TopShot LaserJet Pro M275 - copy paper

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• LaserJet Pro M275 TopShot: Scanning question/icon

  I use Windows 8.1 (64-bit) and I have a printer HP LaserJet Pro M275 TopShot.  When I got my HP computer, I got a HP scanning icon which I could click and scan easily and also to scan multiple pages into a single document.  I recently had to get a new computer, which is a Dell, and now she just a scan icon and I can scan only 1 page... If I want the 2nd page, I have to save it in another document.  There is no option to scan another page that I used to have.  It only allows me to choose the file type, color mode, resolution and "save to...". ", nothing else.  The used scan automatically appears on the screen and I could crop for how I wanted to only it.  It does not now.   How can I get this back to the way it was?  Thank you!

  Hey @2CatsonEmerald,.

  I understand that you are having problems when your TopShot HP LaserJet Pro M275 MFP scanning to your computer Windows 8.1 that your HP scanning software is missing some crucial features that you had on your old computer. I would like to help you today with this problem of HP scanning software. Can I please you follow the steps below.

  Step 1: Remove the drivers:

  For the purposes of troubleshooting, it is essential that we have a clean slate to work with. I will, you remove all traces of your HP Laserjet in your computer Windows 8.1. If you use a wired USB between your computer Windows and Laserjet, please unplug this cable now.

  1. Open your Start screen by selecting the Windows icon at the bottom left of your computer screen, or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. On the start screen, type programs and features. Click on programs and features to run
  3. In the window programs and features will populate a list of the programs installed on your computer. Scroll through this list and find your HP Laserjet.
  4. When you see your HP Laserjet, click it and select Uninstall
  5. Please follow the prompts on the screen to complete the uninstallation. Once the uninstallation is completed successfully, please close the window programs and features and continue to the next step.

  Step 2: Remove temporary files:

  1. Open your Start screen by selecting the Windows icon at the bottom left of your computer screen, or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. On the start screen, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder when it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Install the device:

  1. Please click here to download the latest drivers for your HP Laserjet Printer
  2. Once the download is complete, follow the prompts on the screen to install your printer
  3. Once installation is complete, please try the scan function to check if all your scan options are returned.

  Please reply to this message with the result of your troubleshooting. I look forward to hear from you!

• LaserJet Pro M276: What paper Laser Photo 4 X 6 can I use in a Color Laserjet Pro M276

  What paper Laser Photo 4 X 6 can I use in a Color Laserjet Pro M276?

  Hello

  Go to the next page, the first page only 12 points from the list. In any case, HP provides larger format documents for Laser printers. I do not know why:

  http://store.HP.com/webapp/WCS/stores/servlet/CategoryListingView?catalogId=10051&CategoryID=88331&langid=-1&StoreID=10151#! & TabName = vao

  I do not print photos at home, too expensive, but for the test, I normally print 4 photos on a single sheet (A4) and cut in 4.

  Kind regards.

• HP LaserJet Pro M1530 MFP paper management

  How can I configure the MFP HP LaserJet Pro M1530 to choose paper from the bin to paper and not from the status bar, manual power all trays are loaded paper.

  Hi emoh3,

  With some printers, the manual tray is separated from the other trays. On this printer the manual tray uses the same pickup, power system as the main feeder that requires you to remove the paper if you want to print from the main tray. The manual tray for this printer is mainly used for envelopes or other special media that you want to print.

• HP LaserJet Pro M275 TopShot: HP TopShot M275 - scan bad

  Hello friends!

  Need your suggestions concerning the calibration of the camera... or repair procedure. Images scanned/copied looks like twisted - camera had bad Angel.

  Hello again @DenisRSS,

  Thanks for getting back to me!

  Since you've been through all the troubleshooting already, and it is still not working properly, I guess it's a hardware problem.

  If you are able to order the part and install it, it is perhaps the best course of action at this stage.

  I suggest to contact our Support HP, even if the printer is out of warranty to see if you have additional options. Simply fill out the model number and the form to receive a file number for faster assistance.

  Thanks for posting in the Forums of HP.

  

• Laserjet Pro M275 TopShot: Change password email on Laserjet Pro M275

  Had I change my email password - now I can't scan to e-mail because I need to change the password on the printer.  My email will arrive too old password is not an option, will not allow.  I don't know where to go for this.

  Thanks for your help

  Thank you - Yes, I have gmail account and this solution worked

• LaserJet Pro 400 (M401dn) paper jams of all trays

  Our Organization has just bought a M401dn brand new, and I've been setting up out of the box. After you have configured the IP, I went to print a report. The jams from tray 2 with the message "paper jam in cartridge area. Open door and clear jam'.» I've therefore allowed and did it again. All to nothing does not; It keeps blocking. I tried to print from Tray 1 and it's the same thing; the paper is folded in almost a concertina-style and not powered through.

