced.
  This seems to be a typical software driver bug and is not likely to be caused by a hardware problem.
  The accident took place in the Windows kernel. Maybe this problem is caused by another driver who cannot be identified at this time.

  I tried the update driver ATI Mobility HD 4300/4500 Windows 8.1 from amd.com but returned crashes. The graphics hardware is old (1/2009) then I disabled the driver from AMD and graphics card uses at least fonts but same resolution with the standard graphics driver not one built for the hardware that is causing all the problems.

  The flicker of the graphics before the accident, said the card cannot handle the high rate of resolution or refresh in the driver crashing in my opinion. This has been ongoing for about 2 or 3 weeks. It's like the laptop is dying. He is 5 years old.

  Try to disable the card manufacturer video driver that is causing problems and live with less fancy accident-free driver from Microsoft.

• DRIVER_IRQL_NOT_LESS_OR_EQUAL (athw8x.sys) BSoD - driver problem

  My PC had this problem since I bought it a few months ago, it is said:

  Your PC has encountered a problem and needs to restart. We are only collecting the error information, and then we'll restart for you.
  If you want to learn more, you can search online later to this error: DRIVER_IRQL_NOT_LESS_OR_EQUAL (athw8x.sys)
  Is there someone out there have this problem with their Toshiba Satellite L850 as well? I'm looking for the solution for this BSoD as happens more often recently :(
  We need the DMP file because it contains the single record of the sequence of events that led to the accident, what drivers have been loaded, and what has been loaded.

  
  

  WE NEED AT LEAST TWO FILES DMP TO SPOT TRENDS AND TO CONFIRM THE DIAGNOSIS.

  
  

  If you're overclocking (pushing components beyond their design) return you to default at least until the crash is resolved. If you don't know what it is that you're probably not overclocking.

  You may be able to get the DMP files without crashing by booting in SafeMode (F8) with networking.

  If you are overclocking stop.  (chances are that if you are unsure if you are, you are not)

  To allow us to help you with symptoms BSOD on your computer, download the contents of your folder "\Windows\Minidump".

  The procedure:

  * Copy the contents of \Windows\Minidump to another location (temporary) somewhere on your machine.

  * Zip up the copy (compress)

  * Please download to a service like Skydrive or "Rapidshare" to share files and put a link to them in your answer.

  Link to find out how to download below.

  http://www.WikiHow.com/use-SkyDrive

  To ensure the minidumps are enabled:

  * Click Start, in the search box, type: sysdm.cpl, press ENTER.

  * On the Advanced tab, click Startup and recovery... Settings button.

  * Make sure that automatically restart is unchecked.

  * Under the writing debugging information header, select image partial memory (256 KB) in the list box drop-down (varies from 256kb).

  * Ensure to that small Dump Directory is listed as % systemroot%\Minidump.

  * OK your way out.

  * Reboot if changes have been made.

  Please also run MSinfo32 and download the output as well.

  To run MSinfo32 please go to start > run > MSinfo32

  Go to 'file', 'save' and download the PDF is saved with the DMP

  System specs are extremely useful then please include everything you know.

  
  

  Blue screen view and that crashed are often wrong and should only be used in case of emergency...
  
  
  Troubleshooting of Windows/source here
  You can learn more about BSOD here
  You will learn how to test your memory ici 
  An effective question gets help more quick read how here
  Pilot auditor-stalking a GIS behave driver here
  The system configuration utility MSCONFIG, is here
  
  

• Satellite L850-E8S - shutdown problems

  Hello everyone

  I bought Toshiba Satellite L850-E8S with Windows 8.0 (for a single language) preinstalled in October 2013. At the moment I can't get stop normally.

  Question: * pressing Shutdown (stop) of charms goes up "Windows is shutting down" and after that the screen turns off but power light is lit and the fan keeps operate.* I stop it by pressing the power button, I really want to quit smoking. (Once I didn't notice that and put the laptop in a bag for a few hours and it of a miracle that no equipment would have been burnt, despite the laptop was hot like the Sun) * the problem started after a month of use, and I didn't think her yet.*

  First of all, I thought that the case concerns him * hybrid Shutdown in the Win8. I have visited many forums dedicated for hybrid stop, proven fruitless discussions. *! AND! I had the same problem on my laptop with a slight difference - loading Win7 and Linux * the monitor stays on (with the lights and the fan on either). *
  Moreover, I also saw a BSOD after a day I bought the laptop. This problem concerned Realtek Audio driver and SRS Premium sound. As I understood the question is drivers conflict. Right now I have no installed Audio SRS premium and see no BSOD, but Realtek audio driver is not stable: the sound either begins to work in a few minutes after starting windows or it does'nt work at all.

  First of all, I wish really that someone to help me with the shutdown problem. All tips are welcome.

  Hello

  Check it please http://aps2.toshiba-tro.de/kb0/TSB2B03EY0002R01.htm, change the settings described and try to turn off your computer is turned on on a regular basis.

  It works for you?

• Tecra R840 - atikmpag.sys causes bluescreen

  Hello

  displaying videos on my Tecra R840 sometimes I get a blue screen with the atikmpag.sys driver.

