HP envy printer cartridge

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• HP Envy 4500: New black print cartridge

  Hello

  I'm new to the forum but I really need help, and I can't get any support online via the HP Web site.

  I bought a new HP Envy printer 4500 July 1. Being a writer, I do a lot of printing so I usuaully buy HP 61XL cartridges. I used the cartridge supplied with the printer but when I installed a new, it gives me this error message: "the installed cartridges are not intended for this printer.

  I can't use XL cartridges? It is a new cartridge, so I don't think that the cartridge itself is damaged.

  Wells Sharolyn

  The HP SureSupply site indicates your desire 4500 supports 61XL cartridges.

  The troubleshooting in the here document steps can help resolve the error on your black cartridge 61XL cartridge.  In particular, see steps 3 to 6.

• How to solve the Message "Incompatible print cartridge".

  Hello everyone

  Have you ever received the message "Incompatible print cartridge"? This may be caused by defective cartridges, dirty cartridge contacts, or by using the wrong cartridges for your printer or the region. If you get this message after moving to another country and using a different HP ink you will need to call HP support and ask them to explain how to change the region of your printer.

  If, however, you have not moved and you get this message with a new cartridge or current a little troubleshooting can be made. There is an article and the youtube video to help you to solve this problem, they are two excellent tools for troubleshooting. If the steps do not resolve your problem that make sure you try a different cartridge because it helps to isolate the problem to the printer or cartridge.

  The "Incompatible cartridge", 'Incorrect print cartridge' or 'Print cartridge problem' Message disp...

  Difficulty a Message "Incompatible print cartridge" - all-in-one printer, HP Officejet J4680 range

  If anyone has any questions let me know and I'll be happy to help you. The video and the above article is for the Officejet J4680 but there is another version of the article for the other printers that can have cartridges more than just two.

• HP Officejet 6835: Not to recognize new printer cartridges.

  Exchanged a defective HP Officejet Pro 6835 at Costco. I kept the old cartridges and Costco pulled the new printer cartridges and kept them. During the installation of the printer does not recognize the used cartridges. Error message received to use cartridges supplied with the printer configuration. Did not have them. Is gone to town & bought new HP cartridges and install. The printer took over in the same place on the installer. It does not recognize the new cartridges. What can I do? I can't start the installation program. I remove the new cartridges and reinstall them using and get the same message again. She can't get to work, so I'll have to make another 90 mile round trip to Costco to replace this printer.  Any suggestions?

  Doreen

  You will need to install cartridges for initial configuration, Costco shouldn't have removed the cartridges setup.  You can contact HP, they could send replacement cartridges setup or they may suggest that you only contact Costco.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  
  File number and phone number appear, this allows to contact HP.

• HP psc1350 all-in-one: check printer cartridge error will not clear

  In the middle of printing of the check print cartridge light error came.  The cartridges are faily new and there has been no discoloration.  I tried to remove and reinsert the cartridges, disconnect the printer from the computer, disconnect the printer, press Cancel.  Error will not clear

  Hey @dennisc10,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with an error light on your PSC 1350 all-in-one printer. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve the blinking lights on the printer.

  If after following the above you still can not clear the error, the printer needs to be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are able to solve the problem or reach some resolution, click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• 6600 HP all-in-one: 6600 printer cartridges need to be replaced as often

  The color on this printer cartridges need to be changed all the time and I do not print in color.  So when I'm ready to print something it will not print in black only.  Can I replace the cartridges in black and use black only?  Black doesn't last for long either but...  Very disappointed with this printer.  Had the impression that I could print in black only when other lack which is not correct.  It cost me more money to replace the cartridges what it would cost to buy another printer, which I am looking in now.  I buy cartridges very long service life also.

  Thank you

  Thanks Gemini02
  I have asked questions about this at Best Buy and I was told the same thing. Unfortunately, it can't be avoided as you say. It is very expensive and as I said, I'm looking to buy a new printer, a laser printer this time.
  Thanks for the confirmation on my question.
  Hope this also answers Betsy2 question.
  

• J4580 print cartridge problem: [Tri-Color] refer to the device Documentation

  Well, I'm starting to feel like I knew better, buy another HP printer after dismal luck with two all-in-one before.

  My J4580 already gives me headaches after only 6 or more months of use.

  The unit refuses to print, declaring "print cartridge problem: [Tri-Color] refer to device Documentation to troubleshoot."  Nothing in the help documentation.  The Habs is always 90% full.  Sometimes pulling the Habs and placing back in crazy wil it restarting.  When it restarts, it prints perfectly.

  I tried the ubiquitous "clean the contacts" and other instructions help generic that I saw, but those who were without help.  The "Solution Center (Yes, good)" appears and all ithas is a link to buy more ink (!).

  Someone has an idea?  I'm about to throw it through the window of stores office, given that I can't throw it out the window of HP.

  Thank you!

  Yes * I know * and I'm sorry that I forgot to come back here.  I had a major system crash and I had to reinstall a lot of drivers for my multimedia player, GPS, and printer (!).  As this occurs, the device did not return this error - touch wood.

