"BOLD" of Smartphones from blackBerry WiFi problem: was not associated with the network

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• Smartphones from blackBerry Desktop Manager does not connect with the storm

  Help - I have my head in half way inside an oven gas in despair.   I tried to get on my PC BlackBerry Device Manager to recognize my Storm for a week now.   I uninstalled and installed a trillion times without change.   I tried the USB key in a number of different sockets.   Today, I got my Storm at the phone store.   Their PC instantly recognized the storm using the same USB cable!   Can someone please tell me what is wrong or how I can fix this problem without a hammer?

  What the! *   He worked and immediately synchronized with all my Outlook stuff!   You saved my BB a dead certain violence - thank you very much.

• Smartphones from blackBerry Desktop Manager does not recognize that the "BOLD" is connected

  I loaded the Software Desktop including Desktop Manager v4.7.  When I connect my "BOLD" via the USB port of my PC, the PC recognizes the new hardware and identifies it as a Blackberry Smartphone.  But when I launch Desktop Manager, it does not recognize the "BOLD", and at the bottom left of the window shows "Connected Device (PIN): No."

  Can someone help, please?

  Thank you, but the problem was solved when I used a different USB port on my PC.

• The Smartphones from blackBerry unlock code does not work on the Curve 9380

  I tried for a certain whille now unlock my Curve 9380. My telephone provider sent to customer service but she is still unlocked. Apparently the code given by Blackberry doesn't seem to work.

  What do you suggest me to unlock this phone? I would like to give to my parents who have a different phone provider.

  Thanks in advance for your help.

  You can buy a reputable vendor codes. One is unlock.berryreview.com and another is linked below in the unlocking Guide.

• BlackBerry software blackberry 10 data is not compatible with the version of the software of the device you are currently using

  Hello

  My update of 10.3.1.1565 sali writing entry to the top on my phone.  so I tried the downgrade to 10.2.1 to do all my files are gone, however I thought I was smart by making this morning during the execution of 10.3.1.1565 a full backup before attempting the downgrade to os 10.2.1 through BlackBerry Link

  In any case I had to restore my device to 10.3.1.1565 and now when I try to do a restore by using the .bbb (backup) I created to present IE get the following error message:

  BlackBerry 10 data is not compatible with the version of the software of the device you are currently using

  versions of the software on my phone now and the version of the software when I did my backup are exactly the same 10.3.1.1565.  I am able to restore my user files and applications ect, because it proposes to make a partial restoration,., but my contacts and don't forget files are now gone.  I NEED THEM.  How can I get that back...

  Help, please...

  Thank you

  Hello

  I thought about it.  so I thought I'd post.  Apparently the BlackBerry pulled the 10.3.1.1565 update.  Anway don't know what happened over butI usng Shenshi and grabbing an update of another carrier, after that, so I'm now able to do a full restore using my old BBB file.

• Smartphones from blackBerry Curve 8530 is not connecting to WiFi

  I have a blackberry curve 8530 and get a message Traoré says, "Failed to associate with the network." My Wi - Fi is not secure, but I implemented a filtering of MAC addresses. I entered the MAC address of my BB in the filter list, so it should work. I have a Linksys WRT54G2 router. My phone can see the network, but cannot connect. Any ideas?

  Hi mdishe01,

  Are you able to connect your BlackBerry to any other open network? If you disable the address filtering Mac is able to connect to the network in your BlackBerry?

• Empty blackBerry Smartphones host routing table, will not register with the network.

  I want to apologize if I put this post in the wrong thread.

  So here's the question. I sent a request to my service provider to upgrade several SIM's have Blackberry service added to them. I asked specifically for them to make sure that the SIM card have been set to BES not BIS. The first SIM card I try to register with the network does the following for me. The phone, before I save it with the BES server can call and surf the internet. Once I have sync the phone with the company's server and I go back outside to check on her send and receive these emails, I try to control the internet and it says that the service is not available. I have 3G (Yes capitol) service and I can make phone calls. The host routing table is empty and when I try to save the phone it just says 'sent message' but I never receives the roads. I wiped the phone and repeat the steps with the same result. I contaced the carrier because all the Google search I did pointed to the carrier but they swear the correct plan is attached. Please if anyone can help me it would be greatly appreciated.

  Hello and welcome to the community!

  In fact, he should persist with the carrier. But first try to remove this BB to your BES, then by the ResetToFactory WIPE to remove the it strategy. Then run everywhere with the BB, ensuring that you can do all the activities of BIS (including filling of the HRT) before activating the BES. If it continues to fail, then you must climb the carrier and BIS get work before you activate BES.

