CD Rom is not working

Similar Questions

• Satellite A30 - CD-ROM does not work correctly

  My CD ROM is not working properly because the drivers corrupt. I tried uninstalling etc. How to load new drivers or even reformat from the recovery disk when the CD-ROM drive does not work?

  Looks like catch 22. Someone at - it help him?

  I agree with Maurice. If the drive can read a recovery media or any other bootable media there must be a hardware problem and I assume that the optical disk drive is defective.

• I'm stuck in reboot loop after trying to install one of the service packs, my cd rom is not working and I don't have a windows cd anyway, I tried to disable automatic reboot, but it does not work, I am running vista

  get service pack was not installed recovery changes and restart without end, once more I have no cd of windows and my rom is not working anyway, it really is _ me off, my computer was useless for days now and I have a very important job out there which is essential to my work. Thanks a lot for windows, I'll be switching os very soon

  Hi Asdlfjasdfjlasdf,

  How did you install ServicePack initially?

  You can try to start safe mode and try to perform a system restore.

  Step 1:

  For a safe boot, you can follow the below given steps:

  1. remove all floppy disks, CDs and DVDs from your computer and restart your computer.

  Click the Start button, click the arrow next to the button lock and then click on restart.

  2. do one of the following:

  a. If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then stop and restart your computer.

  b. If your computer has multiple operating systems, use the arrow keys to select the operating system you want to start in safe mode, and then press F8.

  3. in the display Advanced Startup Options, use the arrow keys to select the option of safe mode you want and press ENTER. For more information about the options, see startup options (including safe mode).

  4 log your computer with a user account with administrator rights.

  When your computer is in safe mode, you will see marked Safe Mode in the corners of the screen. To leave safe mode, restart your computer and let Windows start normally.

  If you are able to boot to the desktop in safe mode try doing a restore of the system at a point when the computer was working fine.

  For more information on Safe Mode, follow the link below:

  Start your computer in safe mode

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2:

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  After you perform a restore of the system try to boot into normal mode and then download the standalone vista service pack and try to install.

  How to obtain the latest Windows Vista service pack

  http://support.Microsoft.com/kb/935791

  Once it is finished downloading the pack of autonomous before installing the service pack disable security software, the system n clean boot, and then install the stand-alone pack. Once the installation is complete normal startup mode and re activate the security software.

  If you are not able to perform the above steps then you will need to take your computer to the technical workshop and get it rectified.

  The steps to perform a clean boot are given below:

  1 log on to the computer using an account with administrator rights

  2. click on start, type msconfig.exe in the start search box and press ENTER to start the System Configuration utility.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue

  3. on the general tab, click Selective startup, and then clear the check box load startup items. (The check box use the file Boot is not available.)

  4. on the Services tab, click to select the skin all the Microsoft services check box, and then click Disable all

  Note: Following this step lets services Microsoft continue to run. These services include networking, Plug-and-Play, record of events, error reporting, and other services. If you disable these services, you can permanently delete all restore points. Do not do this if you want to use with existing restore points system restore utility

  Once you restart to try Office Outlook and see if you get the same error message. If not then follow the divide and conquer method mentioned in the article about which program is causing the problem.

  For more information about the clean boot, follow the below given link:

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  When you have completed the installation of the service pack, follow these steps to reset the computer to start as usual:

  1. click on start, type msconfig.exe in the start search box and press ENTER.

  If you are prompted for an administrator password or for confirmation, type your password, or click on continue.

  2. on the general tab, click the Normal startup option, and then click OK.

  3. When you are prompted to restart the computer, click on restart

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My CD-ROM/DVD-ROM does not work

  My CD-ROM/DVD-ROM does not work.  Manager of devices display a "!" on the Optiarc DVD RW AD - 756 A ATA DEVICE.
  1 device state poster (this device cannot start. (code 10)).
  2 update driver... shows that the best device driver software is already installed.
  3. it is the driver of manufacturing.
  4. I tried the microsoft fix it downloads and it has not solved the problem.

  Hope that enough information... Oh, my computer is computer laptop HP Pavilion G60-231Wm.

  Grateful for any advice...

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• After you have installed windows 8 my cd rom is not working.

