HP Envy 5644: The arms of the printer is supposed to retract?

Similar Questions

• HP Envy 5660: The printer does not print

  The printer received yesterday. Following the instructions, I put in place and two printed pages. When I tried to print again, I was unable to print! Help!

  This morning, I followed the suggestions under basic troubleshooting, and it is printing again!

• HP LaserJet P1102w: Cannot install the driver or the printer

  I had this problem on my old PC as well.

  I plugged my printer via the USB port (a port I don't know for sure works) and nothing pops up to auto install or whatever it is. I thoguth that was weird, but I also thought that the pilot would be on the printer, so let's just go to the section of the Control Panel printer. I did it, and the printer is there, but he says that he has no driver. I tried the option to find driver, but that did not work.

  I thought maybe I just need to download it then. Came on the HP site, downloaded the installer for my printer and started running it. He gets to the part where I need my printer and plug it into the USB port. I did, but it will not register in the installation software I did. The USB port works, as I have the ability to eject the printer in the taskbar, but I can not install anything.

  Hello @Kitanya,

  Welcome to the Forums of HP Support!
  
  I understand that you encounter USB connectivity problems during the installation of your HP LaserJet Pro P1102w printer on your computer Windows 8.1. I would like to help you to solve this problem today. Now I see you tried first to install your HP Laserjet Printer simply by plugging the USB cable in order to run the HP Smart Install process. HP Smart Install is the installation program built into your printers of programming. By plugging the USB cable, if own you a CD player on your computer, the printer is supposed to be recognized as a software CD and an installation must be started. However, is there is no problem with the CD drive on the computer or the printer is blocked to be recognized correctly it can cause the HP Smart Install feature does not work correctly. That being said, when you tried to run the installation with the downloaded driver package and were prompted to plug in the USB cable, then because the printer has already been connected "prematurely" with the USB cable already recognized computer connection. Therefore, the computer won't recognize the P1102w related 'recently' if he thinks already that is.

  With that all being said, I will guide you in the faster and easier way to solve this problem. Please follow the steps below.

  Step 1: Uninstall the drivers:

  Even if the installation has not completed successfully a part of the software and drivers can have made their way onto your computer. It is important that we have a nice clean slate to work with, so please follow the steps to remove all traces of your computer printer.

  1. Unplug your USB cable from your printer HP Laserjet, as well as your computer
  2. Open the screen Start by clicking the Windows button on the lower left corner of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  3. In the start screen, type programs and features. Click on programs and features to run
  4. Scroll through the list of population programmes and to locate the HP Laserjet.
  5. Click the HP Laserjet Printer and select uninstall
  6. Follow the instructions on the screen to complete the uninstallation.

  Once the uninstall is complete, proceed to the next step.

  Step 2: Remove temporary files:

  1. Open the screen Start by clicking the Windows button on the lower left corner of your computer screen or by selecting the Windows key bottom left of your keyboard to the right of the Ctrl key
  2. In the start screen, type run. Click on Run to launch the run dialogue box.
  3. In the run box, type %temp% , and then click OK
  4. When the Temp folder opens, select Ctrl + A at the same time on your keyboard. Everything in this folder will highlight now.
  5. Select the "delete" button on your keyboard. The Temp folder contains the temporary internet files. None of the actual files or folders on your computer will be affected by deleting Temp files. A Temp file should you will automatically get the pop up to 'jump' this point.
  6. Close the Temp folder, once it is empty
  7. Right-click the recycling bin on your desktop and select empty recycling bin

  Step 3: Reinstall the drivers:

  1. Please click here to download the appropriate drivers for your printer
  2. Once the site opens click on the download button at the top left
  3. Allow the download to run
  4. Follow the steps on the screen to reinstall your printer
  5. Do not plug in your USB cable until the installation screen invites you to.

  Once the installation is complete, please test printing.

  Please reply to this message with the result of your troubleshooting. Good luck!

• HP ENVY 5644: How to find the password to be able to print from the iPad or a laptop?

  I configured the printer some time ago, but now my husband wants to print from his Mac laptop and requires the password that I do not have. How can I find out what the password please?

  Hello

  If you're connected via wifi direct, you can get the password by pressing the direct wifi on the printer control panel for 3 seconds or more, and it should print.  If you connect via wifi direct, when you open your settings on the ipad wifi, you will be connected to a network with the name of the printer that is incorporated into the name of the wifi network (and the direct button wifi will have to be reactivated at the front of the printer).

