HP: Mouse frozen.

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• mouse frozen wireless

  After downloading Avast yesterday and running a scan, which found nothing, the wireless mouse froze in the middle of the screen.  It happened after a reboot.  I tried another USB port that has not fixed the problem.  I plugged a wired mouse and the cursor stays frozen.  I tried a few reboots, nothing helps.  I went to the Microsoft site, signed and attempted to get a fix, but when I found an object that looked like it was for XP, SP3, it wouldn't let me access the page.  So, I don't think the Microsoft site helped me again.  Can someone tell me how to operate with a frozen mouse and give me a solution for this?

  Hello

  Thanks for posting your query in the Microsoft Community Forums.

  According to the description of the problem, it seems that the mouse cursor frozen after installing Avast antivirus on the computer.

  -Have you checked the mouse on different computer?

  This problem could be due to Avast antivirus. I suggest you follow these methods and update us with the results.

  Method 1: I suggest you try to download and run the Fixit tool and check.

  Automatically, he diagnoses and fixes problems with the hardware. (USB) Keyboard and mouse are not detected by the Manager of devices or when they do not work.

  Hardware devices do not work or are not detected in Windows

  You can also check out the link and check.

  Troubleshoot a wireless mouse that does not correctly

  Method 2: Disable Avast antivirus and check.

  If disabling the Avast solves the problem, you may be contacting Avast Support and check.

  Warning: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

  Please post back with the State of the question, so that we can help you further.

• mouse frozen laptop computer

  I let my child play disney games for 5-10 minutes when I came back, she stopped everything and now the carpet of mouse or key thingy on the laptop no longer works is frozen help!

  Try a system restore to a Date before the problem began:

  Restore point:

  http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-system-restore/

  Do Safe Mode system restore, if it is impossible to do in Normal Mode.

  Try typing F8 at startup and in the list of Boot selections, select Mode safe using ARROW top to go there > and then press ENTER.

  Try a restore of the system once, to choose a Restore Point prior to your problem...

  Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

  http://www.windowsvistauserguide.com/system_restore.htm

  Read the above for a very good graph shows how backward more than 5 days in the System Restore Points by checking the correct box.

  See you soon.

  Mick Murphy - Microsoft partner

• keyboard and mouse frozen windows 7

  I have a laptop Gateway NV53 who is struggling back from standby/Hibernation mode, takes several times to disable n to get him back, but when it restarts I get a message ERROR 0211 keyboard and mouse, keyboard cursor n are frozen.  any suggestions?

  Have you used by mistake update of victory for drivers?

  If you visit gateway support and reinstall drivers for the chipset and all associated parameters of energy.

  There may be a Bios Update

• Windows 7 Ultimate on laptop mouse frozen

  I just installed (yesterday Wednesday 24 Feb) Windows 7 Ulimate

  Now the mouse has frozen in the middle of the screen, I can't move at all

  I have to use the power button to turn it off, but its not happy my l ' as that, but even when I stop, the mouse still does not move

  It worked fine with XP and Vista, then I upgraded to Windows 7 Home premium (trial version)

  So I got Windows 7 Ultimate, installed, no problem, got all of the updates (I think)

  I've not yet installed all the programs again, outside of Office 2007

  My laptop is a DELL inspiron 1720 dual core 2 GB ram and HD 320

  Can anyone help/advise please

  Maybe its something that is common on laptops with Windows 7

  I don't think so... I have a laptop with Windows 7 ;)

  Perhaps rather... DELL laptops, because it seems that this problem is mainly related to them.

  You can also try to get in touch with the Support technique Dell . Maybe they have already found a solution if the problem is related to their laptops.

• Cursor/mouse frozen in the Acer laptop

  Original title: FROZEN CURSOR/MOUSE

  I have windows 7 a acer lab top.my cursor/mouse froze please, what can I do?

  Hi Mary,

  1 have you ever done any recent hardware or exchange of software on your computer before the show?

  2 - is a built-in touchpad and external mouse?

