HP Photosmart C6180 - jam of transport

Similar Questions

• Photosmart 5520. Jam of transport

  I just bought this printer this week because by old man is dead.  It worked fine in the configuration process.  This morning, I got the airprint feature works and printed a photo from my iphone.  When the draw was made the printer makes a ratcheting noise effect and then I got an error message "jam of transport."  I turned off the printer and follow the instructions in the transport jam release.  When I turned on the printer back, first of all, I got a message indicating 'Abnormal termination' when off, he returned to «Transport jam»  I tried everything listed on this site.  I unplugged the printer, I plugged it in the wall, I removed the ink cartridges and reinstalled them.  The only thing I have not tried putting in new ink cartridges so there is always Setup cartridges in the printer.  At this point, I'm frustrated and want to through it out the window.

  This is the document that was used to fix the carriage jam? If you followed the document until the end of the procedure;  I would call into HP total care. If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  HP Technical Support call case form:

  https://h10025.www1.HP.com/ewfrf/wc/phoneInput?cc=us&DLC=en&LC=en&product=5061082

  Or, if all the steps have been completed, we could get a replacement from the store according to the third party provider return policies. I hope this helps.

• I have a HP Photosmart C5280 printer that has a jam of transport.

  The transport on this printer C5280 is blocked.  It seems to be very close to its place natural resing, but not altogether and do not manually move in both directions.  The machine also will turn off.  I unplugged the power to judge so that he can reset and nothing changes.  Any ideas?

  Hi jimdykstra,

  I see that you are having problems with your carriage of the printer.  I'll take a look at the document below.

  Jam of transport

  Let me know how it goes.

• HP Photosmart C6180 Magenta Ink not printing

  error message: no

  description of the problem: Magenta Ink not print not EXCEPT on the page that prints after aligning the print cartridge printing is performed. At the bottom of this page, the bars of yellow, Cyan and Magenta print perfectly, just like the mixture of the color shown in the colorful bird printed below the bars.

  Self Test Diagnostic Page is printed with bars No. Light Magenta or Magenta, under print quality model. State of ink and level for both shows like OK magenta and 100%

  Troubleshooting: I ran repeated cycles of head cleaning and aligning the print cartridge print without changing the output. The page that prints after cleaning has NO magenta bars or lines. Seems the page that prints after alignment. Via e-mail support, I was directed to perform a complete reset "semi" and "the NVM reset" - neither of these had no effect. Magenta inks have been replaced, but the problem persists.

  Exchange: the printer had not been used for several months.

  My printer started working. It had been disconnected and sitting for several months. I turned it to try the HP solutions (below) and found that it worked - I had nothing to do!  In any case, I hope this can help some of you with similar problems:

  Hello
  
  Thank you for contacting HP Total Care.
  
  I'm Vivian of HP Total care for all-in-One products, and this response is in what regards the problem with HP Photosmart C6180 all-in-One Printer.
  
  Of your mail, I understand you have a HP Photosmart C6180 all-in-One Printer. Currently, you have a problem in which the printer prints in magenta only on the alignment page and not even on the test page.
  
  I am aware of the importance of the issue and will give you the appropriate information. I need your cooperation and appreciate your efforts to resolve the issue.
  
  First of all I want to thank you for the link, I'll take that as a feedback and will forward it to the concerned Department. However it is not a known, issue because in this case, HP will take immediate action and make sure that defective cartridges do not reach the market.
  
  Please try the following troubleshooting steps. I assure you that those measures would solve the problem.
  
  I ask you to check if you have the same problem with the copy as function. If the printer copy very well magenta do not perform one of the steps given and please get back to us for further assistance. However if you encounter the same problem with the copy as well please continue with the provided steps.
  
  First step: clean the copper contacts.
  
  (1) take a lint cloth or a cotton ball, it wet with water.
  (2) clean the cartridge copper contacts.
  (3) you have the same type of copper on the printer also, contacts if you are able to reach their own contacts in copper on the printer also.
  (4) reinstall the cartridge in its housing.
  (5) when the printer is on, unplug the power cord from the printer.
  (6) press and hold the power button for about 30 seconds.
  (7) re plug the power cord into the printer and the printer.
  
