System does not recognize new San Disk Cruzer 16 GB flash drive
I am running XP Pro SP2 on an old ThinkPad from IBM. When I inserted the SanDisk Cruzer flash disk, a window popped up saying that Windows could not find an installer of Volume. When I tried to open 'Add new hardware' on the Control Panel, nothing happened. Other flash SanDisk Cruzer readers (2,4 & 8 GB) anf PNY flash drives work very well. The SanDisk 16 GB works very well on my laptop HP running Windows 7 Pro. Suggestions.
USB flash drive support page
The latest U3 Launchpad from December 2009 is version 1.6.3.9. This version is compatible with Windows 7. It has been gradually.
NOTE: U3 programs are no longer available for download from SanDisk.
You need to contact technical support. There is a live chat on the right menu option
http://KB.SanDisk.com/app/answers/detail/A_ID/3682/~/U3-Launchpad-update-for-Windows-7
Tags: Windows
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