Cleaning tool is not running

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• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• Creative cloud cleaning tool does not open

  I've updated my OS X to El Capitan, and my creative application of cloud Manager does not load one of my Apps (either to install or uninstall). I only get the current blue bars. I read through many forums on this subject now and most seem to say that it is related to a conflict with older versions of Adobe apps on my system, so I tried to wipe by downloading the Adobe Creative Cloud cleaning tool. https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  But, for some reason I can't open this application. The dmg seems to go, but the program itself does not open. She bounces on my dock for a bit, then finally presents itself as "not responding".
  Does anyone else have this problem?

  Hi Edwarde88677759,

  Please see the links below:

  Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress

  Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

  Creative Cloud Desktop App taped blue spinning wheel after update.

  If the links above do not help, please follow the steps below:

  1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)

  2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support

  3 turn off the firewall of the security program installed on the computer Internet.

  4. After this sign off cloud creative app connect and disconnect activate Cloud Creative applications

  5 - go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)

  6 force Quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:

  • Creative cloud
  • Basic timing & sync to basic support
  • CC library & process CCX
  • Adobe Common Desktop
  • Adobe update daemon
  • After that, everything that said adobe on it do a force quit for her

  7 launch creative cloud app and connect

  Let us know if that helps.

• Cloud creatives cleaning tool does not

  Hi everyone I have a major problem. See what I am trying to install Lightroom on my Mac, but end up getting errors every time. I did what everybody told me to do and installed the creative cloud cleaning tool, when I launched it I saw a couple of things that I could easily get rid of. But this cleanup tool maintained by detecting an Illustrator file in my computer that I know does not exist, and every time I mark and try to "take away" accidents of the cleaning tool.
  So I'm wondering if anyone can relate, or knows a solution to this problem that can help me. I'm getting really frustrated because I really need this Lightroom as soon as POSSIBLE.

  Ihsan K

  PS. I've attached a screenshot of the problematic Illustrator.
  

  Please make sure that you are connected. You can also try a different browser, in case some of your settings interfere.

• Creative cloud cleaning tool does not remove folders. Cannot install creative cloud

  Hi, I am looking to reinstall creative cloud on a computer on a managed network. Creative cloud was originally installed a work until a user has attempted to update or install an additional application. We have tried many possible solutions found on the forums without success. The log of the cleaning tool shows some files do not have not be deleted.

  We have uninstalled creative Cloud and Creative Suite applications

  We ran the Set - up.exe administrator
  We ran the cleaning tool from the administrator command prompt when logged in as an administrator.
  We manually removed OOBE records as well as the AdobePatchFiles folder in Program Files (x 86).
  Process AcroTray got killed.

  Whenever the installation process fails at the same point, apparently with the 201 error. The connection is wired and stable.

  It's incredibly frustrating.

  It is very important that creative cloud Adobe under C: program (x 86) > Adobe must be removed.

  If it is impossible to remove, rename it to Adobe Creative age of cloud.

  201, is caused not only because of the remnants of files or folders, it is also due to network problems.

  You need to check both.

  See the link above.

  You can also check out link below:

  I get an error 201 ever time I try to install my adobe creative on my PC software

• VMware tools does not run after installation

  Hi all

  After installing the VMware tools, my mouse still does not go smoothly as before installing, I rechecked service runs, I don't need to hold ctr + alt to move comments to the host, or vice versa, I did uninstall and reinstall.

  Am I missing something here?

  Thanks in advance

  Hello

  What operating system do you use?

  If 2008 checkbox.

  http://www.datadr.NET/index.php?option=com_content&task=view&ID=74&Itemid=35

  Frank

• Adobe Creative Cloud cleaning tool removes all installed products?

  My University has been grappling with the automated removal or without company supervision 2014 CC so we can improve our CC company 2015 one classes do not have duplicate programs. CC to 2014 has been installed using Packager of creative cloud as well.

  We managed to create a new package from CC 2015 company with creative cloud conditioner and it installs that we chose, but older CC 2014 applications are always installed.

  I tried to use the Adobe Creative Cloud cleaning tool that removes most of the applications, but he lets Dreamweaver, Fireworks, Extension Manager, Adobe Flash Builder and most of the icons under all programs. Then, you can not uninstall these applications remaining after vacuuming was performed. They are no longer in Control Panel.

  So I guess my questions is if the cleaning tool does not remove everything and there is no other automated means to remove the elements missing or remove items individually before running the tool. Someone had a bit of luck in the automation of the removal of the CC 2014 entirely?

  We don't want to just go to each computer in lab\classroom on campus and uninstall each CC 2014 app individually. Especially when you have a deployment tool that allows the installation/uninstall most of the applications remotely.

