HP Hp ENVY 6-1040ca: 6-1040ca Hp ENVY fan does not

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• HP Envy 5540: HP Envy 5540 does not scan

  Hello

  I just bought an all-in - One HP Envy 5540 and installed on my PC running Windows 7 Home Edition (64-bit).  I did the whole upward online and printer and copier work without problem.  But the printer won't scan to my PC.  (I use a USB, is told by the way).

  When I press the icon 'Search' on the printer, I get an error message that says: "no computer found."  He then gives instructions to "open the HP printer software, select Actions 'Scan' and then select 'Manage the computer analysis'."  The only "software" I can find is the downloaded "printer Assistant", who does not have a tab "Scanner Actions."

  I tried to download the "Scan" doctor and still running the 'fix', but it did not work after following all the instructions, including unplugging them, restart the PC, etc.

  Any ideas I can try please?

  Thank you.

  PS update: after a stop during the night, today - when I press 'Analysis' - the printer is set up a list with my computer upstairs (another entry said "no computer not listed").  When I press the icon for my computer, I get a brief 'access... '. "message as he tries to connect.  I get then a message saying "connection required.  The selected computer is not available.  Ensure that:-l' computer is turned on; -l' computer and the printer are connected properly with a cable USB; -the recommended HP Print software is installed and configured on the computer. »

  The only one I am uncertain is the last of them - but I guess he has everything installed and configured, because everything else seems to work.

  Still stuck!

  Hello
  
  Thank you for using the HP Forums.

  Please uninstall and reinstall the software COMPLETE features, follow these steps:
  
  1 uninstall the software from your computer
  2. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-envy-5540-all-in-one-printer-series/5447939/model/5447940#Z7_3054ICK0K8UDA0AQC11TA930C7

  3. install the FULL feature software "saved".
  
  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  How to scan to computer
  
  Once you have installed the software:
  
  1. click the printer (on your desktop) and it will bring up the HP printer Assistant.
  2. in the menu analyze, there is a 'manage Scan to Computer', click on that.
  3 make sure you have "Enable" Scan of the computer. Also, make sure that the tab "automatically start Scan of the computer when I connect Windows" is checked if you want to perpetuate this feature. (the following video will show you how)
  
  Scan to computer
  
  Hope that helps!

• HP ENVY 4504: HP ENVY 4504 does not print black ink even with full cartridge

  Used by my office printer is not printing black ink. It does not, it is out of black ink, but anything on a page I print requiring black ink is absent. I checked the cartridge to see if she had missed and the printer was not to tell me, but she didn't. I also tried to put in a new black ink cartridge, but it wouldn't print black to help anyone.

  There is no problem with color printing and the problem started only today. The black cartridge is certainly compatible with this printer as it had been good working with it so far.

  We bought this printer less than a year ago now.

  Until outside to change the cartridges I also turned the printer off and on again, but neither helped.

  I would appreciate greatly any assistance that we currently only this one printer at the office and we rely on it for a lot of work.

  Thank you very much.

  Try here.

  http://support.HP.com/us-en/product/HP-envy-4500-e-all-in-one-printer-series/5304875/model/5368526/document/c03768188/

  Ink cartridge information after doing all the recommendations of HP:

  Once you check the vents turn the cartridge and check the underside near the opening of the ink.  They can be of four plastic tabs near the opening are resurrected.  Make sure that the raised tabs are removed and made flush with the body of the cell.  This will cause the cartridge do not do sit properly in all of the print head and cause air that are expected.  This will affect especially the black ink cartridge.

  In particular, let us know if you find the above to be true.

• Want 4504: Hp Envy 4504 does not give the impression of color

  Hello

  My Hp Envy 4504 gives color impressions.

  Its keep giving only black & white or gray scale images.

  Also, I couldn't find the printing color profiles or presets under the printer settings.

  I only 'Black and White' and ' black and white - gray ' presets.

  What should I do to get the color print.

  I have two hp color and black ink cartridges installed.

  Help, please.

  Thank you

  Hi @sivak,

  Welcome to the Forums of HP Support!

  I understand that you are unable to print in color on your HP Envy 4504 printer. I will definitely do my best to help you.

  You are able to print a test highlighted report? The printer prints a blank Page or does not black print or ink color for the HP ENVY 4500 and Deskjet Ink Advantage 3540 e-all-in-One Printer Series.

  The problem only occurs when printing from Mac? It seems that there is a problem with the printer driver. Please see these instructions by my colleague Anti-double-U-di.

