Have Photosmart Premium C310a. Ongoing problem to the loss of communication with the printer

Similar Questions

• PhotoSmart Premium C310a: Error code 06x1011bef

  I have a HP PhotoSmart Premium C310A get error code 06x10011bef, no idea what it is?  It was error 0x610000f6 I found to be 'Transport Jam'.  Found a sunken world of black ink cartridge cartridge everywhere inside the printer.  took the print head and cleaned and do not have this error more, but now the news.  Any help would be appreciated.

  Hello @Hummer49,

  Welcome to the HP support forums.

  I understand that you have found an error code after the cleaning of the print head of your Photosmart Premium C310A.

  Usually, the error refers to a print head or of ink system failure.

  He could have maybe been damaged during cleaning.

  Try to go though the following document.

  "HP printers - solve the 'problem with printhead,'"Printer failure,"'Ink system failure,' or a ' 0 x ' r a 'C2 '.... "Error

• Windows 7 32 bit can not find the driver for printer Photosmart Premium C310a

  I recently had an update to the product directly on my printer Photosmart Premium C310a on Internet.  However, this then to Windows 7 (32 bit) to search for a driver for the printer but it could not find a.  If I click on devices and printers, it shows my device from the computer as requiring troubleshooting.  When I click on troubleshooting it signals that "Driver for Photosmart Prem 310 is not installed.  Install the latest version of the driver.  When I applied the fix, it indicates that the driver is not found.

  I tried to download the latest driver on the website of HP in various ways, finally to uninstall all HP software displayed in the Panel and then removing all the HP files remaining on my laptop.  I then ran PC Tools Registry Mechanic, disabled my anti-virus, restarted the computer software and reinstalled the complete C310a software on the HP site.  It ended without any problem, and after adding the printer to my list of printer, it is printed on a perfect test page.  However, Device Manager always reports the C310a driver is missing, but it cannot find a copy when it finds one.

  How can I convince the device manager that everything is going well (apparently)?

  apeace, I recommend you do as you did, uninstall the printer under programs and features but also by ensuring that this printer he is removed from the Manager of peripherals and devices and printers. Then after restarting the computer and by disabling the firewall, download the drivers and software for full adjustment and install them.

  You can also run this utility and see if that solves the problem automatically!

  http://goo.GL/u3jDE

  Let me know!

• Photosmart Premium C310a: Photosmart Premium C310a does not detect photo paper in the status bar

  Prints on plain paper e.g. A4, but does not recognize the 6 x 4 photo paper in the tray above, asks me to load paper in the tray.

  Hi @Ebeniste1uk,

  Welcome to the HP Forums!

  I understand that your HP Photosmart Premium c310a does not detect your photo on Mac OS X 10.10 tray. I am pleased to see that for you!

  I would recommend going through this guide, the printer is not Pick Up paper from the Photo Trayand watch this video:

• Scanner Photosmart Premium C310a for error on Windows 7 64 bit

  Hi all

  I bought a HP Photosmart Premium C310a this weekend. Everything works fine except the scan. This is what the problem is:

  When I try to scan (through the centre of solutions) I get an error message as soon as scanning starts software (hpiscnapp.exe) that says: (translation of the Dutch for some of them may not be accurate) the scan cannot be made because the HP imagingdevice has a network and is used by another program or computer. Try again later.

  Description of the error extended; 4, [(0,400,80004005), (2,33,80040013), (3,33,0)]

  Nothing (no other program or computer) is using the scanner at the moment. The strange thing is I have Windows 7 64-bit systems and on the system, 32-bit and Windows 7 32-bit system works very well.  [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Scanning from the façade C310a and selecting the computer also translate this error.

  Wireless connection to the C310a directly via an "ad hoc" connection does not either.

  I deleted all HP components (including using the abduction utillity L4) and them reinstalled several times. Through the page Web of the C310a scanning is possible, but with resolutions lower (max 600 dpi). I ran the diagnostic HP, no result (HPPS.exe) program.

  Context: C310a is wireless in the same network as the three laptop computers box.

  Laptops: 2 x Windows 7 64-bit, 1 x Windows 7 32 bit

  No problem: 1 x Windows 7 32 bit [EDIT: just encountered the same error on the PORTABLE 32-bit too :-(]

  Problem: 2 x Windows 7 64 bit.

  Been strugling with this problem for a few days. Would be very happy if someone knows how to solve this problem.

  Thanks in advance.

  Marco

  Hi Travis (and maybe somebody else who will have the same problem in the future).

  So I finally got to do the work. Here's what I did. I backed up my data, wiped my laptop completely and reinstalled all software, including 64-bit Windows. Now everything works flawelessly. Don't ask me why, or what caused the problem because I know and still can not understand.

  At least everythings works as it should and I hope it will stay like that.