  I put the correct paper (letter) in the printer sizes, updated its firmware, checked to see if there was that whatever it is hung in the transport of paper (not there), and I'm out of ideas. The weight of the paper I use is 20 lb (75 g/m2), which should not cause problems with transport.

  We bought three M401n before, and they were easy to set up. So far, I am very far from impressed by the M401dn. Any suggestions / ideas would be gratefully received.

  My first question is how recently where the unit was purchased, and you have contacted the helpline? On most hardware problems, it is best to contact phone support directly so that they can offer better, more immediate help, and they have the power to replace the unit in some cases, if necessary.

  Aside from that, you were sure to check the internal parts of the machine for anything whether on-site or any debris

  Let me know!

  -Spencer

  PS I hope you have a wonderful day!

• Color LaserJet Pro M177fw MFP: HP Color LaserJet Pro M177fw MFP is not not color copy

  Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.

  I appreciate your comments and thank you in advance for your help

  Best,

  The gesture would be to try to restore the default settings of the control panel of the printer.  Conflicting configurations on disabling color copies would be destroyed and normal again.  Resets are normally under the admin menu or the control panel service.

• LaserJet Pro 400 M451dn: Problems copying documents from the printer scanner

  I use a Mark II of Canon Canoscan 9000F scanner to scan documents and copy them into the HP LaserJet Pro 400 451dn color laser printer.  I use the 'Copy' button on the front of the scanner function.  When a color or photo document is scanned this way the red and blue colors are reversed when it comes to the printer off.

  Both the scanner and the printer work perfectly in all other situations.

  Somehow the red and blue colors are to be swapped when a document goes to the scanner to the printer.

  I called the Support Canon technique and they told me that they have never heard of this problem and have never had it reported before.  When you use the "Copy" button function there is no setting that can be done. The scanner copy what he sees.

  So why the red and blue are exchanged on the printer?

  Teknishun

  What happens if you scan the document itself to the computer and then print the scanned copy? If it is ok, then the question must be the scanner software which sends the document to the printer and has nothing to do with the printer. Sorry, but it's a hot issue.

• LaserJet Pro M127: LaserJet Pro M127 FAX SEND AND RECEIPT COPY to COMPUTER

  Does anyone know how I can configure my fax. his print job send and receipt with conformation. I want also is, I want a copy of the image or pdf file each time I send or receive faxes on my computer . I installed the complete software configuration and my problem is that there is no for this device hp toolboxfx. what someone or in any case I can save the fax incoming and outgoing on my computer? I tried the windows fax and scan and its does not work. I've set up but I don't see any receiver and sending the status is pending. its not sending. Please help me with this. I need a download link for hp toolboxfx for my LASERJET PRO M127FN

  Hi @dOtfix,

  I see that you are wanting to save a copy of the fax on the computer and send faxes to the computer. I'd love to help you.

  You can send a fax from the HP software. Please, try the following steps:

  Click Start, click principally made programs, and then click HP.
  Click on the name of the product, and then click HP Send Fax. The fax software opens.
  Enter the fax number for one or more recipients.
  Click Send now.

  You should have access to the Toolbox, if you have installed the complete software of the Solution. The Toolbox of device HP for Windows is to check the condition of the product or to view or change the settings of your computer product. This tool opens the HP embedded Web server for the product. But it doesn't have the features of fax and the view from the Software Toolbox with this model.

  To open and view the HP Toolbox:

  Click the Start button and then click on the item in programs.
  Click on your category of products HP, and then click on the element of the device HP Toolbox.

  This information is on page 58 of the manual. LASERJET PRO M127FN.

  There are other software that you can download to fax to PC. Just do a search on the web and the search for Fax from my PC.

  If you appreciate my efforts, please click on the button below the thumbs up.

  If there is anything else I can help you, let me know. Thank you.

• LaserJet Pro M252dw: Paper heavy weight causes ghositng

  Our M252dw printer has ghosting (light versions of the printed item) each time we use card stock or labels. The same element of printing on plain paper shows no ghost image. Is there a way to adjust to big stock on this printer or another way to stop the remanence? The user must be able to print on thick, and I do not think that it exceeds the upper limit that I saw mentioned in some of the answers in the forum. If there is no way to adjust for thicker paper is a different model that will allow the adjustment of thicker stock?

