Calls disconnect unexpectedly after a fixed period of CODIAN and VCS

I have the following problem:

Media codian blade use the VCS control as a goalkeeper.

One day, when do the new conference of the codian (or MSD)... AFTER 2 hours and 15 seconds, the present end point at the Conference to close the connection. In the paper, I see messase 'normal clear call '.

In the debugging of vcs log, I see in the same second:

in the log, I see the call disconnected... message endpoint leave the Conference with number 3315 (is the virtual room)

the first request was born form point endpoint or the codian? the programmer, there are the same time.

I don't know what can do to see if it is present a timer in the VCS control configuration.

Until there are, the problem was not present. I don't know what is coming.

Is possible that endpoint to signal to close the Conference?

Thanks for your help

FCostalunga

ECO

Unfortunately, these screenshots and the event of VCS log extract provide really enough information to explain why the call drops, and I therefore recommend that you open a case with TAC so that appropriate newspapers can be collected to solve the problem more far.

Best regards

Andreas

Tags: Cisco Support

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