  If the problem persists, proceed to the next step.
  
  Step 2: Perform a drain of power on the printer.
  
  (1) remove the power cord from the product
  (2) press and hold the power button for about a minute (while the power cord is not connected to the printer).
  (3) release the button.
  (4) connect the power cord to the product
  (5) use the button to turn the product on.
  
  Connect the printer to the computer and check; If the problem persists, proceed to the next step.
  
  Step 3: Reset the printer to the factory settings.
  
  (1) use the button to turn the product on.
  (2) remove the power cord from the product
  (3) press and hold the # and 6 buttons.
  (4) while now buttons, plug the power cord to the product
  (5) to continue to press the buttons for about 30 seconds.
  (6) use the button to turn the product on.
  (7) if these steps do not resolve the problem, it will be a hardware problem with the printer in this case I suggest you take the printer to the nearest authorized Service Provider for the service.
  
  Please follow these steps and get back to us with the results, if you need more help, please reply to this message and we will be happy to help you further.
  
  We look forward to hear from you.
  
  For more information on keep your HP and Compaq products up and running, please visit our Web site at:
  
  http://www.HP.com/go/TotalCare

  ALSO:

  If the printer performs the color copy and you get magenta on the copy, it is obvious that the printer works fine, it's a software problem. I ask you to try the following steps, depending on your convenience and get back to us with the results.
  
  First step: reset the printing system
  
  To use the reset printing system feature, follow these steps:
  
  1. in the Finder, choose utilities from the menu reach.
  2. open the printer setup utility.
  3. in the printer setup utility menu, choose Reset Printing System.
  4. click on reset.
  
  Second step: check/repair disk permissions
  
  Click on Go tab in the top menu bar.
  Select the utilities tab.
  Click disk utility.
  Once disk utility appears, select the drive and click the check permissions.
  
  This can take a long time to complete as the Mac will try to check all permissions to the hard drive.
  Now click on the tab authorization to repair disc.
  
  This can take a long time to complete as the Mac will try to repair all permissions to the hard drive.
  Once Permission to disk check is complete, restart the Mac
  
  Step 3: Add the printer again
  
  1. click the Apple on the top of the left hand button.
  2. click on Preferences system, window system preferences will open.
  3. click on the printers and faxes icon.
  4. click on add the symbol on the bottom of the left hand.
  5. you see your printer in the list, select it and click Add on the right side.
  
  Please, do the following and get home with the results, for further assistance please get back to us, we will be happy to help you.
  For more information on keep your HP and Compaq products up and running, please visit our Web site
  to:
  http://www.HP.com/go/TotalCare

• HP Photosmart C6180 with abnormal shutdown Message

  My HP Photosmart C6180 began to make a loop of continuous restart with error of abnormal termination. I've now tried # and 6 at startup to do a reset, but that only solves the problem for about 30 minutes.

  I read on other forums on the internet that this is due to faulty capacitor anyone else managed to solve this problem?

  I notice seven other users seem to have this problem on the forum.

  TTL79 wrote:
  

  I have the same problem. Is it possible to fix once and for all?

  Hi, yes I managed to fix my printer and it is working normally again! However, it is a bit complex - I had to remove the circuit board and replace the capacitors. I put the instructions on this site below as a method step by step for fixing.

  http://www.roshgaind.com/?p=200

  You will need to have a soldering iron, torx screwdriver and buy new capacitors. The whole process takes about 1 to 2 hours, I had limited experience with soldering, but I am familiar with disassemble computers.

  Attempt at your own risk - soldering irons are very hot and can cause injury if not done properly this can permanently damage your printer If in doubt ask a service center to fix your printer or buy a new one.

• Jam of transport

  I received a fax and then I had a paper jam. After that, I had a carriage jam. It is stuck to the right. I need my problem fixed soon. Thank you!

  Hi again!

  Here are some Troubleshooting paper jam for your printer, and here are the transport jam solutions.

