I am owner of a photosmart b9180, red head stepchild of it's hp

Each article in the mag of each pc has always said 'buy the best printer, you can, you will save money long term supplies. "

I bet they never possessed the b9180, lol. I paid $695 for the printer.

To fill it with ink, it's 8 cartridges to $38.95 each, about $320. for the ink.

I am the owner of a large scale, and when the cartridges tell the printer it is empty & it stops printing, I always weigh the cartridges "empty."

There is still a difference of 10-15 grams of these empty cartridges, does not make sense.

Last week I get an error message - can not print, replace print heads 1.

So I call hp, buy the new printhead, install it & guess what?
I get a message that 2 other heads need to be replaced.

So I call hp & order the remaining 3 print heads, b/c I don't want to install the 2 that were defective and then send a message to

replace the fourth & final.

So I install the other 3 print heads, the printer goes by it's half hour wake-up routine, alignments, calibrations etc.

Now, when the problem started last week I had all the cartridges installed new ink, but could be sent print head cleanings, deep print head cleaning, alignments & calibrations on the old printheads do when I installed the first new Printhead and then do it again when I installed the 3 other new faces almost all of the cartridges were empty.

So I get another set of new hp cartridges, put em, and then I get a message that my gray cartridge, which is 5 minutes old is 'missing, damaged or empty. I want to kill myself.

Now technical support told me that these print heads are designed for the last 18 months. Are you serious?
I bet that little tid bit was not in their advertising and marketing brochures. Let me see--spend $600-700 for the printer,

spend $ 320 whenever you need new ink and after only 18 months, replace the printheads for $240.

What can I do? Someone already told to use it as a boat anchor, so propose something else.

I have also the 8550 wide format & b209 photosmart all-in-one. I bought these 2 printers 8 months ago b/c I'm tired of

What cost to fill the b9180. The ink for the other 2 printers is reasonable, they both take the same cartridge, so it is for me a little flexability.

Technical support told me that they sell me their new 7500 full-size all-in-one for $166, to compensate for the b9180.

I said Hey guys, your website, there for $179. where is the deal? And I told them that I recently bought the 8550 & b209 b/c right hp did not have a large format all-in-one. They want to sell me a full-size all-in-one. Nice, but then what do I do with the 8550 & b209? Everything I want technical support is to make labour 9180 but they tell me it's printer failure.

Failure of the printer? A printer for $650 with a value of $240 of new faces for printing and $ 320 of new ink and the failure of the printer.

My heart is ready to fail.

Can someone help me please.

BTW, I have also 2 13 year old office jet 722 c and NEVER had a problem with them. Only hp has not written drivers for windows 7 so I can only use them with my windows xp system.

razzamatazzboca wrote:

[snip] BTW, I have also 2 13 year old office jet 722 c and NEVER had a problem with them. Only hp has not written drivers for windows 7 so I can only use them with my windows xp system.

There are Windows 7 drivers for the printer Deskjet 722C (720 series), they were written by HP and are delivered through Windows Update.  If you have the Deskjet 722 connected to your XP machine you could share and then follow these steps: on the Windows 7 machine go devices and printers folder, add a printer, a local printer, create a Port, Local Port, \\Computername\Printername (use the name of the actual share of the computer and the printer), OK, and then click Windows Update and select HP for the manufacturer and HP Deskjet 720C.

If you have a 64 bit version of Windows 7, you need to apply the patch here.

Tags: HP Printers

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