T2300: t2300

I just changed my internet and phone from verizon to comcast provider and now my plotter won't work.  It will not print the file.  It gets stuck in the impression, and I can not move from there other than to eliminate it.  I have different passwords for internet access. Would that be a problem?

Internet access has nothing to do with your problem.  What is probably happening is your ip address of the computer has changed with the new router and your printer probably still has the ip address that has been setup when you verizon.  You will need to establish an ip address of the printer that is in the same frame, and the ip address of the computer.  Just go to a prompt on your computer and type ipconfig and see what ip address was assigned to the computer. Say is the address 192.168.0.3 now on the plotter, go to reports and print a summary report of network or just go to network setup and find the ip address of the plotter.  Using my example of the first 3 sets of numbers must be the same ones 192.168.0 now if the address of the tracer is 192.168.1.12 then this is the problem.  You need to manually reset the ip address of the printer, so the first 3 series are the same and the 4th issue is different from the computer.  Once you have done this, go to the properties of the printer and then click ports and then configure port and replace the current ip address with the new address and the printer should now work once the settings have been applied.

Tags: HP Printers

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