T420 unable to charge battery

Hello

A month ago I received a brand new model T420 4180F65 with a battery 9 70 ++ (45N1007).

Yesterday I was no longer able to charge the battery which now remains at 0%, and I can use the thinkpad with the AC adapter is plugged in.

The battery has only 37 cycles. The application of battery lenovo in windows 7 indicates the battery has an error and can not load, so I am also unable to try to perform a reset of the battery.

I've seen similar problems here, which was resolved with an update of the firmware of the battery, but there for this model of battery. I am so unhappy that the battery for some reason any already dead? Or maybe this battery also this firmware error?

/ Keis

For a hardware problem, you must call the hotline.
I am guessing, but it seems that the battery is defective.

Tags: ThinkPad Notebooks

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