  Publish:

  10.10 yosemite, foot, make sure you have the latest updates, including Apple updates as well as updates from HP by Apple Software Update (ASU), currently HP printer software update Ver3.0

  Look for the updates (ASU) Apple
  1. click on the Apple in the left menu bar
  2. click on "about this Mac".
  3. click the button of "software updates... »
  4. make sure that the "Updates" icon is selected, click on 'Store' in the top menu
  5. click on 'reload the Page.
  6. install the HP updates (look for the last 'HP Printer Software Update"by the version number)

  Note: If you can't print or scan if he is an all-in-one HP printer, and then follow the steps below.

  Delete the print queue HP printer
  1. click on System Preferences
  2. click on printers & Scanners
  3. click on your printer HP to highlight, then click on the "-" symbol below to remove it from the queue
  4. click on the button "Delete printer" to confirm
  
  Add the HP printer in the print queue
  1. click on the symbol '+' at the bottom left
  2. If a drop down list with the printers menu appears, just click on "Add printer or Scanner..." »
  3 select your printer HP printer or series (depends USB/Ethernet/WLAN connection type, so choose your HP printer with the correct connection, IE Hello for printers single function and Hello to an MFP multifunction)
  4. after the lower filled, click on the drop down menu to "use:" and select your HP printer series
  5. click on the ' Add ' button.

  Try to print in coiour.

  If the steps above resolved your problem, you don't have to continue troubleshooting.  If you're still having problems, please continue to the next step.

  Before continues, the following steps will remove all printers to printers and Scanners, you may need your software and drivers for the printers to re - install if it is not part of the Apple software updates.

  Reset the printing system:
  1. open System Preferences
  2. open Printers and scanners
  3. on the left side where would be referred to as printers, right click and select "reset printing system...". »
  4. click on the "Reset" button when asked to confirm
  5. Enter your password, and then click OK (if prompted)
  6. Once completed, (notifications cannot pop up) you will simply see the Virgin 'printers & Scanners', just close

  Remove the software from HP/Hewlett-Packard:
  1. go on 'Finder '.
  2. go in "Applications".
  3. Locate and open the folder "Hewlett-Packard".
  4. If you see an "Uninstall HP program" listed here then run the uninstall program, otherwise, go to step 8
  5. click on the continue"" button.
  6. Enter your password, and then click OK (if prompted)
  7. When you are finished, click "exit".
  8 remove the HP folder or Hewlett-Packard (if still listed after uninstall) drag the folder to the trash
  9. right click on the Recycle Bin in the dock, click on "Empty" - and then confirm to empty the trash

  Repair disk permissions
  1. in the Finder, click Applications
  2. open the Utilities folder
  3. double-click on the disk utility
  4. on the left side, click on the hard drive which has Yosemite 10.10 installed to highlight
  5. click on the "repair disk permissions" nearly half lower the window (time may vary to finish)
  6. what repairs completed, a message near the bottom window 'Fix full permissions', now you can close the disk utility
  7. click on the Apple in the upper left corner, click "Restart" to restart your Mac

  Manually the drivers of HP printer install v3.0
  1. this link will take you to the apples for v3.0 HP printer drivers download
  2. click on the button 'Download' (remember where your download is if your downloads are not on the dock)
  3. open the "HPPrinterDrviers3.0.dmg".
  4. double-click on the "HewlettPackardPrinterDrivers.pkg".
  5. click on the continue"" button.
  6. After reading the license agreement, click the continue"" button.
  7. click on the button "I agree" If you agree
  8. click on the drive that Yosemite 10.10 is installed on and click on continue
  9. click on the 'Install' button (this will install the drivers for HP to your Mac)
  10. Enter your password, and then click the button 'Install Software' (if prompted)
  11. click on the "Close" button when the message "installation succeeded."

  Add a printer to print the queue
  1. open System Preferences
  2. open Printers and scanners
  3. click on the symbol ' + '.
  4. click on "Add a printer or a Scanner..." »
  5. click on "HP Envy printer 4504.
  6. click on the drop down menu to "use:" and choose "HP Envy 4504 Series."
  7. click on the ' Add ' button.

  Try to print in color.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• My HP ENVY 4500 does not print

  I recently bought a HP ENVY 4500 printer I it connected wireless through e-print HP, but it does not print any PDF files or documents web page, it would only print Microsoft Office documents. I tried to manually connect via USB, but it does not print anything, it just says: queue when I check on my Active printers the print job disappears as if its been printed.

  Any help on this would be greatly appreciated.

  Hi there, I should have asked you to confirm if you try to print from a mobile device (smartphone or Tablet) or a laptop/Macbook computer.

