DVD/CD rom drive

I recently took my computer in to get fixed because it crashed.  When I came back, I found out later when I tried to use my DVD/CD rom drive that he had disappeared.  I have done research on the internet about it and found a lot of sites that talk about drivers update and deleting files in the registry to get back, but my problem is it disappeared completely.  Also, I got F, J, & K drives and they are gone also.  I mean gone... no linked files or anything like that.  So this made my DVD/CD rom useless player.  I call the guy who worked on my computer, but it is difficult to get your hands on.  My computer is a Dell 2009 Windows Vista desktop computer.  I can't even try to reinstall Vista as the hard drive does not work.  Can someone give me any ideas as what to do?  Is there anywhere I can download files to make it work again?  Any info would be greatly appreciated.

Hello

Other to try the information contained in the links, which you have used a part of, take it back to the technology that worked on your machine.

And we do not know if the connection cable it is physically disconnected if work done on your machine

There is a "Fix - it" Microsoft for your problem on this link

http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

If above doesn't fix it, continue with the help of Microsoft:

http://support.Microsoft.com/kb/982116/en-us

See you soon.

Tags: Windows

Similar Questions

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    .

  • DVD/cd rom drives

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    Hello

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    Try this fix manually if the Fixit 314060 does not work
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    or

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    Your CD or DVD drive cannot read or write media - A Mr Fixit
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    http://support.Microsoft.com/kb/316529/

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    http://support.Microsoft.com/GP/hardware_device_problems

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    Description of errors related to the 10 Code that generates the Device Manager in Windows on computers
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    ===============================

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    http://support.microsoft.com/kb/314060 - a Mr Fixit

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    http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

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    Hardware devices not detected or not working - A Mr Fixit
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    Did you follow the Troubleshooting Guide for the reader who still does not work? There are
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    Check with your Maker system and a device for the two possible firmware updates and
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    Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
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    =====================================
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