K5400 printhead replacement

Similar Questions

• HP Z3200 incomplete printhead replacement - restart

  Hello

  Recently, I replaced all the inks on this machine which had served market for the past 4 years.  The inks have all expired and were out of warranty, so they were replaced by new inks.  Yet, I couldn't run GMG ColorProof calibration so I replaced now all print heads.  Managed to get 5 of 6 print heads, out of stock on the chromatic red until the end of the year and always get the message "Incomplete print head replacement" that lists all the printheads as needing to be replaced.  I never had this message with the old print heads, but now, when I pass the old ones back in I get this message.  I tried to replace the printheads several times.  The message always, that the print heads need to be replaced.   I hope that the problem will be solved when the last print head is installed, but that will have to wait until the new year.  Any suggestions would be really appreciated, thanks.

  That was it, the sensor window was loose.  This made it impossible to complete the installation of the print head.  Now, running through the installation program, lcd says 22 minutes.  Working finally discovered why didn't fit the last print head, was the Red print head 70, was supposed to be 73! Heck! Using the old expired for the moment thank you all for your help.

• All OfficeJet 6500 E709a printhead replacement

  I can jump the electrical contacts cleaning while changing a printhead on an Officejet 6500 E709a? Following the instructions from HP to change.  Step 6 of the instructions States, "clean the electric contacts. The replacement print head set comes with wipes moist meadow. "No wipes were in the padded envelope; thought they might be in the real seal containing the replacement print head set. Laughing out loud

  Is there another way I can clean them up?

  Thanks for reading this. I solved the problem successfully. I used alchol friction on a cloth for glasses. Successfully completed the replacement.

  Hi bkrueger3

  Glad to hear that it works well for you.

  For anyone reading who wants to buy a replacement print head, see the link below for the HP part store

  http://welcome.HP.com/country/us/en/wwhowtobuy.html

  Ciara

• HP Officejet K5400 printhead must be cleaned

  I have the K5400 where I work.  I discovered that (because of the lines of horizontal white streaks on my copies), the print head needs to be cleaned.

  I can't - in the manual I - understand how to get the printhead of the printer.

  Could you help me please?

  Thank you

  Virginia Browning

  The video in this link should help: http://support.hp.com/us-en/document/c00844061

  I hope this helps.

  I work for HP but my messages and responses are mine.

  Have a great day!

  Michael.

  If you like this post, click on Bravo.

• Can't find printhead replacement for HP Photosmart 7510 C311a

  Printer suddenly stopped printing.  Until my only option was to replace the print head has crossed all diagnoses.  I have problems to find how/where to order.  Troubleshooting referred me to the CN643A part but when I click on that it shows a drop-down list of the machines of the part is compatible with and my machine is not listed.

  Are which country you located?  Here, the document suggests the CN642A as appropriate for the Photosmart 7510 C311a print head (at least for me, to the United States).

  Is your printer still under warranty? You can check with the tool of warranty HP here.

  Before ordering a replacement print head I suggest you soak the printhead as described in the document here, it can solve the problem.

• Office jet pro 8610: printhead issue when idle for a long time

  I live half the year in Florida and the other half in North Carolina. I have the same printer model in both places. On the advice of technical support from HP, I remove the ink cartridges and put them in a bag before I left for the season. I just returned to my house from the North and had a problem with the printer/ink. It was resolved by HP by sending me a new print head, because this printer is still under warranty. But the next time it won't. I try to learn if there is a better way to deal with the issue of a printer sitting inactive for six months. Must I also drop and the bag to the top of the print head? Should I just take the cartridges back with me, so they will be used frequently? Is there a reason to think about letting the printhead to sit empty for months would cause a problem? ANY advice would be welcome, because I've always had problems upon returning to a unused printer. TIA!

  Hey @sls2,

  I see that you are worried about having your printhead replaced on your e-all-in-one Officejet 8610 printers if they have any questions after you have not used for several months. I can answer for you.

  First of all, if the printer is no longer under warranty, they print head would not be replaced. It is a replaceable part, however you must buy the HP printhead if cartridges does not solve your problems. Here are some things that can be done:

  Let the printers power when they are not in use. If printers are turned on, the printers can do the maintenance to keep the cartridges and ink system to dry more quickly. This can save your print heads. Of course, this does not work if there is no power when you are away.

