HP 4620: MESSAGE

I have HAVE A MESSAGE ON THE SMALL SCREEN THAT SAYS "DISABLE POWER".  WHEN I PUSH THE POWER BUTTON (BLINKING) IT NOT TURN OFF.  THE ONLY WAY TO GET IT TO GO IS TO UNPLUG THE UNIT, WAIT A FEW MOMENTS AND THEN PLUG IT IN AGAIN...  IT STAYS ON FOR A WHILE (A FEW HOURS TO THE DAY OR MORE) AND THEN THE WINDOW DISPLAYS AGAIN THE MESSAGE TO "TURN OFF POWER" >

Hey @FOREST111,

Thanks for getting back to me on this subject. Because the earlier stages, I provided could not solve the error status of "Power off" I think your printer is facing a problem of internal programming. Therefore, I will send you a private Message with instructions on how to perform a reset of programming full semi on your machine.

Please check your private Messages for instructions. Good luck!

Tags: HP Printers

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