  If your most recent error message involves a carriage jam, I suggest starting with the jam of transport document. Let me know if this helps you solve the problem.

  Thank you for contacting HP,

• HP Photosmart C6180: hp photosmart c 6180 turns off when it is connected to the network and blinks green photo

  When my Photosmart C6180 is related to two wireless and ethernet network after any number of hours it stops itself down and the green light on the front panel by the icon of camera flashes.  You will then have to push the power button to turn back.  Not very practical for a network printer. Router is a Linksys WRT 1900 ACS.

  Hi wjabdella,

  Thank you for your answer!

  In the post I provided on the hard reset, he mentioned: sometimes, when plugged into a surge protector or battery backup, the quantity of electricity is not received by the printer.  Power problems can cause printing problems.  It is particularly important to be plugged directly into a wall outlet with wireless connectivity problems, "sleep mode" and other power problems.

  So by unplugging the power and waiting, it resets the printer almost to its original state without making a complete factory reset and lose any other information.

  Don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  I hope that answers your question!

• If I only print in black why my HP Photosmart C6180 uses up color cartirges? Are expensive!

  If I only print in black why my HP Photosmart C6180 uses up color cartirges? Are expensive!

  Hello

  All printers do the same thing that even many printers have an option to print in black INK ONLY. The reason: during the process of global warming, printers need to use all inks to check and maintain their print heads... Some people say, we turn on the printer / OFF it will use more ink, I can't confirm that but understandable.

  Kind regards.

• PhotoSmart C6180: page c6100 is broken

  I am trying to download a driver for my printer C6180, but all roads lead to this page:

  http://support.HP.com/us-en/product/HP-Photosmart-C6100-all-in-one-printer-series/1153695/model/1153...

  This page is empty.  Is there another page?

  Hi @eTTguy,

  Welcome to the HP Support forums.

  I understand that you try to download the drivers for a HP Photosmart C6180 all-in-One Printer for Windows 10 but cannot because the tracking link opens a blank page. I want to help you with that.

  I am currently on a Windows 7 PC using Internet Explorer and Google Chrome, and the link you posted took me to the support home page for the HP Photosmart C6180 where you would still need to click on "Software & drivers" and the blue "go" button under "Option 2" to get the drivers HP Photosmart C6180.

  If you follow this link, so that it brings you directly to the page software and drivers with a red download button click on start download - drivers and software HP Photosmart full feature.

  This link should work. If she opens another blank page, try a different web browser. Web browsers Act sometimes differently with different websites.

  Please let me know if that solves the problem, or if you need assistance.

  In fact, if it helps you to find a solution, please click on the 'accept as Solution' and the 'thumbs up' buttons down below in this message.

  Thank you!

• Photosmart C610: Black Photosmart C6180 print does not correctly

  My HP Photosmart C6180 is not print black properly. I just made impression after he hada problem with ink xs18a0106. When I ran self test 2 times the black came out faded and veiny however the colors came out fine. Any ideas on how to solve this problem that I need to use black ink and color ink

  Here are a few guides I found on printing photos:

  1. If you are on a Mac: HP printers - print Photos (OS X)
  2. If you are running a Windows operating system: HP printers - print Photos (Windows)
  3. User Manual: user manual

• Power problem: Photosmart C6180

  My printer Photosmart C6180 continually lights stays on for about 30 seconds and then seems to lose power.

  I tried the troubleshooting steps already using different points of sale and unplug power for a period of time, but nothing has solved this problem.

  Someone know if it sounds like a problem with the printer or is there something wrong with the power supply?

  The printer was working fine a few days ago, nothing happened that may have caused damage that I know.

  Thanks for any help you can offer!

  Sorry, I should have searched the forum more carefully before posting, I found the solution to my problem.

• PriI impossible cannot print in color on my HP Photosmart C6180 all-in-One Printer.

  I can't print in color on my HP Photosmart C6180 all-in-One Printer.  I was not able to find the color preferences in the printer dialog box.  Any help?

  Try to uninstall and reinstall the software and drivers and see if it works for you.

• Photosmart C6180 - unable to delete the document in the print queue

  My Photosmart C6180 shows a document in the queue which can not be removed causing the error message and unable to print documents from my laptop.