  If it's the former, take a look at this support document covering start with ePrint to your wish of 4500

  http://support.HP.com/us-en/document/c03721293

  If it's the last one here is a link to some troubleshooting steps for issues that you may experience when you try to print wireless

  http://www.HP.com/global/us/en/wireless/troubleshooting.html

  Post back after you have reviewed the information and let me know how you get.

  Best.

• HP Envy 5644: My hp envy 5644 does not install drivers for my laptop

  my HP envy 5644 some drivers will not install and cannot use the eprint button. tried to click on the set up button and accept the terms of use, but he said: "the printer cannot connect to the server...". "I printed the report and the diagnostic results: PASS all except the DNS: confirmed in case of FAILURE. I followed the instructions for the solution indicated on the report but nothing happened.still the same. I have not the scan doctor on my desk since I can not install.part of the software is installed, the portable computer recognizes the printer. I can't turn on the printer web services. tried pressing the eprint icon, turned again, and the fact the educated solution but nothing happened. * use the Wi - Fi

  Hi @CuriousMind,

  Welcome to the HP Forums!

  I see that your HP Envy 5644 will not install the drivers for your Windows 7 laptop. I'm happy to help you!

  To download the scan doctor, see this website, HP print and Scan Doctor.

  Otherwise, I recommend you to go through this guide, a "cannot find the printer ' display the error to the HP ENVY 5640 and DESIRE 5660 e - all - in - one printer series."

  Hope this helps and have a great day!

• HP Envy 5530: HP Envy 5530 does not not with Windows 10

  My printer HP Envy 5530 has recently stopped working fully with Windows 10.  I can always print with it but scan and copy functions do not work.  I ran print and Scan doctor and it does never end as seems to get in a loop in the evaluation of the pilot.  I tried to download the driver concerned from the HP support site, but he says that he cannot find those which correspond to my camera and the operating system.  I tried to remove and reinstall the printer from scratch, but this does not solve the problem either.  Is there a known fault witn this printer and Windows 10?

  I talked today to HP directly and they are sending me a new printer - mine was still under warranty.  It seems there was a problem with scanning and copy material in my current printer.

• HP Envy 7640 e-all-in-one Seri: HP Envy 7640 does not print

  Printer locked up - line said that the printer's paper (not) and it was offline (no). I unplugged, restarted the computer and the printer. Followed all the basic troubleshooting tips and stupidly the suggestion to reset all printers. Big mistake, now zero printers happen when I try to add. The search option does not either. Is it my computer? I don't think so. This is a NEW printer - printer only a dozen or so articles. Help, please!

  Welcome to the HP community @ellumare,

  I read on your desire 7640 does not although you receive an "Out of Paper" error, the printer showed as 'offline' and currently cannot add printer on your Mac with 10.7.

  Here's what I would recommend. Try troubleshooting the equipment first, because if there is a problem with the unit, this will lead to software problems and troubleshooting cycle can get tedious.

  1. power reset the printer and make sure the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

  Turn on the printer.
  With the printer, unplug the power cord at the back of the unit.
  Unplug the power cord from the wall outlet.
  Wait at least 15 seconds.
  Plug the power cord into the wall outlet.
  Reconnect the power cord to the back of the unit.
  If the printer does not by itself, press the Power button to turn it on.

  2. try to make a copy of the front of the printer. If the work of copies successfully, go to step 3, if the copies do not work, tell me what happens when you try to make them as there is most likely a hardware problem.

  3. from your Mac:

  1. Reset the printing system
  2. Repair disk permissions
  3. Restart the Mac.
  4. Click on this link to download and install the full features and software driver: HP ENVY 7640 e-all-in-One Printer series full feature software and drivers
  5. Print from text editing and other test applications and also try to scan from HP Scan/HP Utility.

  I hope this helps, and I hope to hear the result!

  Tip: Make sure that the printer is plugged directly into the wall, avoiding bars power and surge protectors. This ensures that the printer is full on.

• Want 5530: HP ENVY 5530 does not print

  Recently bought a HP Envy 5530 and together until my laptop via WiFi with the software downloaded from the URL the drive gave me (my laptop would not recognize the disc). Yesterday, I was able to print a photo from my phone (HTC a M8), without any problems. Today, I tried to print my calendar of the school, since the school Web site and it wouldn't work. The printer is on, and my laptop it is grateful. This is my default printer. When I print, the item appears in the print queue, said he prints and disappears after a few seconds. The printer does no sign/noise to indicate that he even received the file, and nothing is displayed.

  I don't have a USB cable from the printer, nor have I not possible to obtain a.

  I tried to use printing HP and doctor scan, but the version does not work on my laptop (it will not yet open).