• Replace the print cartridge 8600

  I am trying to replace the black ink cartridge.  When I open the door on the front of the printer, nothing happens.  The printer cartridge door does not move and is inaccessible.  The printer seems to be on.  The green light is fading power on and off.

  Hello saratoga1,

  Thanks for the reply!

  I'm glad to hear that you solved the problem with a reset of the power (in the above troubleshooting guide Solution). Please select "Accept as Solution" 2 Message above for other members of the community can find our thread to see the appropriate link to solve this problem.

  Thank you!

• HP Deskjet 2680 print cartridge 60 Black - not compatible

  I replaced the cartridge three colors (HP60) both the black print cartridge (HP60).  Exactly the same ones that I took out.  The Tricolor cartridge shows "ready", but I get an error on the black one, saying that the cartridge is missing or incompatible with the device.  Gently, I cleaned the contacts according to the help file.   It is not always recognize the black cartridge.

  TIA

  It would be correct to assume that the reset is universal. Are these genuine HP cartridges cartridges or have they ever been filled or refurbished? What I want do you is remove the cartridge that does not work, and with a non fluffy cloth and a bit of water, I would like to wipe the power at the rear of the cartridge contacts (the copper bumps) and the corresponding connections inside the machine. You want to unplug the printer for the second half.

  Then back - turn on the machine and replace it. Also, I know that this cartridge is new, but have you tried another cartridge to see if it is the cartridge that is defective?

  Let me know!

• Incompatible print cartridge error C309g.

  Incompatible print cartridge error C309g. When replacing foul 564 XL (black), now I get this message. The new cartridge works in another printer that uses 564 XL. Went ahead and tried another brand new 564 XL - same message. Have turned printer on and outside. Is there a way to reoot, clean or otherwise set the printer before assuming it's really broken? Other suggestions?

  UPDATE: this has been resolved with a hard reset. I found how to do this in another post (thanks bassergitz!). How to do a hard reset or 'dirty power up': when the printer is on, pull on the power cord to the printer and the wall. After 30 seconds reconnect power to the wall and printer. It will take several minutes to initialize.

• 564 printer cartridges: unused printer cartridges

  I changed my printer to another HP model that requires different print cartridges.  I have several 564 and 564XL printer cartridges which, although not used are not not in the original packaging (because it requires less storage space).  What can I do with these?  Is it possible to exchange them for the cartridges I use now (952 and 952XL)?

  Hello

  It is not possible to exchange these cartridges.  It might be interesting to try to sell them on a site like ebay 2nd hand.

• Error printer mechanism: the print cartridge cradle cannot move

  HP Officejet Pro 8500 has 910g

  The printer will not print: the message is: error printer mechanism: the print cartridge cradle cannot move.  Without the cradle of the cartridge and press ok.

  How free the cradle of the cartridge?  I sent a message to 13:30 and I got a notice that they will contact me within the hour, he is now almost 19:00 and nobody sent me back.  Help

  Try the steps in this troubleshooting page.

• mechanism error print cartridge cannot move. C3180 all in one

  It will not be printed.  I got this error

  mechanism error print cartridge cannot move.  Turn the printer off.  Free cradle of cartridge.  I checked the cradle.  He moves very well.  The only way I can get the red light to go on top of the computer is to disconnect the two cords for 30 seconds and reconnect.

  I've uninstalled and reinstalled the software from the disc that came with it.

  In desperation, I tried anything that might help - checked for paper jams, changed two inks, processed on.  Restarted the computer.   A prayed and begged for it to print.  Nothing has worked.  My computer was purchased in 2007.   Maybe it of just old and has mechanical problems.  I don't have the time to go printer hunting this weekend and want to print something today.

  If anyone has any suggestions I would be very happy.

  Thank you.

  Reset the printer - turn off, remove power from the back of the printer (not the wall), wait 5 minutes, plug back in and turn on.

  Indeed, it may be stuck and dead, but it's really the only thing you can do to get it back.

• HP Deskjet 932C printer: printer cartridge failure

  Printer has started to produce the reddish-pink text instead of black.  Images of similar reddish pink color.  Cartridge printer in the State reported no problem.  Replaced the anyway black print cartridge and printer produces black text.  Replace the color cartridge (namely that some bands has been removed) and printer produces sharp images in black and white instead of color.  It seems that the printer thinks that he was ordered to ignore the color cartridge but I can't verify that.

  How can I gewt correct color printing back?

  What operating system? The document here, we address the printer print in B & W instead of color.

  I suggest printing a page of diagnosis as described in the document here:

  Running a test diagnostic

  1. Turn on the printer.

• HP Officejet 4500 print cartridge problem

  After you install the new black ink cartridge, error message came: 'print cartridge problem [Black]. Refer to the documentation for the device to get out of trouble. »

  I removed the cartridge and reinsert. Same message. Unplug the printer, then turn it off. When turned on again, the same message.

  Thank you, Jason, for your support.  Lesson: stick to what worked before, for example, 901 XL ink cartridge, as opposed to 901.

  Sidney