  I suggest you follow the methods and mark the question below:

  Method 1:

   

  You need perform a clean boot to prevent any third party conflicting application from interfering with your computer.

  To put the computer in a clean boot State, you must follow the steps in the article mentioned below and check with the question.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
  http://support.Microsoft.com/kb/929135

  Note: You must follow step 7 of the article mentioned above to recover your computer to a Normal startup after you complete all the steps.

  Method 2:

  Mouse, touchpad and keyboard with Windows problems:

  http://Windows.Microsoft.com/is-is/Windows/help/Mouse-touchpad-and-keyboard-problems-in-Windows

   

   

  I hope this helps.

• laptop mouse frozen 1 day old

  I just brought a new Toshiba Satellite C850 having windows 7 touch pad mouse is frozen, mouse works with the plugin wheel have disabled and resarted with no luck Please HELP alitterate computer.

  Hello

  Since this is a new computer, you need to check with the seller and the support from Toshiba. As
  Toshiba OEM is responsible for the functioning Windows and hardware.

  Toshiba - Forums
  http://laptopforums.Toshiba.com/

  Toshiba - Contacts
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/navShell.jsp?CF=su_contact

  Toshiba - drivers - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Toshiba - Support
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• Pavilion p6010a - mouse frozen on startup

  Hello

  I just got a NEW HP Pavilion p6010a

  OS: Vista Home Basic

  2gig RAM

  The problem I have is after becomes locked for some time to turn off the PC and turn it on again the mouse, and even if I unplug the mouse and put it on another socket USB is still not recognized, there must be a few reboots before it will work again.

  It seems he has not the power of the mouse at all.

  The only other devices I plugged in via USB keyboard and a USB wireless adapter.

  I have no idea what I should do to fix this very frustrating problem. I did have the PC for a long time to come back to the factory settings wouldn't be a problem if this will solve the problem.

  I had downloaded the SP2 which I think may have the question, so I uninstalled SP2, but unfortunately this has not solved the problem.

  If anyone has a solution to this, I would be extremely grateful.

  Kind regards

  ERICO wrote:
  

  Have you spent onyour PC support page and followed troubleshooting information?

  Kind regards

  ERICO

  Thanks for the reply.

  The problem is now resolved. There was a problem with the Wireless USB adapter (extender) cable that was causing problems with the mouse, etc... I changed to a newer cable and have not had any problems since.

• mobile mouse frozen microsoft 1000 wireless

  My microsoft 1000 wireless mobile mouse has stopped working suddenly. Can I use the buttons and the scroll wheel, but I won't spend. Sometimes and for some reason, it works for short periods of time. I tried with the new drivers, new batteries and other computers, and it does make a difference.

  I have "made them too. I'll try again with new batteries that I bought today.

• Computer suddenly does not recognize the mouse.

  Mouse frozen earlier this evening. Tried to reboot the computer, but the mouse icon is stuck on the same position on the screen. I tried two other mice, USB connection or wireless all plugged into several USB ports. USB power lasers on mice, but there is no movement for the icon. Any help would be appreciated.

  Try a PS/2 mouse.

  Also, make sure that the other devices (except the mouse) on this port works fine or not?

  S.Chatterjee

• Crypt32 error recorded during gel system

  Windows XP home SP3 kept updated and regularly clean the operating system (with iolo sys mech) (Norton IS 2012 is updated and I regularly scan)

  Event ID: 8

  "Failed to retrieve auto update of third-party root sequence number in the list: with error: this network connection does not exist.

  This error continues on a regular basis, around 5 minutes outside. The main symptom seems to be a short freeze function that is mouse frozen and for example, watching a movie, the movie freezes.

  The error message and the above event ID is saved in the course of these gels although I can't seem to understand why a network connection problem has this effect with regard to the freezing.

  The movie player used when the gel is VLC, but these gels themselves at all times and not just during movies. I maybe only 3 open windows (a folder and 2 apps) when a freeze comes, they may last a minute or two and the system returns to full function after a frost.