  If you are connected via your wifi router at home, your wifi password should be printer on your router somewhere.

• Hall 13: HP pavilion laptop does not connect to the printer HP envy range 7640

  My laptop does not connect to my HP envy printer. It keeps saying the driver is not available or is it ready, but does not connect. I know the printer is working because I can print from my phone. Anyone know the driver I need to download or what to do?

  Ruizgeraldine

  Hello;
  
  Let me welcome you on the HP forums!
  
  I read your post about the problems with your Envy 7640 in Win10 printer and wanted to help.

  The problem is that by default HP print drivers installed by the upgrade of Win10 often do not work.  I have two HP printers and neither one worked after the Win10 upgrade.  We also receive a lot of messages of other people with the same problems.
  
  I linked the page drivers and software for the Win10 drivers for your printer: http://support.hp.com/us-en/drivers/selfservice/hp-envy-7640-e-all-in-one-printer-series/6617267/model/6617268#Z7_3054ICK0K8UDA0AQC11TA930C7

  You must download and install the full feature software and drivers for the printer.
  
  Then unplug the printer and install the software.
  
  Do reconnect the printer until the installation program invited to do so.
  
  Once the installation is complete, restart.
  
  You should then be able to use your printer in Win10.
  
  Good luck
  
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• HP Envy 4500: Print jobs disappear from the print queue and not print (Windows 7).

  I just bought a HP Envy 4500 printer,

  When you attempt to print from a PC with windows 7 OS home pro (64-bit), the print job appears in the queue and then disappears, but the printer does not print anything.

  Everything else seems to work very well know

  • The printer prints the internal test page
  • The printer does print when you use iPad2
  • The printer does print when you use ePrint
  • The PC recognizes and communicates with the printer (tried with USB connections and wireless)
  • Analysis feature works very well - when initiated from the PC and printer

  I tried

  • uninstalling and reinstalling the software (several times using software from different sources)
  • restart the printer queue service
  • Disabling the firewall
  • running printing HP and doctor Scan
  • following the instructions described here (the question is the same but the different operating system):

  Print jobs disappear from the print queue and print (Windows 8)

  • combinations of all of the above

  Absolutely no joy in any of them, and in spite of more than 2 hours of research on Google and forums search I can't find a solution.

  HP... can you give me a solution or is that goes back to the shop?

  Well I finally worked on the fix myself by trial and error.  I changed the security settings for 'All' and 'Creator owner' to 'Print' and "Administer Documents".  Why on earth they were not automatically allowed as part of the installation, I couldn't really say.

  Hope this helps someone else with a similar problem.

• HP Envy 7640: Wizard of the printer does not - HP Envy 7640 UDCString_UDCName error

  I am able to print, scan, copy and fax on my HP Envy 7640 printer very well.  However, when I click the icon HP Envy 7640 for the Printer Wizard just to check my ink level, for example, I get a script error.

  An error has occurred in the script on this page

  Online: 42

  Tank: 17

  Error: Unable to get the "UDCString_UDCName" reference to undefined property or null

  Code: 0

  URL: file:///C:/Program%20Files/hp/HP%20ENVY%207640%20series/Bin/HPSPProgress.hta

  Do you want to continue running scripts on this page?  YES NO

  Before I can even click on YES or NO, the screen changes to show the following. There is a yellow triangle with an exclamation mark next to this error:

  HP Printer Wizard

  Series\Bin\UDC_files/UDC_Main.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/tasks.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/URL.JSON HP HP ENVY 7640 C:\Program

  Series\Bin\UDC_files/localize_1033.JSON HP HP ENVY 7640 C:\Program

  When I click OK, I get:

  HP Printer Wizard

  Stop running this script?

  A script on this page slows down your web browser to run slowly. If it continues to run, your computer may become unresponsive.

  I connect to Internet through LAN.  My printer is connected to my pc through USB.  I do not use of wireless.

  I did not any changes to software or driver.

  I read through many solutions in this forum and tried several.  I disabled my firewall and antivirus first.  None of them have worked. I tried the SCLiteFix_299026.exe, the missing persons files difficult.  Did not work.  When I try to uninstall the printer and reinstall, I can't do that either.  I get error 2503 and 2502.