  HRT and the functions of BIS should not be affected by BES, unless there is something in your it strategy that does. It is not very likely but it should impact the devices ALL active BES, not one only.

  Good luck!

• Software BlackBerry BB ID is not associated with a device running BB 10

  Hello

  I just upgraded my old Torch 9860 to a Q10 and am completely happy with Q10, with the exception that I can't get link BB to work on my PC. When I went through the initial configuration of link pages, it gets stuck on page 3, complaining that my BB ID is not associated with a device of BB 10. Its the same ID on my 9860 and it works very well on my Q10, but Link can not manage it. Any suggestions?

  Thank you

  Mark

  I just put the last updated OS10.1 on my Q10 (10.1.0.4181) and link BB now runs like a dream, with none of the previous problems recognizing my BB ID. seems to have solved my problems in one fell swoop.

  Mark

• Blackberry Bold 9700 Smartphones from blackBerry backup

  Hello!

  I was able to backup data from my phone to the computer before it broke down. (Shows a white screen, I think the problem is the display screen)

  The questions are:

  1 is easy to fix the problem?

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  Thanks in advance for answering my questions.

  Hello

  ateliermd2003 wrote:

  1 is easy to fix the problem?

  In my view, that can be firmly answered by a technician with the device by hand. If the problem is not a hardware problem, you might be able to recover it with this:

  • KB27956 How to recover a BlackBerry smartphone from any State

  ateliermd2003 wrote:

  2. how to open the data stored on my computer? I need to check some contacts and text messages.

  Natively, the backup file (BBB or RPI, depending on the version of the Desktop software you used) is intended for a single purpose... as the source of restoration to a BlackBerry. But there are several 3rd PC-based 3rd party there apps that can analyze the file backup, some even to do something else with the resulting data. I've never needed, but I heard good things about MagicBerry. Search for a few seconds (for example, on Google) and I'm sure you will find plenty of candidates for your needs.

  ateliermd2003 wrote:

  3. How can I transfer all the data again to a new phone? Should this phone be a Blackberry in order for contacts/messages/photos to be transferred?

  To transfer to another BB, simply perform the restore:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file

  To transfer to another device, these 3 save game file analysis applications (from your point 2 above) would be your source... you would have to understand what requires this device non - BB and then manipulate the data in the required format and then use whatever of this non - BB device has to load the data on this device.

  Good luck!

• Smartphones from blackBerry Desktop Manager does not recognize my Sprint Bold 9650

  I put these questions I have on You Tube.

  http://www.YouTube.com/watch?v=lcSwbk7sxFE

  or you can search youtube for.

  Sprint Blackberry Bold 9650 Desktop Manager questions

  The software does not recognize my phone at all - ever - new install on 13/07/2001

  It's my first installation of the Software Desktop manager (no previous version where installed)

  I changed the power setting on my laptop USB ports

  Phone is version 6.0 bundle 2647

  Version of Desktop Manager is 6.1.0.35

  Thanks for your help-

  KB00125 - had the answer - I didn't know this - the data cable was thicker - the two cables where from Blackberry
  The answer
  Some USB cables are provided for only working load. These cables have no pins for data transfer.

  Implement a USB cable with pins for the transfer of data.

• Error "BOLD" of Smartphones from blackBerry to start...

  "eception exception: java.lang.illegalArgumentException.

  This error seems to be everywhere in these tips on all platforms, but the mine seems not specific to any 1 thing, I specifically only to get the error at startup.  Never again.  When I boot the phone, that's the first thing I see when the operating system happens to my home screen, and then it shows ever again until I have start again.  He has not always done that, but I can't find what I did the ordinay to set it off.  Thoughts?

  Well, it does not update, but wanted to remove 3 language packs... Swedish, Norwegian and another... so that's the update was not, and the error disappeared.

• Smartphones from blackBerry Desktop Manager does not connect to BES

  Hello

  I'm trying to connect a BlackBerry (device or Simulator) via USB for our BlackBerry Enterprise Server (BES). He worked for another instance of a BES and also a BES express test. We are using Microsoft Exchange. So I have a couple of Outlook profiles. When you start the Desktop Manager, I select the profile according to the connected device. Communication between the Desktop Manager and handheld works well. The only problem is the connection to the BES.

  Device Manager displays under bridge "Connecting" (somewhat similar, it is not executed in English) and the name of the server is "srp.eu.blackberry .net: 4101. Then it tries to connect to the internet instead of the local server for BlackBerry. With other BES servers he was always showing the IP or the local name and the connection was set up immediately. Unfortunately at the moment I have no other BES to connect to.

  I searched my local registry for the parameter in the Office Manager, but just under HKEY_CURRENT_USER\Software\Research in Motion\BlackBerry\PINData of the correct (as S12345678) serviceUid of our local BES server. My problem is, I don't know how this serviceUid is mapped to a server name.

