Wireless 5000 mouse erratic acts floats on its own

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• Wireless 5000 mouse & wireless keyboard 3000 V2.0 is not compatible with Windows 7 64 bit

  Title of MU days all of this. Has got around the installation of the material above, downloaded updates from the MS site, but Windows 7 64 bit still says there are compatibility problems. Read the other responses on the forums, but in fact, it seems to be a problem unsolved for others too.

  Wireless 5000 mouse & wireless keyboard 3000 V2.0 still not compatible after downloading updates from microsoft driver, said my windows 7 64 bit
  

  
  

  Hi Nyasaboy,

  Wireless 5000 mouse & keyboard 3000 V2.0 Wireless both are compatible with Windows 7 so I would like to know the exact error message you received when you tried to install the driver update for the mouse wireless & keyboard?

  For now, you can uninstall the drivers for keyboard & mouse from the Device Manager and restart the computer that will install the default drivers for keyboard & mouse and check if it works.

  1. type devmgmt.msc in the search box start and press ENTER.

  2. in Device Manager, expand the mouse & keyboard listed in the list of devices.

  3. right click on the driver > click on uninstall.

  4 restart the computer. The drivers will install automatically.

  You can also follow this link and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/kb/838398

  Hope the helps of information. Please post back and we do know.

  Concerning
  Joel S
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Right-click on the wireless 5000 mouse

  I just got a wireless 5000 mouse and keyboard. Right-clicking does not work! I tried to uninstall / and restalling the program anything, I restarted the computer, nothing, I've updated Windows update; but the keyboard works fin, but the mouse botton. Help, please!

  The right click is the default value. Thank you very much for your help! I'm going back today.

• Wireless 5000 mouse clicking noise

  I just got a mouse wireless 5000 as a gift, and the rattling noise is annoying.  I checked to see what was recommended, and what has been published has not worked for me.  You have something to recommend?  If this isn't the case, I intend to go back to the mouse.

  Hello

  You should be able to determine if the noise is coming from the mouse or the system of
  Shut DOWN the system. If the mouse itself is strong that you should get a replacement.
  If its the system then you need to do a little experimentation to find the root
  cause.

  If necessary check your mouse for guarantee.
  http://www.Microsoft.com/hardware/mouseandkeyboard/default.mspx

  5000-3 year warranty wireless mouse I think is the right
  http://www.Microsoft.com/hardware/mouseandkeyboard/ProductDetails.aspx?pid=012&active_tab=systemRequirements

  Microsoft Hardware Warranty Info.
  http://www.Microsoft.com/hardware/warranties.mspx

  The mouse comes with a support tech 90 day of the 1st incident that was about to begin when
  contact Microsoft at the number below.

  If the mouse is defective check with the seller or the Microsoft.

  Hardware support of MS and warranty claims
  Tech Support 1-800-936-5700 for MS Hardware.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Microsoft Wireless 5000 mouse not recognized by Windows 7, after Vista update

  2 days ago I upgraded my Dell Dimension e521 from Vista to Windows 7 - it was the upgrade, not own full installation.

  Everything is apparently very well, except the mouse I had used throughout the process, was now does not. The mouse is a Microsoft Wireless 5000, part of the Microsoft Wireless Desktop 3000 BlueTrack-keyboard mouse, USB packet. The keyboard, which share the same USB wireless receiver is entirely sensible.

  I tried the following to resolve the problem, without success;

  -Uninstall and reinstall the software for the keyboard and mouse

  -Purchase of a new set office (indicated on the packaging as "compatible with Windows 7") and through the complete installation.

  -Going to Device Manager and check/update the driver EVERY. They are all now current.

  -J' I followed all the advice on the page of Microsofts "Troubleshooting a wireless mouse that does not correctly.

  + I changes the batteries on the two devoces

  + I have tried different ports

  + I have tested the device on another computer

  + I tried to use the mousinfo tool

  + I tried to use the appwiz.cpl application, to find the incompatible software, but but no program appears when I type appwiz.cpl in the start search box.

  + Reset after every time I changed something.

  None of these steps resulted in no changes - the keyboard is still sensitive, but the mouse is dead. I do not receive the error messages, the cursor just dead center in the middle of the screen.

  Needless to say, I am more and more frustrated. As I'm not particularly computer warned - I am not a root of the others - USB hub I'm out of options...

  Help, please!

  
  

  Hello

  1 make a Restore Point to use if need to return to the place where you are (should not be necessary
  However better to do).

  How to create a System Restore Point in Windows 7
  http://www.SevenForums.com/tutorials/697-system-restore-point-create.html

  How to do a system restore in Windows 7
  http://www.SevenForums.com/tutorials/700-system-restore.html

  -------------------------------------------------------------------------

  2 do these to erase corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  -------------------------------------------------------------------------

  3. in Device Manager, right click on EVERYTHING, it is a mouse and the uninstall.

  The right click on everything that is under USB controllers - after this RESTART.

  Who will update the driver stacks and help clear of corruption.