  Buy an extended warranty for printers. You can contact the HP Support by clicking here and filling out the form below and they can provide you with options of extended warranties and treat everything immediately. Please note that they will need serial number of the printer to record it all for you. You can also buy a warranty by visiting HP Shopping. When you follow this path, you will need to call the number included in the package of warranty and they will need serial number of the printer.  Whatever it is, the printer should work when you buy the warranty.

  Buy a HP Laserjet Printer. LaserJet printers use toner, which is a dry power rather than the wet ink. These printers may be left in storage for years, opened again and can always print. This would put an end to any concerns about the cartridges or the print heads. The disadvantages of these printers is that, unless you use a single black printer, the cost per page is superior for printing from the Officejet 8610. This path would make printing very expensive photographs, so this is something to be aware of the fi.

  Buy a printer with a system of two-ink cartridge. HP printers with two ink cartridge systems have print heads integrated cartridges instead of the printer. This means that if the cartridge doesn't work over the cartridge can be replaced instead.

  The downside of this is that your average cost per page to print would increase. You can compensate for this by subscribing to the printer for instant ink program and cancel your subscription until you change your location. You can learn more about the program by clicking on this link.

  Please let me know if that answers your question, or if it solves your problems. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Photosmart C6380: Blue do not work on on my C6380 photopapers after Win10

  Prints OK on plain paper, but on blue photo paper does not work well.  UNO
  

  Hi @unoe,

  This looks like a confusion. I'm trying to help you determine if there is a hardware problem or software.

  The paper color or black ink not print recommends replacement of low or empty ink cartridges. Photo black ink must have enough ink to print photos.  The main black cartridge (right) is not used when printing the photos. If the photo black is low, please replace it.

  In addition, it is difficult for me to say if printing on plain paper printed correctly, because I do not see the original photo. I see that the photo printed on photo paper is washed out and cannot print in black. The photo printed on ordinary paper looks like print well. Is this correct?

  Compare the example of a report for printing quality of step 5: clean the printhead with your printed copy.

  What were the results?

  If printing has no default and is printing the photo black cartridge, continue with the steps that I have provided to fix the printer driver on the computer.

  If this printing of the defects, the cartridge is empty, defective or the print head is clogged. Clean the printhead manually, as called for in the document

  If you have a faulty cartridge or print head, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then check the information of limited warranty for your supplies.

  Printhead replacement games are available from HP customer or authorized service providers assistance.
  ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

  If you have completed all the above steps and your product still has a problem, service the product.

  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply with the results.

• copy does not not in mode normal c309a

  have c309a photosmart premium. Suddenly won't print anything when I copy in "normal" mode. paper runs through printing process, nothing on the paper. placing my hand on the glass, copy of start and it prints my hand in the normal mode, but does not print the other printed in normal mode.

  prints the pages when I switch to 'best' mode and printing to go for. Why does it print other printed pages in "normal" mode?

  May be that the black ink is out? Try the "report of ink level" or view the ink on the screen. If the black is out, replace the black cartridge.
  You probably still have color inks, which is why a copy of the works of the hand.
  In best mode copy, when black is out, it's probably the mixture of color inks to get harsh colors, so it's still working.
  In normal mode, only black ink is used for printing black text, if the black ink is out or do not print, you would get this behavior.
  However, if the ink level is ok, then it must be the print head is clogged or does not, you can try the print head 'clean' in the Tools menu, if the problem persists, the needs of the printhead replaced.

• the Photosmart b110 series printer: Ox19a0020 error code

  My printer has error code ox19a0020 I looked for alternatives to the HP site and I cleaned the printhead manually according to instructions and pulled the plug and replace etc etc and yet it still has the same error message. Help

  Hi @nannie07

  Thanks for getting back to me.

  I agree, you probably need a new printhead.

  Printhead replacement games are available from HP customer or authorized service providers assistance.

  Contact HP for service in all countries except Asia-Pacific.

  If you have completed all the above steps and your product still has a problem, the printer service
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Cost of repair out-of-warranty printers may apply.

  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

• HP photosmart b010a: every time of other colors

  printer prints well when I do a color copy of scan (e.g.) scaning photo) but when I try to print from pc photo is amazing... .with lines or missing colors or a different color than a color.

  I did a lot of head cleaning before I understand that the nozzles are ok because on scan-copy of color photos are normally.