  Thanks for your efforts of Travis! I really appreciate it.

• Photosmart Premium C310a printing blank Pages

  I have a printer Photosmart Premium C310a that I already returned a printer to the store for this same problem. After that initial set-up of the printer was working fine (not to mention that the white lines printed in the photos, but I could deal with it). As I said, I returned the first because I couldn't get the printer to print anything. Would make sounds as it was printing, but then spit on a blank page, no matter how, I have printed or copied. I changed the ink in new ink and still no luck. When I tried to align the cartridges he caught around for a while and then he said "alignment failed". So I took the product back and it replaced. Got a new and same exact situation happened. Installed and worked great... Using the same ink that wasn't on the previous printer... Now, two days later only puts on white paper... Help, please.

  Thank you

  Matt

  The firmware update can help some of these problems:

  Install a firmware update

  Looking for a firmware update that could help solve the problem:

  1. On the product control panel, tap the Setup icon ().
  2. Support on the Web .
  3. Tap the updates .
  4. Touch of the product updates .
  5. Tap Yes to update. The update can take 10 to 20 minutes. Do not turn off the printer until the update is completed. The printer will stop and automatically start up.

  These measures come from this document:

  Print quality troubleshooting

• HP Photosmart Premium C310A...

  HP Photosmart Premium C310A... Error message indicates that the smaller black cartridge is missing.

  I bought a black XL and put it in the slot of the largest. I threw the small cartridge and now the printer does nothing with an enpty slot.  I went to the store and bought a new rear cartridge that said XL on the box.  When I got home it IS a XL and custom insert into the smaller slot. Stores here carry not more the smaller cartridge for blacks.  It's so frustrating.  This printer has been a huge disappointment. Even when I have all new cartridges I don't get over 10 pages until the ink is gone. It is $ 3.00 per page to print in black only or in color. (BS.)

  How can I get this printer to bypass the smaller cartridge slot and read more?

  The smaller "black" cartridge is a photo cartridge.  You need to replace the photo cartrdige, the printer cannot print without all cartridges installed.  (Further - withdrawal from a tape for a long time will allow the print head to dry out, which can cause damage permamant...)

  The document here can help identify the right cartridge.

  Figure: Ink cartridge Photo with the camera logo

• HP Photosmart Premium C310a - driver installation does not work!

  Hello HP!

  I bought a HP Photosmart Premium C310a and now I am trying install the drivers for it on my new computer with Windows 7 x 64. I tried only the driver (PS_AIO_07_C310_FSW_Basic_Win_rus_140_246.exe), and the full package (PS_AIO_07_C310_FSW_Full_Win_rus_140_246.exe) official website - both of them give me the same error: when I agree with the license terms, the installation checks the update and then disappears without notice or cause.

  Please help me as soon as POSSIBLE.

  PS: I can't find the original CD.

  This might help:

  http://support.HP.com/us-en/document/c03030583

• Premium Photosmart CN503AA: Photosmart Premium C310a is no longer prints black

  My Photosmart Premium C310a printer print is darker.  The following information may be useful:

  • Product number: CN503A, model number C310a
  • Two PC printer: we're a Windows 8.1 operating system (64-bit) and the other is a Windows 7

  So far, I conducted the following remediation efforts:

  • Replace the ink cartridge
  • Used HP support assistance to try to clean the printer and align the printer.  Alignment failed.
  • Replace the print head with a refurbished HP printhead.  (This also includes cleaning the area specified in the replacement instructions).
  • The printer still does not print in black.
  • Tried to align the print head.  He failed.

  Any suggestions?  The printer is no longer guaranteed.

  Thank you!

  Hi there @Scott1453

  I hope you are well!

  I read on how your Photosmart C310a is no longer printing black, and you've tried several unsuccessful troubleshooting steps.

  My suggestion for you would be to try a print head soak. See this post for instructions. Please follow them with caution: Re of Solution accepted: black ink does not

  If still not print ink, call us to discuss your options for printing with HP!

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  

• model No. Photosmart premium c310a series printer. CN503B - black hp 364 cartridges XXL

  My Photosmart Premium C310A Officejet7500A, model No. CN503B black 364XXL cartridges needs (hand right slot on transport but I can't find them anywhere.)  Where can I buy these?

  Hello

  There is no XXL cartridge for this printer that XL cartridges, please see the link below for the USA.

  http://www.shopping.HP.com/en_US/Home-Office/-/products/-/-/CN503A?HP-Photosmart-premium-e-all-in-one-printer-C310a&TargetPage=productsupplies

• Photosmart HP 7520; How to start the print spooler inorder to connect the printer to the PC?