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• The mouse jumping around corner on its own (TX2000 tablet PC)

  HP needs to fix or replace my HP TX2000. The mouse cursor keeps jumping to the bottom right of the screen on its own. I realized that there are a lot of heat generated in this corner of the basic reason keyboard, making it probably the mouse jump there. the mouse works perfectly when I rotate the screen of this corner, but lie, which makes it extremely difficult to work with the screen tilted in a different direction and the Del key BkSpace hiding behind the screen! Ofcuorse, this heat is the culprit and a strange design of unit fault!

  I had this same problem (although it seems a bit more sporadic than what others have experienced).

  The physical reason of the problem seems to be the corner of the base of the shelf RF interference; because the tablet takes the pen by measuring how much the emitted RF is altered by the pen, the interference near the corner must "look like" the pen being there.

  I have "confirmed" this by placing a piece of foil between the screen and the base (in the corner only); This removes the behavior of jumping.  Although I did not open my tablet, I suppose that the interference comes from the power of conditioning circuits for the processor?

  In regards to the Wacom HID "pen" disable the fix mentioned above: the feather still work like a pen (RF, with a fine location and pressure sensitivity), or it doesn't work like a 'finger' (capacitive touch sensor on screen, much coarser location resolution)?

• can I install a tactile mouse arc as well as my wireless 5000 mouse

  I have a wireless keyboard and mouse (Microsoft 5000), but to change my mouse to the arc touch mouse, which is also bluetooth.  I installed the hardware, but the mouse won't let go of the old mouse.  How to use the new mouse, with the older keyboard?

  Try to remove the batteries out of the old mouse and connect a new.

• Microsoft Wireless 5000 Mouse stutters / freezes when accessing HDD

  Sometimes when using my Windows 7 64 bit with all the latest updates of the mouse's freeze/stuttering during disk access.  It moves around the screen in the jumps.  Making it difficult to use.  I can use the keyboard very well in games like Warcraft.  But the mouse does not work well, until the player turns off.

  Sometimes, it seems more for indexing of the drive.  Just after I delete the files or move some.  On my last update of Windows, it shows that I have no update to do rather than language.

  Is there a way to fix this?

  Hello

  As you mentioned that the mouse freezes and crashes, I would recommend that you try the steps of troubleshooting provided in the link below and check if they help to resolve the issue.

  Troubleshoot a wireless mouse that does not correctly

  We know the results.

• Re: Mouse cursor moving erratically and even moves its own

  Hello. I hope you can help.

  I have a Toshiba Satellite U500, less than a year and I have real problems with mouse cursor move where he wants, when he wants, even when my hands are away from the laptop. I ran every virus/trojan/software malware scan and there is no problem. Tapping is disabled and sensity etc. levels are low. I use Windows 7 and there is no problems until the last two days (apart from an occasional hour or two the same thing a few months ago.

  Oh and I don't have an external mouse. only the Toshiba integrated one. Any ideas? He made work very difficult.

  Thank you very much.

  Hello

  try updating the driver for the touchpad:

  http://EU.computers.Toshiba-Europe.com/innovation/download_drivers_bios.jsp

  To be honest, I do not know what you suggest again that you have already scanned for viruses, disabled tapping, sensity levels. As it is the last hope to reinstall the operating system itself with a recovery disk

• MY MOUSE HAVE A MIND OF ITS OWN IT GOES IN ALL THE WAY AS IF SOMEONE MOVES THE MOUSE, WHAT CAN I DO? THANK U

  I NEED TO KNOW HOW CAN I FIX MY MOUSE SOUND ALL OVER THE PLACE, IT MOVES ON IT HAS AS IF SOMEONE MOVES IT TO ME HE WILL NOT REMAIN IN A VIEW WHAT CAN I DO TO FIX THANK U

  If this is a wireless mouse, replace the batteries.  If this is a wired mouse, try a different mouse.  Oh and please turn the caps lock key, your message is difficult to read and online forums is supposed to be SCREAMING.

  "JACK" wrote in the new message: * e-mail address is removed from the privacy... *

  I NEED TO KNOW HOW CAN I FIX MY MOUSE SOUND ALL OVER THE PLACE, IT MOVES ON IT HAS AS IF SOMEONE MOVES IT TO ME HE WILL NOT REMAIN IN A VIEW WHAT CAN I DO TO FIX THANK U

• Problem with Microsoft Notebook 5000 mouse not working not properly

  Hello

  My old notebook 5000 mouse, 3 yr became somewhat erratic, so I tried to clean the lens, gently, with a cotton wool bud! I know I shouldn't, but... Yes, I did.

  It was still more does not on the mouse pad, I tried on the laptop (black) a little better, but when I place it on a book purpley / red back to perfect recognition.

  Any suggestion would be appreciated, because its price doubled in since I bought it.

  I thought to replace, but you really can't find anything better, so I maybe but another.

  Or maybe find a purple mouse mat!

  Any help would be appreciated.

  Thank you

  Dave

  Hello Dave,

  Please provide a detailed description of the issue.