  After you have installed windows 8 my cd rom is not working. Why this is happening

  Most likely your drivers for the cd rom does not have go into Control Panel/System Device Manager and security for all marked devices other devices that may not have installed the drivers. Most likely, you will need to go to your manufacturers website and find the driver for your specific model, you should be able to download and install it from there.

• My Sony Vaio E Series model VPCEB32FM CD/DVD ROM is not working or projection upward. Please notify

  My Sony Vaio E Series model VPCEB32FM CD/DVD ROM is not working or projection upward. Please notify

  I tried to remove and reconnect.  I tried to look in the Device Manager.  I tried the patch Microsoft Fixit. None have seemed to work.

  What are some solutions.

  Thanks in advance

  cmczona,

  Did you try to apply this difficulty? If you have, and it still doesn't show, try to start it.  Make sure that you have a bootable disk and make sure it is set to boot from the optical drive in the BIOS first.  If you can't then it's a hardware problem and the player or another material is defective...

• Satellite U500: CD ROM is not working - error code 39

  Just discovered cd-rom not working not on U500 PSU9MA - 00K 013, checked Device Manager and uninstalled the driver reinstalled + restarted and still does not.

  Get the error code 39. CD-ROM seems to open okay and the light turns on this subject but not reading/reading cd when inserted. Drive appears in Windows Explorer either. Windows 7-32 bit (service pack 1).

  Ugly calendar like any uninstalled Norton V4 to install V5 of disc and may not without cd-rom.

  Hello

  Had the same error as part of the ODD in the past could solve it following way:
  -J' removed the ODD (remove) Device Manager
  -Now to the registry delete filters upper and lower key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}
  -Now reboot the laptop and wait windows has recogniyed the ODD in Device Manager
  -Now, ODD should be visible in MY computer

  This is also a useful MS doc:
  http://support.Microsoft.com/kb/314060

• Satellite U200: DVD - ROM does not work correctly

  DVD - ROM not working. After the fire of two optical drive DVD - RW, loss of ability to burn and can read only CD with difficulties of the sum. It is not possible to recovery operating system.

  Look like lost laser precise positioning device and can no longer read high-density data on DVD, but on the sum of CD singing can be found with difficulty.

  Your description sounds like a reader lens problem.
  Probably the lens can not calibrate in the right position, and that's why the drive can't handle DVD media.

  Bad news buddy this problem is not repairable with updates. Above all it s a hardware problem and the drive should be replaced!

  I would recommend contact the ASP which is responsible for you country to organise a replacement.

  Good bye

• DVD ROM is not working on Satellite P300

  IM under Vista Edition home premium and my DVD (TS-L633A) does not work on a Satellite P300 - 18M

  When I check in the Device Manager the dvd has a '!' next to her and an error message "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) »

  I tried to download the latest drivers on the site of toshiba and reinstalled but it still doesn't work. I removed from Device Manager and rebooted the laptop, but still no joy.
  Anyone have any ideas?

  Post edited by: stuckuser

  Hello

  Try to fix this suite this Toshiba document - http://aps2.toshiba-tro.de/kb0/FAQ8101LA0000R01.htm

• Pavilion slimline s5-1014: CD rom is not working after upgrade Windows 10

  My Cd rom no longer works after upgrade to windows 10.  I read the posts that I should go to Device Manager to update, however it doesn't appear in the device driver.  How to solve this problem?

  Thank you

  Hello:

  Try the steps listed in 4 of the resolution on the link below...

  https://support.Microsoft.com/en-us/KB/314060

• Qosmio G20-117: bad pixels on the screen and the CD rom does not work

  Hello

  I have a problem with the computer hardware. I got a Qosmio G20-117 and you have a problem with the cdrom and the screen. Got bad pixels on the screen, and cdrom does not work. I live in the United Kingdom, so I tried signing up to them to choose the computer before the computer is out of warranty.

  Whenever I register, it says sorry, an unexpected error has occurred, please try again later. I have tried at least 20 times since yesterday and it doesn't seem to work. I have them even called and they told me, the service is stopped and will be fixed this morning but yet nothing works.

  Any solution?