  Tried to update and received the error 1722: Windows Print Spooler Service has not started.  Checked the spooler that is set as automatic.  Cannot find drivers that update the WIFi connection so that I can print from Windows 7.  Am not able to print from the PC that is connected via WIFi.  Checked and the printer is connected via WiFi.  There are several automatic updates on my machine _ y at - it a mismatch to the printer, a HP Photosmart 7520 recently bought.  When the printer was originally installed, the print command worked until recently!  When I reinstall the printer software, I can't connect it to the Pc via a router.  I unplugged and rstarted the router and I tried to install a new printer.  This has not solved the problem that the 1722 error message reappears.

  Hi Howard,.

  I see that you get the 1722 error when trying to print. I'll help you with this problem.

  1. What is the brand and model of the computer?

  2. what security software is installed on the computer?

  3. don't you make changes to the computer before the show?

  I suggest you try to run the printer Troubleshooter and check.
  http://Windows.Microsoft.com/en-us/Windows7/why-cant-I-print

  Also take a look at these articles that might help you.

  Install a printer: http://windows.microsoft.com/is-IS/windows7/Install-a-printer

  Printing to the correct printer: http://windows.microsoft.com/en-US/windows7/Printing-to-the-correct-printer

  Printer in Windows problems: http://windows.microsoft.com/en-us/windows/help/printer-problems-in-windows

  Print a test page: http://windows.microsoft.com/en-US/windows7/Print-a-test-page

  Let us know if you need assistance with any windows problem. We will be happy to help you.

• HP office jet j6450: must have a black and color cartridge into the printer to print?

  must have a black and color cartridge in the printer to print?  keep paper bike whatever that either were not sent to the printer. only black cartridge in the printer

  Hello

  This is true for many printers, to protect damages (such as print heads, hooves...) they need all inks to work.

  Kind regards.

• Photosmart premium C310a missing c: eallinone enable web services in the web services settings menu

  I am trying to connect via the GET more button in the main menu and the printer will not connect to internet, everything else works fine. Look at web services menu not enabled email eprint printer is disabled. looking at

  http://h30434.www3.HP.com/T5/user/viewprofilepage/user-ID/2585903 it shows enable web services, such as a menu item, that it is not present on my c310a. Any ideas?

  Hi @hunterj1957

  Welcome to the Forums of HP's Support. I understand that you are unable to access one of the applications on your Photosmart Premium C310 printer.

  I've included a link to a post of @PrintApper respect to platelets called HP Apps Service retirement on several printers.  It has information about apps on your printer.

• problem installing drivers on my HP Photosmart Premium C310a

  For some reason, out of the blue my printer has stopped printing from the computer.  After having gone through the troubleshooting of HP and told to download the updated drivers to update, I downloaded and tried to install the drivers for my printer Wireless C310a but keep said that the installation failed because it cannot locate the C:\Users\Jeanelle\AppData\Local\Temp\7zS655A\Setup\hpqbhp01.exe

  I don't think I can use the solution using the cd because it is a wireless and never used the cd initially set up printer and install the printer in the first place. I appreciate your help for this problem.

  Hello luvridinghorses!

  I'll do my best to help you get your printer print again. Based on the information you provided, the error indicates the facility is looking for a files 'temp' folder which is where go downloads. I think you may have success using the software disc supplied with the printer if you still have it.  Do a test and if that doesn't help you, what is the operating system of the computer you are trying to install this printer on and what is the IP address of the printer?

• Photosmart Premium C310A turns off the network all of a sudden?

  Months, this printer has worked on the network such as a charm. Used easily with 2 XP computers, a computer of W7 and an iPad2. No hiccups at all... He was always online.

  About 1 week ago, this changed? I am in Florida and we have here a few thunderstorms. DEVICE IS on an inverter, which shouldn't matter (the part of surge, no power). Now it seems whenever we want to print, it doesn't? It seems to be on, but is not on the network? OFF-power is not complete... I have to pull the power plug and the re - plug, once turned on, get the hotel "ding" and it'll print. Until next time... The printer was turned on and left on 24/7.

  Run the application to the printer on each machine and it says "disconnected" when we can't print?

  I found this thread, http://h30434.www3.hp.com/t5/Printer-networking-and-wireless/SOLUTION-to-your-HP-printer-going-offli... and I have now a fixed IP address. Just did, so I don't know if it will fix it or not?

  I'm not sure it will be like this just started? Thread implies that it was a problem during the day 1 I think. I did not change any router or printer settings so why should this start happening?

  The printer has always received 192.168.0.4, which has not changed?

  Any reason this should start happening all of a sudden? I don't remember the printer get a s/w update?

  I guess I'll see if the printer keeps going offline or not with the static parameter on top wire?

  IRV S.

  If this happens again. Reset the printer

  Support menu: A combination of keys on the home/Idle screen:
  BL/BR/TL/TL. Press the touchscreen "Menu support. [after plugging]

  After that, reinstall the driver.

  Let me know if it works