  I want to just my printer wizard to work and have been unable to find a solution.

  Maybe not all of these steps were necessary, but here's what I did and it worked! :

  (1) open HP Support Assistant icon on desktop.  It is a white question mark in a blue circle.

  (2) HP Support Assistant should show all HP devices.  Find your printer and click on UPDATES.  (Mine had no updates pending, but I clicked on UPDATE anyway)

  3) click on Diagnostics and tools

  4) click on HP print and Scan doctor.  Select your printer and click NEXT

  (5) you will get DIFFICULTY PRINTING and SCANNING of DIFFICULTY.  I chose the DIFFICULTY of ANALYSIS

  (6) when he finished, a screen opens and says "If you still have problems with your product, here are a few options for additional support.   Physically, I removed the printer cable to the USB port and choose "UNINSTALL AND REINSTALL with the latest version of the software".  I wasn't expecting to work, but he did.

  (7) I rebooted.  When my pc came, I began to other programs or applications.  I have disabled the firewall software and anti-virus temporarily.

  (8) I have re-inserted cable printer to a USB port

  (9) I open the HP Envy 7640 installation disc and click with the right button on the file: E7640x64.msi.  I clicked on install

  (10) software installed without error.  I then went to my office, clicks on the icon HP ENVY 7640 series... and VOILA!  My Printer Wizard now works!

  (11) I turned on my firewall and anti-virus back and I'm IN business

  Hope these instructions can help someone else.

• HP ENVY 4500: Scan the form of the printer for computer

  Attempt to analysis of a document from HP ENVY 4500 to my Dell computer.  Says that I have to synchronize but do not know how...

  Hello

  Have you installed the software and drivers on your computer again. If so, please try

  Double-click the icon of the printer on the desktop,
  Select manage the Scan of the computer
  Click Enable-
  
  You can start automatically with Windows, BUT you will get an arror message if you turn on the computer FRONT of the printer.

  Kind regards.

• HP Envy 5530: HP ENVY 5530 "cannot find the printer"... impossible to see where I am going wrong!

  Hello

  We just put a HP Envy 5530, set up was fine, I tried installing but get the message "cannot find printer" over and over again.

  I tried to download printing HP and Scan doctor but also, it does not find the printer.

  I ran two reports of diagnoses on the printer, everything looks ok, I have an IP address with an IP address that suggest that it has connected wirelessely, the network report said no problems were discovered.

  I tried disabling my firewall, all made once again, still nothing.

  I put the IP address in the address bar, but it does not open!

  I don't seem to have a printer/USB cable witht the printer so I can't tey wireless - I one of them, it was a new purchase?

  I don't really have an idea what to do next, it seems I have a printer connected to the network, your laptop to talk to the network but nothing to talk with each other. I also tried to find the printer with my IPad, but he also could not find a printer.

  Any ideas, im really frustrated

  Thanks in advance

  Hello

  They are on the same Beach, they should be. Now please reset it and try again

  1 reset the printer

  b press settings (wrench),

  (b) press tools then use the arrorw down to access page 2/3,

  (c) touch Restore Factory Defaults - wait a few minutes

  2 reinstall the printer

  (a) you can use the CD, but it will download the file and may take ages to download. Please download the software and the following drivers

  http://ftp.HP.com/pub/softlib/software12/COL47810/MP-115828-6/EN5530_198.exe

  (b) turn on the printer,

  (c) right click on the downloaded file and select run as administrator.

  d select Wireless and then follow the instructions on the screen.

  Kind regards.

• HP envy 4502 not connect to the printer

  Hello, I bought the HP envy 4502 for College this fall semester. My apartment complex has free WiFi and lets my computer and laptop to separately connect to free wifi. I have first installed my printer that I was instructed to do. Then, when I download the installer on my computer it downloads perfectly. However when I move 'install' on my computer my printer is not found. I went to Wal-Mart, thinking that if I bought a USB cable, it would solve my problem. I plugged in the computer and the printer with the USB and printer 'ENVY 4500 series' has been designated now connected via USB. Now, the next step was to configure the device. My printer is not set to join the wireless network. "The device is not accessible. My Hp product registration was a success, however, I forgot to add my HP printer connected account. I looked on other forums, and because I live in an apartment the IPS are slightly different because the wifi is used throughout the complex. When I manually setup wifi with the same ip addresses, connectivity still does not. I really need your help. I paid a lot of money for this printer wireless and school starts soon. I need this printer! I downloaded the latest driver. I have Mac OS X 10.8.5. Also is it possible to use my printer as a wired printer wireless with my USB cable?