  Hi Thomastwhilaker,

  I'd love to help you remove the paper that is stuck in your queue and get you print again.

  First post please returns with the answers to these questions.

  1. Is the printer connected wirelessly or with a USB cable?
  2. The printer is connected directly to a wall outlet or a surge protector? (It is preferable to connect directly on the wall)
  3. You have all other printers HP installed on this computer? If so, do you still have the printers?
  4. Is this a HP laptop or another brand?
  5. What operating system do you have? Mac or Windows?

  At this point because you said your 'portable' I imagine you have Windows. If you have not already tried the HP print and Scan doctor, please do and let me know the results. You will see a key, a yellow exclamation point, a red X, or a checkbox then each point tested. If you have a Mac, skip the following steps and let me know.

  

  Click here to download and run the utility > HP print and Scan Doctor

  If the problem persists, I suspect that if restart us the spooler, remove the driver and re - add the printer that we may be able to correct the problem. Follow the instructions below to perform these tasks.

  Restart the print spooler

  Hold down the Windows Logo key () on the keyboard and the 'R' to open the Run dialog box

  • Type services.msc and press enter
  • Locate the print spooler and double-click it to open the spooler properties
  • Make sure you that Startup type is set to automatic, if not please click the menu down and select automatic
  • Under Service status, please stop the server, wait a moment, and then click Start

  Remove the printer from the server to the printer properties

  1. open the folder "devices and printers".

  2. choose "print server properties.

  • Win XP - with no printer selected, click 'File' then 'server properties '.
  • Windows Vista - with no printer selected, press 'Alt' and then click 'file' then 'server properties '.
  • Windows 7/8 and 8.1 - Select any printer in the "Devices and printers" folder and click on "Print server properties" above.

  3. click on the "Drivers" tab at the top of the window "properties of the print server.

  4. choose the printer that you want to uninstall, and then click 'remove '.

  5. choose "Remove driver only.

  6. the next screen will give a warning, letting you know that the removal of the driver package will remove it from the system. Click 'Yes' to say are you sure you want to do.

  If you get an error "in use", restart the computer and the printer, and then follow the steps again.

  Re-add a printer

  Open start > all programs > HP folder > folder printer > HP Setup and the software if you do not see the program installation and software, but you see the printer icon, double-click the printer icon to start the installation and the software.

  Please let me know if this does not resolve the problem, or if you need additional help, I'm happy to help you.

• HP ENVY 4500: Jam of transport

  Hello

  My Hp envy 4500 printer keeps 'jam of transport. " There is no visible sign when I opened the cover, and I don't know what to do. I really need to fix to print my homework of girls today.

  Thank you

  Hi @DeanPhillips,

  Welcome to the Forums of HP Support!

  I understand that you are unable to get rid of the 'jam transport' message on your HP ENVY 4500 printer. I will definitely do my best to help you.

  I would like to try the steps in this guide, a Message appears 'transport Jam' HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage e-all-in-one 3540 Printer series.

  This document will help you determine if there is an obstruction causing the carriage jam message, or if there is a mechanical failure in the printer.

  • If these steps solved the problem and the page print test, you can stop troubleshooting.

• Jam of transport on C7180 all-in-One

  I had an all-in-one operation until I tried to remove a paper jam.  After removing most of the paper to the back by following the instructions, I noticed a few pieces under one of the rolls and had to use a pair of tweezers to remove from the front. I am stil a message 'clear jam of transport' and the printer does not stop correctly. Before that, the only snafu was that the printer would not always print "fast draft" of some Web sites.

  So far, I tried to disonnecting the printer and insepecting of the front and back. I can't see scraps of paper inside. Any ideas on something else I could try?

  Denny

  Success!

  To this document, has been the key. On one of the steps, I saw the carriage freely return movement to the left and then dock on the right. I moved and then gently it leaves and voila a piece quickly to the top of the paper became visible. I would have NEVER been able to find it without moving its position anchored to the right carriage return.

  http://support.HP.com/us-en/document/c00042632