  There could be a possibility that this issue would have occurred because of damaged in the system wireless mouse drivers.

  Please provide me with the following information to better understand the issue.

  1. What is the exact model of the mouse that you use in the system? What is the mouse Microsoft Wireless 500?

  If so, I suggest to uninstall and reinstall the driver software Microsoft Wireless 5000 mouse and check if that helps.

  To do this, please refer to the steps below and check if that helps.

  1. Type devmgmt.msc in the search box start and press ENTER.

  2. In Device Manager, expand the mouse & keyboard listed in the list of devices.

  3. Right click on the driver.

  4. Click on uninstall.

  5. Restart the computer. The drivers will install automatically.

  To download the driver

  http://www.Microsoft.com/hardware/en-us/d/wireless-mouse-5000

  For reference:

  Please refer to the article below and check if it helps.

  Troubleshoot the incidents of the response to the mouse or wireless keyboard

  http://support.Microsoft.com/en-us/KB/838398

  Or you can also check out this link as well.

  Troubleshoot a wireless mouse that does not correctly

  https://support.Microsoft.com/en-us/KB/321122?WA=wsignin1.0

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

  Thank you.

• my mouse works correctly, it moves all over the screen on its own

  It started this morning very well, then unexpectedly, he starts slowly his way around the screen that I have never had this before, I use a trackball mouse, I already tried rebooting but also tried another mouse and even tried just unpluging the mouse and pluging it back

  Have you tried to use canned Air to clean the mouse?

  Using the uninstall/reinstall driver?

  Is the mouse still under warranty?  Contact manufacturer for a replacement

  There are nearby facilities that could conflict with the mouse?  Router, cell phone, phone?

  Yet away from the system.

  Here are links to support Logitech on the same issue

  See the latest response/resolution on the first thread.

  http://forums.Logitech.com/T5/keyboards-and-keyboard-mice/erratic-mouse-behavior/m-p/325613 
  http://forums.Logitech.com/T5/mice-and-pointing-devices/erratic-MX-performance-mouse-issues/m-p/711968

  http://forums.Logitech.com/T5/mice-and-pointing-devices/anywhere-MX-cursor-moving-on-it-s-own/m-p/663284

  http://forums.Logitech.com/T5/mice-and-pointing-devices/bought-a-Logitech-MX620-wireless-laser-mouse-erratic-mouse/m-p/344362

• Free manuals (PDF or other digital format) for the 2.0 wireless optical mouse and wireless keyboard 1027)

  Are there downloadable manuals for the wireless Microsoft keyboard 1027 & 2.0 wireless optical mouse? I had a pre-owned game with NO manual... I really want to use all these extra buttons... like the 'Zoom' slider!, but cannot associate the buttons/cursor with specific functions on my PC.  Help, please!  If anyone knows how to get the free manual please point me in the right direction!  (It seems that there should be a manual PDF out there somewhere!

  Thank you
  Chadmans

  Hi Chadmans,

  I suggest you to return the item to get manuals.
  http://www.Microsoft.com/hardware/en-us/downloads

  If the problem persists, I suggest you to contact hardware Support for assistance on this issue.

  http://www.Microsoft.com/hardware/en-us/support/contact-us

  Hope this information helps. If you need more assistance or information on this question, reply to this post. I'll be happy to help you.

• Is a Wireless Optical Mouse 5000 a plug-in replacement for the supplied mouse as part an integral of the Wireless optical Desktop Pro?

  Hello

  Question title:

  Is a Wireless Optical Mouse 5000 a plug-in replacement for the supplied mouse as part an integral of the Wireless optical Desktop Pro?

  I have spoecifically need to know if it has exactly the same features of the IntelliPoint and know if it will work with the transmitter/receiver provided with the Optical Desktop Pro wireless.  I know that the OM 5000 is provided with its own transmitter/receiver, but I don't want to have more than one on my desk.

  Thank you

  Boo

  Hope this information is useful.

  
  

  Well it is obviously not useful to say that you do not know!

  Let me know if it worked.

  For someone else who has a problem with the IntelliMouse provided as part of the Wireless Optical Desktop Pro (which is a Wireless Intellimouse Ex plorer 2.0 is told by the way), then they may be interested to know that the Wireless Optical Mouse 5000 works very well with the dongle WODP although the pointer speed necessary to decline slightly with one I had.

  Mike

• Wireless Laser Mouse 5000 Windows 7 64-bit installation challenge

  Wireless Laser Mouse 5000 Windows 7 64-bit installation challenge continues to get customer assistance contact support when you try to load the software to control the mouse buttons and the speed of response.

  Suggestions?

  Hi OrlandoM,

  Using the latest 64-bit drivers? Visit the Microsoft Hardware site and download the latest 64-bit driver software:

  http://www.Microsoft.com/hardware/download/download.aspx?category=MK

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: Web:http://www.winuser.co.uk;  Web: http://xphelpandsupport.mvps.org;  Web: http://vistasupport.mvps.org;  Web: http://www.silversurfer-guide.com