  Thank you

  Just out of curiosity, if you check out AdobeCreativeCloudCleanerTool.exe you will see a file named ProdInstallList.xml where it contains removable software by the tool.

• Missing tools disk and will not run

  My Disk Defrag and disk clean tools are missing from the start > Accessories > system tools section.

  I found the application "Defrag" and "Defrag.exe.mui" file under computer > c: drive > Windows > System 32.  The Defrag.exe.mui is missing an icon (which I guess means something is wrong).

  When I double click on 'Defrag' application to run a defrag, a black window appears a second maximum, which is not long enough for me to read even a single word of what said the window.  After that, the window disappears and nothing happens.

  When I double click on "Defrag.exe.mui" file to run a defrag, a system window appears and asks me to choose a program/file to run with.  If I choose the defragmentation application, but exactly the same thing happens... a black window appears a second maximum, the window disappears and nothing happens.

  Any ideas to know why this is happening or what I can do to use or difficulty of the defrag app?

  I have a Latitude E65100 running on Windows Vista professional, Service Pack 2, 32-bit OS.  It has 4 GB of RAM and an Intel (r) Core (TM) 2 Duo CPU P8600 @ 2.40 GHz 2.40 GHz.  I don't know much about computers so I thought I'd give you all the info that I could find because I don't know what is and isn't relevant.

  Thanks in advance!  :)

  Defrag.exe.MUI is not an icon. the .mui files contain the language for a program information.

  The program that starts a defrag on the start menu is C:/Windows/System32/dfrgui.exe.

  Is it a computer company which could have some features are disabled?

  What happens if you type "defrag" in the box "search"?

  You can check the files Windows missing or damaged by using this method:

  http://support.Microsoft.com/kb/929833

  Here's the same thing with photos:

  http://www.Vistax64.com/tutorials/66978-system-files-SFC-command.html

  Ignore the ads and downloads on the site.

• First and After Effects crashed. Uninstalled is not for them. Use the cleaning tool. I deleted everything else. Tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  Hello team,

  First and After Effects crashed.

  I tried to uninstall the utility (Mac OS). Uninstalled is not for them (which has worked for other applications).

  I used the cleaning tool. It seems to work, but the uninstaller for first and AE in the utility remained.

  I deleted everything I found CC remaining manually.

  I tried to install CC again and it fails. 201 error code, I followed the steps and it does not work.

  I don't know what to do anymore.

  Could someone help me?

  Virginia

  I got the help of Adobe support, they sent me another link to download Adobe App Mgr It was apparently a network problem but, and it was resolved after a few re-tent.

• I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.

  I get the error message: 1 when you try to download the creative application of cloud. I tried rerun the installation and use of the cleaning tool. I can not uninstall and reinstall the app because there never have down loaded initially.

  Try with the solution provided in the link below:

  ERRO 1: Creative cloud cannot install

• Cannot download apps - constantly says that cc has lost functionality I have re installed several times and used the cc cleaning tool - HELP please not very impressed with not be able to use a new customer applications!

  Hi all

  New customer to CC, cc said constantly that he lost the functionality and to re - install, I have done this several times and used the CC cleaning tool. What's the point of having CC if you cannot use this?

  Thanks for your reply, but I spent some time with support online yesterday which has managed to make me sort, I do not have a UPDATER AAM file, I could not delete the contents of the OOBE folder either, I had to rename the folder creative cloud. I was sent then the application manager - who was then updated to the new until I'm able to get apps. Long-term, but it worked. I tried the procedure you have above, just not all the steps worked for me. Thanks to the Member of the support staff who helped me, I have been literally pulling my hair out!

• Script out VM Tools 'Not running and not installed'

  Hi all

  I am using a script out VMs where VM tools is not installed or does not... I use the following code. It comes out all the list including toolsok and toolsold... and also has some empty fields in the output.

  I don't know there's a bug in my where statement out there... Pls help!

  Get - vm | {ForEach-Object
  $vm = get-view $_.ID | where {$_.guest.toolsstatus - not "toolsOk" - or "toolsOld"}
  $vms = "" | Select-Object VMName, VMState, ToolsStatus, ToolsVersion
  $vms. VMName = $vm. Name
  $vms. VMState = $vm.summary.runtime.powerState
  $vms. ToolsStatus = $vm.guest.toolsstatus
  $vms. ToolsVersion = $vm.config.tools.toolsversion
  $Report += $vms
  }
  $Report | ConvertTo-Html-title "VMware Tools out of Date, not installation and does not"-body "< H2 > VMware Tools out of Date, do not install and run not < / H2 > ' | Out-file - add $filelocation

  Screenshot of output is attached...

  Thank you

  VMSavvy...