  Our license to a BES 4.1 which has been updated to a 5.0, there may be a few old settings that block the communication.

  Question: whence the Device Manager get the address from which it connects? It appears in the Exchange? Or in the BES (global or with the user)? Does the Desktop Manager searches for the name itself?

  PS: Desktop Manager 5.0.1.42 (25 Sep 2010), 6.0.0.13, BBDevMgr 4.1.0.14 Device Manager

  Finally, I found the solution! It's pretty simple if you know where to look:

  '' Cause. ''

  Routing server (RPS) Protocol address was listed as a server name. The host router only accepts connections from localhost. »

  KB18489

  In the BlackBerry Administration Service you should check the settings of the PRS. This is in the instance of the component dispatcher. In the section "RPS addresses" is only the value 'localhost' authorized. Someone here enter the name of the RPS server. Now when I enter just "localhost" the device series (by USB) works again

• The Smartphones from blackBerry Desktop software will not connect to 9700 Win 7

  Recently, I lost my 9800 "BOLD" and had to go back to my old 9700.  When you try to resynchronize the 9700 for the desktop software, it started the process but then stopped.  Now the software connects to the device even if the device shows connected to the desktop computer.  In addition to the software crashes and cannot be closed.  I tried to uninstall and reinstall the desktop software but no improvement.

  Any ideas.

  Thank you

  Peter

  Interesting... the only time wherever I got a message like that is when I am attached to my PC and using the AppWorld on the web from my PC browser... a plugin is installed on the PC so that it works. I never recall a message as you describe directly from the desktop software.

  There is no need to use the older Desktop software... in fact, under Win7, it is even probably not supported. So, now I suggest the following steps (reboots insert a lot of restarting your PC... not only restarts, but at full power down). In addition, it is recommended that you are connected to the PC on an account with full administrator rights. In addition, under Vista/Win7, use the option "Run As Administrator" for everything.

  In addition, it was also reported that when your user profile on windows (type "echo %UserProfile%" in command prompt) contains spaces, then the installer will not work. To resolve this issue, log off from your Windows account and sign in using the local administrator account (or any other name of account without spaces) and install office (for all users).

  (1) delete your package to update device OS of your PC (Add/Remove Programs)

  (2) properly uninstall the RIM desktop software:

  • KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
  • Some noted that there are several registry keys to remove talk in this KB... don't forget to get your all associated with RIM registry database
  • Others have reported the use of a registry cleaning tool to be also useful
  • Still others have reported the use of your original PIM (Outlook, NOTES, etc.) Installation CD, run the "repair" to be helpful in some situations process

  (3) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/

  (4) to download a new copy of your package to your carrier OS device (on your PC):

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  (5) install the software on your PC Desktop

  Installation of 6) (also on your PC), device OS package

  (7) start the configuration Organizer:

  • KB17022 How to configure applications to Organizer for synchronization using BlackBerry Desktop Manager
  • KB23681 How to configure settings to synchronize Organizer data using BlackBerry Desktop Software 6.0

  If all goes well, who's going to make things again.

  Good luck and let us know!

• Smartphones from blackBerry using my own desktop image with different themes... Please help.

  Hello, I hope that this is possible. I have a Verizion Curve 8330. With the standard theme of Verizon, I was able to put my picture on the desktop (for lack of a better word). I like the Zen theme and I was wondering if I could put my image of the desktop in this theme. Any help would be greatly appreciated.

  Thank you

  Save image on your device. Ensure that its dimesions is 320 x 240 pixels (or proportional size which can be reduced by an image editor). Otherwise the image will be adjusted not a kind of 'look fancy' on your device.

  Place the image file on your report card micro-sd (in pictures).

  Unplug your device from the desktop computer, and open the media icon. Open 'Pictures' icon.

  Search for the image file in the image list.

  Select and open the menu.

  Select in the menu: "set as home screen Image".

  To transfer files to your sd card there are two ways: use of Media Manager and use your Blackberry as a USB device.

• Smartphones from blackBerry Desktop Manager does not recognize the device without administrator privileges

  Hello. My "BOLD" BB works fine at home with 4.6 DM. However, at work DM detects that the device is plugged when I get with administrative privileges (Windows XP Pro, SP2). When I am denied the additional privileges DM cannot detect the BB.

  DM has been intalled under administrator privileges, but I'm not allowed with this privilege permanently.

  Any ideas?

  Thanks in advance.

  It seems that when DM has been installed, it has not been installed "for all users".  Maybe uninstall and when it is reinstalled, make sure that the option "for all users" is checked (insteald "only for this user").