  This printer is not slot that can read usb or card

  I did uninstall and install the software again.

  Printer interacts with pc, Solution Center hp even works, I can do all the stuff like cleaning the heads, the diagnostic page or test page; sure, they'll show me that this printer prints all colors CMYK.

  WHAT CAN I DO?

  Hi @babisd,

  Thank you for joining the Forums of HP Support!

  I noticed that you are unable to print photos on your HP Photosmart all-in-One Printer - B010a. I'd be happy to help you and don't forget to come back to this thread and check "Accept as Solution", if I have successfully helped solve you the problem. If you want to say 'Thank you' to my effort to help, click on the "thumbs up" to give me a Kudos.

  First of all, I want to clarify what features are on your printer.

  NOTE: Scanning will not help you determine if there is a print quality issue.

  Here is a brief description of printing, copying and scanning.

  • Printing: Is when you send a print from a computer or other device to be print on the paper.
  • Copy:, that's when you make a physical copy of a printed page.
  • Scanning:, that's when you make a digital copy of a printed page.

  Looks like you have a print quality problems. Follow the steps in this guide:

  • E-all-in-one printers HP Photosmart (B010a and B010b) - solving print quality problems

  You will notice that the document recommends that you print a report of quality printer and check the report for defects.

  • All segments are missing in your report?

  

  If the report is printed with defects, you may clean or replace the print head.

  If you have a faulty cartridge or print head, it might be under warranty. To check the warranty on your ink supplies, go to hp.com/go/learnaboutsupplies, select your country/region, and then review the information of limited warranty for your supplies.

  If the printer is out of warranty, you would try a manual print head cleaning. Please use at your own discretion.

  • Manually clean the print head on the HP Officejet 6500 printer

  NOTE: printhead replacement games are available to support HP customer or authorized service providers.
  ATTENTION: Wait until you have a new available print head Assembly before you remove the ink cartridges. Do not leave the ink cartridges out of the printer longer than 30 minutes. Can result in damage to the printer and ink cartridges.

  If the report printed without defects, there is probably a problem with the driver of printing or the application.

  Please download and run the print and Scan of the doctor, it will be probably diagnose and fix the problem you are experiencing.

  • What were the results when you ran the printing and scanning doctor (she print or scan, error messages)?
  • Try to make a copy of a photo on the printer.
  • You print the photo of what application? Try another application, like Windows Photo Viewer, etc.
  • Try to print a different photo.
  • Try to print a document in color.
  • What were the results?

  If you have completed all the above steps and your product still has a problem, service the product.
  Contact HP for service in all countries except Asia-Pacific.
  First, check your product warranty to check your warranty printer status and then go to contact HP support to find an authorized dealer or to schedule a repair.
  Check the warranty status: http://h20564.www2.hp.com/hpsc/wc/public/home
  Cost of repair out-of-warranty printers may apply.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: http://support.hp.com/us-en/contact-hp
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the result of your troubleshooting. I can't wait to hear strings attached good luck!

• HP Photosmart Premium C410a: printer not printing black

  Printer prints is not black.  Cleaning print head.  New cartridges, printhead replaced, will be always not print black.

  Try these videos Youtube here.

  https://www.YouTube.com/results?search_query=Photosmart+premium+C410a+print+head

  Find out more if necessary.  If no joy, your printer is toast.

• C310 HP All in One: black cartridge won't print; Alignment failed

  Printer works perfectly, as usual.  Rec'd notice to update the drivers of HP software; has done, and suddenly black ink does not print at all.  Done all the troubleshooting steps: test page printed. print the Diagnostics page.  Align the print cartridges.  Cleaned print heads.  Although the cartridge has shown the more partial estimated ink level, replaced by the new HP black ink cartridge.  Still not printing black ink.

  Print uninstalled and reinstalled the software.  Tried everything above.  Has released a new cartridge and replaced with previous.  Also been clarified vents on both cartridges.  It is not that black ink is smudged on striated, it's as if there is no cartridge at all.  I also checked to make sure that the printer is not set to print grayscale.  It is located in the color and Normal.  Changed for the better, still nothing.

  HP Print and Scan Doctor initially show all correct.  The device status is now red X: Make sure cartridges and printheads are correct or your printer.  All are genuine HP cartridges.  Now I get a message on the printer alignment failed.  Is it possible that this is related to the update printer drivers?  I have never had a printer HP fail before.  Have at least six of them.  I do not use the printer a lot it should be worn.  In addition, it printed fine until what I've updated the drivers.

