Connection via the USB data cable

I'm trying to connect my Vista laptop to my QA30.  I downloaded the drivers from the Motorola site and install them.  I set the setting of the USB phone for modem/com.

My PC does not see the phone.  Drivers are ver 3.2, but the download site shows them as 3.7.  Not sure if it is a problem.

How can I get the phone to connect?

skifast-

You mentioned that you have downloaded the drivers from our website and they were version 3.2. Do you by chance know where you downloaded from? It came from the Hint QA30 product support page? I would recommend that you uninstall the current version you have and you reinstall the version 3.7 driver. On some computers, I saw the drivers do not install correctly thus having for result the phone is not recognized correctly. Please enter in the Add Remove programs in Vista box and remove the application from Motorola Driver Installer, then reinstall it. If it installs correctly, your phone must be recognized and then begin to load. Without an application such as Motorola Phone Tools or by using Windows Media Player v10 + to synchronize from the media, pilots will not offer much other connectivity.

Insofar as you use your phone as a memory card reader. You have a memory card installed in your phone. And if yes, what brand and what title? If you double-click on 'Computer' on your desktop or XP out there 'My Computer' users you should see an F: / car or something similar that says "removable disk" If you double-click it, and it says please insert a disc. Then, you try to reinsert the memory card. If you do not receive this error message, then it should show you the folder root on the memory card. No additional drivers are needed to recognize your phone as a memory card reader.

For more information on the transfer information, I recommend that you find him Guide for your Hint QA30 Alltel how. User guide additional information Hint QA30 product support page.

Mark

Support Forums Manager

Tags: Motorola Phones

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