E-all-in-one HPOfficejet 8600Pro printer will not now speak to iMac since updates Driver & Maverick

I just bought a new HP printer and set up on my iMac to print. After a LOT of messing around FINALLY got it works, BUT a day later upgrades arrived to update my iOS X 10.9.3 with a simultaneous upgrade of the software driver for the printer. I duly installed at once – but now, regardless of what I do the printer will not work. The computer can be seen as it is showing ink etc. levels and said he printed and I can print test pages, but it has not allowed me to print from Word, Excel, Web or PDF!  I tried to uninstall the printer drivers and reinstall those of the HP Web, which I suppose would be the 'old' - but still no luck. I need this job and am close to tears - any help would be appreciated. I also tried deleting and reinstalling Office for Mac... NB it prints beautifully and effortlessly to my husband's PC.

Welcome to the LAG54 forums,

I saw your post about not being able to use the printer completely after a few updates. I will do my best to help you with this!

First, try the following steps:

  1. Mac OS X: how to reset the printing system
  2. Repair disk permissions
  3. Restart your computer
  4. Add the printer: full function and driver-OS X 10.9 Mavericks software

I hope that does the trick! Let me know the results!

Have a great Tuesday

Tags: HP Printers

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