HP OfficeJet J6450 goes Offline

A couple of months my OfficeJet J6450 started going offline a lot.

I have a Dell Windows 7 laptop, and my wife has a Mac.  It does the same thing for us two.

So I took the new Mac out of the picture, and he always does on my Windows 7 PC.

I can print to it, but to come back a few hours later and my print job is in the queue, but the queue is offline.

I have you unplug and plug the printer back in, and then everything works fine... For while.

When it says offline, I can still go to the web page of administration for it.

It's funny it says offline, but I can still reach it with the administration tool.

Also, I can still scan/copy/fax.

Don't just print.

I tried:

Uninstall the software completely and reinstall a couple of times.

Both the software supplied with the printer and that Windows finds.

Wireless and wired.

Booking the ip address on my router. (But this doesn't seem to be the problem for the administration tool and Scan connects to him, even when the print queue says offline).

HP Print and Scan Doctor 4.1

Turn in a clockwise direction in my chair 3 times, then hit printing.

Etc.

Someone at - it ideas?

Thank you

TrailMoose

Symptoms waiting for me as if it was the printer itself and not an individual computer or the wireless/wired access.

(1) I installed printing base HP Officejet and scan driver:

OJJ6400_Basic_13.exe

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-79315-1&cc=us&DLC=en&LC=en&OS=4063&product=3635399&sw_lang=

(2) then I upgraded the firmware:

OJJ6400_830AR_EN.exe

http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-65551-1

I think it's the update of the firmware that fixed it.

But who knows...

Tags: HP Printers

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