  Happens to every time, but often - about one in four times or more.

  The blue screen occurs especially at the beginning of the video - but sometimes also in the end.

  In the download for my Tecra area, there is only one pilot display of 2012 - I have installed.

  I have Windows 7 64 bit, 8 GB of RAM and the AMD Radeon HD 6450 M.

  Does anyone have a tip for me?

  Thank you very much in advance

  Anne

  Hello

  Because this problem does not always, but sometimes, it would be very difficult to reproduce this BSOD and therefore, it is not very easy to say why the BSOD appears.

  Is that file atikmpag.sys belongs to the graphics card driver.
  It seems that the graphics card driver crashes, and therefore the BSOD occurs.
  But why?

  I have two different theories:
  (1) the graphics driver is not fully compatible with the new software installed, tools (games), etc., but the fact is that the Toshiba driver page does not provide all new GPU drivers for this model of laptop. The other point is that the same driver version worked correctly in the past and I m wondering why the same driver should not operate correctly now if it worked correctly in the past.

  (2) my 2nd theory is that the BSOD appears due to the higher temperature of the internal GPU. The highest temperature is mainly a reason for blockages of the system and also responsible for issues of the graphics card.

  Have you tried to reinstall/recover the system? Isn't it?
  I would recommend you do this using the Toshiba recovery disc. This procedure should always be made in the event of system problems.

  I also recommend you to clean the modules of cooling using a jet of compressed air. That would help you get rid of the dust. Dust is mainly a reason if it comes to a temperature higher inside the laptop.

• Satellite L850-1V8 - 'System' process (PID 4) uses 100% of CPU

  Hello

  I have a Toshiba Satellite L850 1V8 with windows 8.1 64 bit on it.

  I encounter the following problem: some times when I start the system, the 'System' (PID 4) NT kernel process begins to spin, taking up 100% of any one heart.

  This happens about 3-5 minutes after that the system is in place, but a few times I saw him from the hours later.
  I have to restart the system to make this problem go away.

  Someone at - there experience this problem?
  No idea where to start looking for a solution?

  These processes can be associated with any software / application running in the background system

  But I know kernel NT & system could be generated by http.sys uses port 80.

  That would mean that and would mean that a piece of software like IIS (internet Information services) could be responsible for this process in the background.

• Satellite L850 - 1 P 9 - Windows 8 critical Error athwx *.

  Hello

  recently, I bought a new laptop, a Satellite L850-1, P 9.

  The first week of using the laptop never showed signs of Ant problems, but in the last 3 days I get a BSOD that stops at the laptop.

  Before closing, I have thus written in a document of something like this "athwx_8". I read that this kind of error is related to the software that can be installed.

  The software that I use now is the same that I used on my old laptop, it may be that something related to driver software.

  Here is a link from which grab the windows event viewer: [errors found | http://sdrv.ms/1a0q3e6]

  Hello

  I recommend you to reset the laptop back to factory settings.
  Let's hope it's just a software problem that could be solved by the system recovery.

  Don't know how to do this?
  If this is not the case, check this useful document from Toshiba:

  [Windows 8 recovery & repair | http://aps2.toshiba-tro.de/kb0/TSB2A03ES0000R01.htm]

  You should choose the option * reset your PC *.
  This would remove and reinstall Windows option permanently removes your personal files and the PC applications and returns 8 Windows to its original state. That the State of origin is a pure installation of Windows 8, or the default configuration of OEM factory, depending on the medium used for the operation.

  Any comments would be greatly appreciated

• Satellite L850: Windows 8 error - 'PC hit a problem... ". »

  Hello.

  I bought a portable Satellite L850, used it for about 2 hours. Next time I booted up it, the error ""restart your PC on a problem and needs. " We are only collecting information, and then we will restart for you. (0% complete) "in a blue screen appeared.

  He gave me two options using the F8 key, has nothing; He blinked only screen when I pressed the F8 key or any other key F for all that matters.

  Changing the boot in the bios options, I was able to boot a Windows 7 DVD booteable, and to my surprise, I found that the hard drive had no partitions... at all (when it should be 2 maybe 3 partitions and a space law?).

  Of course, I could not also burn the recovery DVDs because I could not go back to windows, and when I tried to boot from an overview of client Windows 8 DVD, the same error occurred, over and over again.

  I now use the computer under Windows 7 I have installed, but I would definitely come back the origin of windows 8 copy supplied with the computer... or at least be able to maybe install another copy of Windows 8 of my own.

  Somebody help me, I would really appreciate it.

  Sorry if my English is not good enough, it isn't my mother tongue.

  Hello

  I think that you have installed Win 7 on the HARD drive. Right?
  This means that Win 8 is no longer available looks like you couldn't create the recovery disk containing 8 win too so I don't see an option for you allow to win 8:
  You must order the disk recovery from here:
  http://backupmedia.Toshiba.EU/landing.aspx

  But a question remains open: why the BSOD appeared?
  It could be a problem of system or a hardware problem, but I can't say with certainty what's exactly wrong according to me, you will need to contact a service if the installation of Win 8 can not fix this