  Hi @hpuser4dct,

  Welcome to the Forums of HP Support! I see that you have problems printing on heavy weight paper, you get light versions of the printed item. I want to help you solve this problem. If this helps you to find a solution, please click on the button "Accept as Solution" down below in this message. If you want to say thanks for my effort to help, click on the 'Thumbs Up' to give me a Kudos.

  The weight of media supported for this model is:

  14 to 43 lb (bed/mat, recommended), up to 47 lb Postcards, 53 lb HP Matte; 16 to 43 lb (coated or glossy, recommended), Postcards, 59 lb ice HP 47 lbs.

  Source: sheet HP Color LaserJe tPro M252dw.

  Through the printer driver, you will need to check different paper types, if the weight of the paper you are using is supported.

  You can check the EconoMode settings, go to step 4: check the settings of this document EconoMode, HP Color LaserJet Pro M252, M274, printers - fixing poor print quality M277.

  For information on other models, you can go to www.hpshopping.com or call directly. At the bottom of the page select Contact HP and commercial.

  If there is anything else I can help you, let me know. Thank you.

• LaserJet Pro M277dw: PRINTER does NOT, DON'T COPY NOT SCAN...

  Dear friends.

  Last week, I bought a LaserJet Pro M277dw color printer (‑ Laser Color Fax / copier / printer).

  I'm doing it to copy a document, but the printer does nothing; the only thing that it displays on the LCD is THE DEVICE IS BUSY! Try AGAIN LATER.

  It's the strange thing; the printer is not busy, because I don't the have not used.

  I tried to make a copy of the feeder and it, does not take the document

  This is something else that I noticed the printer does: it keeps restarting every 5 minutes approximately.

  It's my first printer Laser Hewlett-Packard and I wonder if I make a mistake buying this printer because that is very expensive.

  I have many Hewlett-Packard printers at work, and I thought it wise to have one at home; but now I wonder.

  Any help that you can provide?

  Thank you.

  I really think it would be better for you to call us. Carefully, you should be able to return the printer and exchange it at the Max Office where you bought it, but it depends on their policy. HP printers usually have a 1 year warranty, so if you call us we will certainly be able to help.

• LaserJet pro 400 m401 will not pick up paper

  My laserjet pro 400 m401 will pick up paper from the tray. I have not changed the paper I use. It's # 20 at Georgia-Pacific paper. The printer has not been dropped or abused. If anything, we have treated the printer very carefully and gently. Therefore, I suspect any damage physical/mechanical/electronic. The feed roller makes a squeaking/squealing noise when it runs. The printer then times out and the screen displays the message "no paper pickup. All stop there.

  I fixed it myself! One of the springs two compression at the end of the paper closest to the front of the printer tray became weaker. I've removed, carefully strained it and reinstalled it, and it works as good as new.

• On the Color LaserJet Pro CM 1410 Series HP printer paper jam

  I can't find/see the paper jam on the color HP LaserJet Pro CM 1410 Series printer.  I checked the domains listed in the manual, but there is no sign of my envelope paper jam.  Y at - it info on how to do to remove the outside cover to try to find the jam?

  The documentation provided by HP for a paper jam in the CM1410 series, I chose the CM1415fnw in this list of series as my example, can be found here.  HP does not have a document that has a complete failure of the product.

  I hope this helps.

• Color LaserJet Pro 500: grateful additional paper tray

  Brand new LaserJet Pro 500 and 500 sheets and heavy media bin (model CE522A/part number 2273B00AA). Machine will not recognize the paper tray.

  Last night, I left it unplugged and the two separate rooms - put back them together this morning, then plugged the power and network in and turned on. When the machine starts up, I see "true HP installed', 'Configuration' and 'Initializing' messages.

  I have a case open with HP support. She sent me this morning to say that the part number I sent relate to the status bar and the serial number I sent was the printer. I took the numbers directly from the status bar and lose faith in a hurry.

  Please let me know if there is a driver setting I'm missing or something to make it go fast.

  Thanks in advance for your help.

  Hello

  The plateau of 500 pages CE522A is not intended for any model of the Laserjet 500 printer, it is intended for the previous models such as the CM3530 printer for example.

  What is your exact printer model?

  The M525 model supports the tray CE530A:

  http://store.HP.com/wcsstore/hpusstore/PDF/LJ_ENT_500_MFP_M525%20Series.PDF

  The M551 or M570 models supports the Board of CF084A:

  http://h71016.WWW7.HP.com/HTML/PDFs/LaserJetEnterpriseM551.PDF

  Where did you get the shape of the status bar? It is not intended for your printer and can therefore be used with her...

  Shlomi