  I will continue to try to understand what 32 crypt and if it is related to him freezes. I find it curious because I noticed only the gel in the last days and the frozen mouse was the first symptom notice, event viewer recorded the crypt 32 error every time. My short really good OS and I have problems on rare occasions and in general they have been easily corrected. I plan to replace the crypt 32. dll with a copy of a backup, I'm not sure of the effect this will however, if it does not solve the problem, it can make things worse.

  Any advice would be much appreciated

  Try to download and install the update for root certificates manually.  Go to the following site:

  "Members of the certificate program root Windows.
    <>http://support.Microsoft.com/kb/931125 >

  Jump down to the paragraph "Root Update Package (designed for Windows XP only)" and download the updated certificates root from the indicated link.  After downloading the file, double-click it to install it.  With certificates installed up-to-date, if all goes well, he don't keep trying to download all the minutes.

  HTH,
  JW

• Update of Firefox seems to be frozen. The mouse does not work on Firefox at all.

  I updated Firefox when it was asked to do. Now, when loading, the mouse doesn't on Firefox at all. I've seen suggestions to go in the Options or help, but frankly, it's impossible because the screen seems to be totally frozen. The only thing I can do is to open the Task Manager and close the program.

  I will note that once or twice, it seems to work very slowly. For example, I would like to click on something and about a minute or later, he would answer a little bit, but again, the mouse never seemed not at all working again.

  Do a clean reinstall and remove the Firefox program folder before reinstalling a new copy of Firefox.

  Download a new copy of Firefox and save the file to the desktop.

  • Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html

  Uninstall your current version of Firefox, if possible, the settings in the software security and cleaning of the Windows registry.

  • Do NOT remove the data personal when you uninstall your current version of Firefox, because all profile files will be deleted and you will also lose your personal data such as bookmarks and passwords from other versions of Firefox profiles.

  Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

  • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.
  • http://KB.mozillazine.org/Uninstalling_Firefox

  Your bookmarks and other profile data is stored in the Firefox profile folder and will not be affected by a uninstall and (re) install, but make sure that 'delete personal data' is NOT selected when you uninstall Firefox.

  If you keep problems also create a new profile.

  • http://KB.mozillazine.org/Profile_folder_-_Firefox
  • http://KB.mozillazine.org/Profile_backup
  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• After freaked out power, my mouse pointer is frozen on the top left of my screen. I disconnected all devices and it is still frozen

  After that my electricity freaked out when I try to restart the computer, the mouse pointer is frozen in the upper left corner of the screen. I rebooted several times and it is still stuck. I also unplugged all devices. Any suggestions?

  Boot safe mode and test.

  https://support.Apple.com/kb/PH21875?locale=en_US

• I have a frozen screen of Active recovery of white desk with a mouse. I think that the computer is frozen upward with a problem of recovery? Right?

  I have a frozen screen of Active recovery of white desk with a mouse.  I think that the computer is frozen upward with a problem of recovery? Right?

  How can I fix?

  Hello
  • What were the changes made before the problem occurred?

  You can try to restart the computer and check if it helps.

  If above does not help, you can read the following steps to disable the active desktop on the computer and check:

  a. to disable Active Desktop.
  b. right click on an area empty office, point to Active Desktop, and then click view as Web Page to clear the check box.
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/ie4_turnon_active_desktop.mspx?mfr=true

• Frozen mouse. I even tried to restart, still does not

  FROZEN MOUSE. HOW CAN I FIX THE PROBLEM. TRIED TO RESTART

  Hello

  1. What is the brand and model of the mouse?

  2. what exactly happens when you access the mouse?

  3. didn't it freezes everything working on any specific application?

  4. don't you make changes to the computer until the problem occurred?

  I suggest you try to download and run the Fixit tool from the link below.

  Hardware devices do not work or are not detected in Windows:
  http://support.Microsoft.com/GP/hardware_device_problems

  Reference: Troubleshoot a wireless mouse that does not correctly: http://support.microsoft.com/kb/321122

  Hope this information is useful.