  Hello

  I haven't used a MAC in 10 years so I can't help you with MAC issues.  Your PC has a USB 2 port, so you should be able to connect the MAC to the printer using the USB 2 cable.  Follow these instructions.  There seems to be a lot of warnings I have gottcha.

• Where is the USB port on the printer 4500 hp envy all-in-one

  Where is the USB port on the printer 4500 hp envy all-in-one

  So the question for your answer:

  Compatible products for: HP bt500 Bluetooth USB 2.0 Wireless Adapter (Q6273A)

  Color Multifunction and all-in-one HP Officejet Pro 8500 all-in - One Printer series - A909 HP Officejet Pro L7500 all-in - One Printer series Mobile inkjet printers HP Officejet H470 Mobile Printer series Specialty Inkjet Photo HP Photosmart A520 printer range Printer HP Photosmart A620 Printer HP Photosmart A630 Series of HP Photosmart A820 Home Photo Center Printer HP Photosmart B8550

  And now, if you want to get help with your problem, you are cordially invited to use the assistance offered, otherwise I wish you all luck since your iPhone printing...

  For questions print via Bluetooth, you can connect with Apple, maybe you will be better as their response

  All the best...

• HP Envy 4500: Sharing network - delay of the printing press by day

  Have had HP Envy 4500 all-in-one wireless for about a year.  Two laptops in the printer on the part of the House. Problem is with one of the laptops. Print is often delayed-- a whole day! - or doesn't print at all. Sometimes restart printer will do the trick.  Most often, second user must send me the doc that he printed, and I print it without any problem. This delay - printing or not is with Web sites, word, google docs documents

  Hello there @Sharon_inSD ,

  Please see the response you had my colleague @Mrstenter on the link below and answer the answer with the results and the information needed to help you with the deferred printing problem you are faced with troubleshooting.

  http://h30434.www3.HP.com/T5/printer-networking-and-wireless/long-long-delays-printing-to-HP-envy-from-shared-laptop/m-p/4683838

  Have a fantastic Friday

• HP ENVY 5530 e-all-in-one: printer is not to connect to the Internet wireless

  Hello

  English is my second laungage. hope you understand...

  I can print with printer through windows and Mac PC cable. but, I can not connect between rutour and the wireless printer.

  I used the Setup Wizard and found the SSID name. I typed PW. but "Not connected" is displayed.

  I print the Configuration Page from HP network.

  Live wireless

  Status on

  What else can be done using wireless printer.

  Kind regards

  MI-Ko

  Hello

  If you try to connect your printer to the router, you should make sure that wireless Direct is trurned to offshore. Direct wireless is a feature that allows you to connect a device directly to your printer without router (the printer generates its own wifi)

  Please turn off direct wireless (it's often a button on the front panel) and try to connect again.

  I have included a link below for you rprinter support page that contains the user guides that should help also.

  http://support.HP.com/us-en/product/HP-envy-5530-e-all-in-one-printer-series/5304881/model/5304882

• HP Envy 27: Printer does not finish the print job

  Computer is HP Envy 27. Have a for printer HP Officejet Pro 8600 wireless connection. Have old ACER desktop also wireless to the same printer. Print jobs larger than 3 pages, the old ACER works very well, but envy does not. The printer stops after only 3 or 4 or 5 printed pages. Sometimes I hear a small beep in the printer when the printer stops printing. Also the desire does not eliminate the queue when the print job is finished. Entered in the configuration advanced on the computer for printing options and checked to see if that option (not playoff jobs in queue) has been verified. It was not the case. So I don't know why it is keeping the job in the queue. When we first got the urge last year, he had the printing problem, although she probably had the problem of the queue.

  Hello autumnperson1,

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP 4500 Envy: How to DISABLE the HP Envy 4500 status/confirmation email after you have sent the print job?

  How to DISABLE the HP Envy 4500 status/confirmation email after you have sent the print job?

  I don't want to receive the email confirmation of the printer - how do I disable it?

  Hello

  Please sign in to your account connected HP

  b click my account

  b click on Notifications.

  (c) uncheck the e-mail notifications

  d save change

  Kind regards.