  Download and run printing HP and doctor Scan

• HP Envy 7645: HP Envy 7645 does not print after installation (Windows 8 64-bit)

  I have a weird problem with the HP Envy 7645. After going through the movements to print anything, documents word to pages web, the printer does not print the document and somehow work not even end in the windows print queue. I ran all the diagnosis of HP and there is no connectivity problem, be it wireless or USB connected. No one else in my family have printing problems (we use XP, use another 8.1 and a mac user). The printer prints a test page and a page of diagnosis of the HP software, but will fail to print a windows test page 8. Also the windows 8 printer troubleshooting tool detects any problems with the printer. I'm a bit of a loss.

  I saw a similar question on these cards with the HP Envy 5530 and wonder if it should be the same solution. However, after watching this Board, it requires the name change of a different .dll extension that I don't see with the 7645, but I was wondering if it could be something similar. Has anyone else encountered this problem?

  UPDATE: I solved the problem yesterday, but not by the above method, I had tried earlier. I tried a solution for the 5530 envy and it worked. I completed all the steps, including get adobe flash. Only, I have encountered a problem and has been updated to adobe flash. It would download, but as soon as it starts to install, I get a message: "this user has not sufficiently privleges." If you get this error, I'll post the links I used to solve the problem below the solution. I do not guarantee they will work, but they did for me. If not, just follow the step by step solution below:

  EDIT: I forgot to mention that, before using the links to solve the problem of permission with adobe, I had created another account to administrator in Windows 8 and activate the default Administrator account, which is hidden. None of these solutions had solved the problem, but you can try these first, despite the fact that the difficulty of a temp.

  ___________________________________________________________________________________________________

  Sunshyn2005

• HP Envy 7640: HP Envy 7640 does not print colours, envelopes or labels

  My Hp Envy 7640 is only a little over one year old.  Last month, it stopped printing color. I tried to install two new cartridges HP... nothing helps, it does not color print and he always tells me that the ink level is low.  I am also unable to print envelopes and labels.  Even if I could print previously.  I can print a page of the internet or word or pages, but only in black ink.

  I use the wireless printer and my Mac OSZ10.11.2 El Capitan.

  I tried to clean the print head, printer re-aligh, changed the cartridges... I am at a loss of what to do next.

  Can someone help me please?

  Hello! Welcome to the community of HP @LDZ1

  I saw your post on the printing color ink is no longer and I wanted to drop in with my own suggestions. As it appears you have tried most of the steps in solving this problem, please visit the link below and try measures that have not been made. If the color still not print, contact HP to see on a replacement or to trade in the printer.

  HP printers - color or black ink prints do not

  Click on the thumb to below testify my help!
  Click on the "accept as Solution" if I'm you guide to a solution!

  Contact HP:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number appear

• HP Envy 15 "touch screen power LED appears, but the fans does not and the screen does not light

  Hello!

  I'm a student in computer engineering at the University of Waterloo 1A, and I run a very serious problem with my HP Envy 15 "TouchSmart laptop computer running Windows 8.1. It is a problem that just started today, and I'd rather have a first support here before going to see the technical support Office sometimes tomorrow. It has to do with the screen and the fans where the Power LED lights in white, just as when the laptop works properly.

  (I have warranty on the laptop when it was purchased last June, except that if I find that I need to get a replacement, I'll lose all my work, I did on that since I started my semester.) It's so silly of me not to have all my work saved on a backup, because I have an external hard drive. Problem is, I've had too many problems in getting myself organized, I'm not being open-minded as I should, and worse, I'm not a balance between life and work at home.)

  Before I had my MATH 117 conference (Calculus 1 Engineering), I was in a nearby lab where my laptop was open and turned, works correctly. I've had NetBeans IDE running since I wanted to work on the second part of my current assignment of CS 137 (principles of programming). Because it was almost time for my presentation, I closed the laptop by simply moving the screen down on the keyboard, where it goes into mode 'sleep'. (Whenever I flip to the top of the screen, the laptop is supposed to return, and the sliding screen of Windows 8.1 connection will appear.)

  When I took my seat for reading, I wanted to spend a little time to work on my programming assignment. However, after the reversal of the screen to the top, instead of having the login screen appears, I encountered the problem: the power supply light is showing a white light, but I don't hear the fans between the ventilation openings on the left side of the laptop and the screen does not light. I tried to take the power for several seconds and once button at least 10 seconds, except that the power light continues to display on a white light. The Commission of the Wi - Fi light is not displayed.