  Your original script becomes

  $report = @()
  $fileLocation = "C:\test.html"
  Get-View -ViewType VirtualMachine | where {"toolsNotInstalled","toolsNotRunning" -contains $_.Guest.ToolsStatus} | %{
      $vms = "" | Select-Object VMName, VMState, ToolsStatus, ToolsVersion    $vms.VMName = $_.Name
      $vms.VMState = $_.summary.runtime.powerState
      $vms.ToolsStatus = $_.guest.toolsstatus
      $vms.ToolsVersion = $_.config.tools.toolsversion
      $Report += $vms}
  $Report | `ConvertTo-Html -title "VMware Tools Out of Date, Not Installed and Not Running" -body "
  VMware Tools Out of Date, Not Installed and Not Running
  " | `Out-File -Append $filelocation
  
  Note that the script only uses the Get-View cmdlet, this will make it considerably faster than your original version.
  

• (XP): cure for Add Remove Programs tool does not, error msg: "DllRegisterServer entry point was not found.

  [(Windows XP) looking for a cure to issue:]

  ["Add Remove Programs tool does not open, cannot access area Add Remove programs on the control panel."]
  (After typing regsvr32 mshtml.dll then press Enter :)
  met the following error message:
  "mshtml.dll was loaded, but DllRegisterServer entry point was not found.
  This file cannot be saved. »
  How can I fix above error message?
  -Alan.

  Hi Alan,

  ·         Did you do changes on the computer before the show?

  ·         Are you referring to an article in Microsoft?

  Follow these methods.

  Method 1: Follow the following steps:

  (a) click on Start, run, type cmd and press enter.

  (b) in the command prompt, run these commands:

  regsvr32 Jscript.dll

  regsvr32 Msi.dll

  regsvr32 Oledb32.dll.

  regsvr32 Msado15.dll.

  regsvr32 Mshtmled.dll

  Method 2: Scan the file system (CFS) auditor to repair corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

  Method 3: Performs a search using the Microsoft safety scanner.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

• Print spooler is not running. cannot add a printer

  I have a HP 5610 all in one printer. It worked fine until I tried to clean up and improve my sytem with the Maintenance of the system software. It deleated all my printers and now Windows does not re - install a printer. I get the following error: Windows can't open add printer. the local print spooler service is not running. I tried the first sugesstion to use the patch program and it detected the error and tried to fix it but I got error 1068. (Dependecy service could not start.)

  I went in the administrative area to make sure that the correct files have been verified.

  I went to Windows Explorer and makes sure there are no files in the Windows\system 32\spool\printer

  Still not able to add a printer and print anything. the Windows operating system is Vista and I have a dell computer.

  Help, please

  Thank you

  Martha

  Check the print spooler service:
  1. go into Control Panel, administrative tools, Services.
  2. scroll down to "Print spooler" service, the status should be "started" and startup type must be 'Automatic'. If this is not the case, click "Restart the service" on the left pane.
  3. If the service starts not so much that you found the error 1068 (dependencies). Double-click the print spooler service to open its properties.
  4. click on the Dependencies tab under "this service depends on the following system components: Remote Procedure Call (RPC), and then expand RPC (click the sign +) you will see DCOM Server process Launcher (you will need to close and open the services console if it is not)." These two services are also, check the list if their status is "started", start them as needed

  3 services should have 'Started' State and the Startup Type to "automatic".

  If the above does not help, you can do a system restore at the same time that the printer works.
  System Restore: frequently asked questions
  http://Windows.Microsoft.com/en-us/Windows-Vista/system-restore-frequently-asked-questions

• Cleaning disc does not remove "debug dump and system error memory dump files".

  Original title: clean windows vista disk

  on my drive clean I have 112 mb on the debug dump files and 112 mb on system error memory dump files. My problem is when I try to delete these files from my cleaning disc will not remove these files. could help me with this problem?

  Hello

  1. what happens when you try to delete the files of debugging bump?

  2. do you get any error code or error message?

  3. have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Start in safe mode and then try to perform a disk cleanup and check if it works.

  Step 1: Start Windows Vista in safe mode:

  http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

  Step 2: Delete files using Disk Cleanup:

  http://Windows.Microsoft.com/en-us/Windows-Vista/delete-files-using-disk-cleanup

  Method 2:

  Run the scan tool (SFC) System File Checker and check if it helps.

  How to use the tool File Checker system to troubleshoot missing or corrupted on Windows Vista system files: http://support.microsoft.com/kb/929833

  Also check the event viewer on the program that is causing the problem.

  Event Viewer is a tool that displays detailed information about important events on your computer.

  http://Windows.Microsoft.com/en-us/Windows-Vista/open-Event-Viewer

  Hope the information is useful.