  Hello

  If you want to contact Toshiba service partner in your country then why you don't call them?
  Toshiba page you will find the database with all service providers in the world.
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/Su/su_gaspLocator.jsp?PF=true

  I don't think that you need to register something apart from the serial number of your laptop. But in my opinion this could also be done at the point of service.

• I have a computer running VISTA. The CD-ROM/DVD-rom does not work and can not read the CD of the program that I placed in it.

  It won't read a DVD.  It will not read ANY CD or DVD.  I tried 12 different CD/DVD.  This isn't an upgrade to Vista; the computer came "made for Vista" with Vista installed on it.  I had added Nero.  I removed Nero.  I did all the updates. I have not released the driver and reinstalled.  He claims to have the latest driver software, but it won't work.  The computer can see the CD/DVD, but he calls it a 'CDROM '.  It is not the case.  It is a DVD/Cd-RW with Labelflash.

  I did everything suggested that past discussions.  I ran FIXIT program that claims that the drive works properly.  It is not the case.

  I tried to get various programs to recognize.  They cannot see the installed media.

  I uninstalled iTunes.

  Please do not give me the answer of cut-and - paste stock; It does not work.

  Please tell me what to do to make Vista see the media inserted in the CD/DVD-RW drive.

  Thank you.

  Hello

  Well, if you have tried all the usual bugs try this:

  Make a Restore Point:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ------------------------------------------------

  Then go to right click on UNINSTALL - - CD/DVD - Device Manager CHECK THE DRIVERS to REMOVE and
  continue.

  Reset.

  Occasionally, install an upgrade or a re - install will fix the problem and of course the drive or other hardware issues
  could be at stake.

  =====================================

  Here's the answer, just in case there is something you don't have, and I start up and down.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable
  or slight corrosion on the contacts (usually for a laptop) and other issues.
  

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===========================================

  You can try an In-Place Upgrade (hopefully save programs and data) or a repair installation (if all goes well
  saves the data, and you need to reinstall the programs). Be sure to do a good backup or three.

  You can use another DVD that are not protected but you will need to copy you have the product key.

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  If nothing works, you can make a repair facility that must save the data but you will need to
  Reinstall the programs. This also requires correct Vista disks especially for OEM versions. You will be
  need to know your product Code.

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  I hope this helps.
  Rob - bicycle - Mark Twain said it is good.

• CD rom is not working properly

  I insert disc read a movie or music, but the habit of my computer or ask to format how can I solve this problem

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• My CD-writer/DVD-rom does not work and the door does not open

  I tried Device Manager and that will not be the same work, I disabled the drive once I discovered it did not work.  I have a Compaq presario XP sp3 with Internet Exporer 8 is possible that I can go back to IE 7?

  I tried Device Manager and that will not be the same work, I disabled the drive once I discovered it did not work.  I have a Compaq presario XP sp3 with Internet Exporer 8 is possible that I can go back to IE 7?

  Hey Craftslady2011

  Read below how to open the cd with a paper clip tray

  http://pcsupport.about.com/od/tipstricks/HT/ppdropen.htm

  How to uninstall ie8 at the link below

  http://support.Microsoft.com/kb/957700

  and reading this on cd XP problems

  This article explains how to solve common problems that may occur when a Windows XP-based computer cannot read a CD or a DVD in a CD or DVD drive. This article contains several methods that you can use to try to solve these problems, and it also includes some advanced troubleshooting steps

  http://support.Microsoft.com/kb/321641

  Here is the vista forums

  for xp questions use the link below to the xp forums

  http://answers.Microsoft.com/en-us/Windows/default.aspx#tab=4

  Walter, the time zone traveller

• MyCD Rom does not work help!

  In Device Manager it sayes windows cannot load device for theis hardware drivers. The driver may be corrupted or missing. (code39)   I uninstalled and unplugged the computer and when I plugged it back in and turned on it says please consult the manufacturer of your device to help get this device installed I have no ideal what I do to help someone! I did everything I know!

  Hello

  Please make all below even if you have done some before as it is often the set of operations which solves
  the question.

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  --------------------------------------------------------------

  Also check with your system manufacturer to see if there are any updated drivers for your DVD. Or even if it
  are you can reinstall the 'old'. Many use Windows default drivers however some special aura
  ones. Also check the website of the manufacturer of the car.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  Hope these helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.