  Whatever it is, I don't want to take out the battery because I have that on my last laptop, and it's from there that I couldn't turn to the former, a new market. If I leave the Envy laptop battery, it will short-circuit the connections between the battery and the computer, and so several components will FRY. For now, what I do let the laptop is to empty the load on the battery. Then, once I noticed that the power light does not project a white light, or plug in the AC adapter and try turning the laptop on the power button.

  It will take a little while for the circuit drain the load on my battery but...

  Anyway, please would you be kind enough to help me with this problem? I would really appreciate if you can give me several recommendations. Thank you!

  Hello @GregPDesWHP,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how your laptop is not on, and I'd be happy to help you in this case!

  In order to restore the features of your computer once more, I recommend you follow the steps described in this document on the computer does not (Windows 8). If the problem persists after having exhausted all the steps in this document, I recommend you contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

  http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps!

  Concerning

• HP Envy 4500: URGENT - HP Envy 4500 does not print with only a black cartridge

  Hello

  My HP Envy 4500 will not be black and white print with just the black cartridge. I want to use the color cartridge, which is almost empty. Result: my pages get printed in a greenish color. I can't select the option "only use black cartridge" in the print option either (it is disabled). I tried to delete the printer and re - install again but it doesn't change anything. I use a Mac with os x 10.6.

  I need to print important documents quickly, so any quick help is more than welcome!

  Thank you

  Gunther

  Use single-cartridge use the HP ENVY 4500 series with only one cartridge.

  Mode single-cartridge begins when an ink cartridge is removed from the distribution of ink cartridges.

• HP Envy wifi does not

  Hello, I just got a new HP Envy. However, I was not able to maintain a wireless connection. Generally it will not connect to my wifi or connect only for a few minutes and then say 'limited' and then not at all connect. I did the full windows to the computer updates. I've updated the drivers for the wifi card. I have updated the firmware on my router. I also uninstalled norton. None of them have worked, still no connect or will connect and fall in a few minutes. My information system is the following:

  Product name: HP ENVY TS m6 Sleekbook

  Product number: EOK41UA #ABA

  [Personal information]

  BIOS (Setup): F/.05-05/28/2013 (0883100022305B 00000320100)

  Keyboard Review: 86.32

  Total memory: 8.00 GB

  Processor name: Intel (R) Core (TM) i5-4200U CPY @ 1.60 GHz

  My wifi router information is:

  Netgear WPN824N N150 model

  Channel is set to auto

  Mode: up to 150 MB per second

  Security: WPA2/PSK [AES]

  I have two ipads, two iphones, an xbox, a windows phone, two toshiba laptops and hp Pavilion DM3, which are able to connect and maintain free wifi without problem (not all connected to the certain time necessarily-, it is not a problem of overload). The network works fine, I just can't understand what is the problem with this HP Envy.

  Well, after I saw that the wifi worked in safe mode, I went into the startup applications and managed to turn them off and restart the computer to find out who was playing with the wifi. I have disabled startup motoralla bluetooth software and disabled secure boot. He is immediately connected to wifi and not him has not yet declined. Problem solved.

• HP Envy 4520: HP Envy 4520 does not print Word files double face on wifi, only on USB

  I posted a question earlier of not being able to print wireless from my Macbook Air on my new printer Envy 4520. I then gave a follow-up saying: I had solved.

  What I didn't know then, was that it would only print MS Word for Apple Mac unilateral files Wireless 2011, but if the USB cable was connected, it would be too two-sided printing. Also, I didn't know that my dose to get the printer working wireless also gave rise to no sweeping wireless.

  I just spent two hours with a HP technician on the phone and work remotely on my laptop. It solves the problem of scanning wireless, but not the two-sided with MS Word printing problem. We have established that I can print a PDF to preview or Adobe duplex wireless, though. So the problem seems to be with Word.

  My old dead canon printer replace this one, I had no problem to print documents duplex wireless.

  Any suggestions how to solve this problem?

  Microsoft Forum:

  "If you are able to print correctly in Word when connected with a cable, then Word works correctly." The wireless part has absolutely nothing to do with Word, Word has no features built in wireless. Wireless communications are between the operating system and the printer driver: the word is out of the picture at this point.

   

  The sad truth is that since HP has faced financial problems of a few years back, they have reduced the test driver, especially with the less popular operating systems like OS X and Linux. A lot of windows users who use less popular programs like Microsoft Publisher have also more difficulty with HP printers. "They just don't have enough in their R & D budget more to test each program in each operating system."

  What seems the most likely issue. It is a prlobem of dirver. Perhaps in a future version of the HP Mac driver, it will work. Do not hold my breath.