  Advice on what to try next? Thank you.

  Hello

  The only troubleshooting steps to run is clean print head.

  Make sure that you perform print head cleaning for at least 3 times.

  If the problem persists, then the print head must be replaced.

  You need to call HP Technical Support to get help to get the printhead replaced.

  If you are in the United States, the toll free # is 1-800-474-6836.

  If you're not in the United States, and then connect to www.hp.com , bottom left it is an icon of the world map, click it and then select the region that you belong to, which would then provide the support options for you for this region.

• HP Photosmart B210e scan, but not print...

  My HP Photosmart Plus B210 printer suddenly started to give me the following errors every time at startup:

  (I use a 32 bit Windows Vista OS on my Dell Inspiron 1525 laptop and am printing via a Belkin wireless router).

  1. abnormal termination error
  (No matter if I turned off before using the power button or had to pull the plug because it froze).

  2. "new alert of ink print head: used cartridges cannot complete print head start." Install the new cartridge or press OK to continue with those used. »
  It was new HP brand cartridges when I installed them if certain colors are now low.

  He then goes to "prepare the printer" screen with a countdown, then the normal menu comes up.

  Once I hit 'ok' for all errors and the normal menu screen is in place, it will not be printed. If I try to print reports of test directly from the printer, it just says: «Now printing...» "but nothing ever happens, no noise rattling or whirring, nothing. I hit Cancel and it gets stuck right on the printer "cancelling...". "screen. It clicks and snoring, makes two audio tones as it is made, but the menu never returns to the top and I have to unplug it to reset.

  When I try to print from my computer, I get the error screen "Printer failure" on my computer.

  When I send a document to the printer, I get "Out of printer 0x610000f6" on the screen of the printer.

  I took out the cartridges, unplugged the printer, waited 60 seconds, plugged back in and reinsert the cartridges. (When I open take the cartridges in the printer, the mechanism does not slip more automatically, I have to place above. When I open it to reintegrate, he slips on automatically.) Then I get the "new print head ink alert error' etc.

  I ran print HP and the Scan doctor and he says that everything works correctly, but when it's done and I'm trying to make the test print, I get the error screen "Printer failure" on my computer.
  When I run the HP Hardware Diagnostics utility I get a green check mark next to connectivity, but the device status is "Unknown error (06)." (Unplug power cord and restart the printer and hit then try again Gets the same result.)

  I've uninstalled and reinstalled the drivers, but whenever I go through the installation of the printer it says 'cannot find the printer. "

  I updated my firmware to the Belkin router and tried to disable the firewall on my computer, the scanner works perfectly, so the printer must be connected to the network correctly.

  What does this all mean and how to fix it?

  Hi kalipriestess,

  It is possible that the printhead replacement would solve your problems, but there is a chance that there will be as well. I suggest that you follow it off coverage below options. To buy phone Support or Exchange/repair material plan, call 1-866-234-1377 (choose option #2).

  HP out of warranty of the Support Options for HP select consumer printers *.

• C410: ink print black not not 564xl

  I changed my Black Ink Cartiage in Hp My All in one printer and Fax C410

  Now he wants to print anything in black, I even tried different cartiage always do not print

  someone at - there a solution to this, I have tried other options I found online, control of aeration on cartiage, clean the print head. etc.

  I would like to appreciite ant help reslove this issue

  Hi @emcmri2,

  Thanks for the reply.

  There is no guarantee but points to the print head problem, that's why I recommended that you try a manual print head cleaning.

  Printhead replacement games are available from HP customer or authorized service providers assistance.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on options contact HP - click Get phone number
  File number and phone number are displayed.

  Hope that answers your question. Thank you for posting!

• Paper comes out clean

  Everything seems to work properly, click on print, pop ups go, click on all of the right buttons, printer makes all the usual noises, head moves from one side to the other as its printing, but paper comes out clean as a whistle. No matter if printing DL files or the web. DL had updated, drivers and software, without help. no change.

  I skip the part 'the printhead replacement' and just soak the printhead as described in the page here.  (I noticed the link redirects to the page evil of IE9, I'll just copy and paste the information below).

  I would try the following: get a pan and put 1/2 "of very hot (not boiling) water in the bottom.  Then, remove all ink cartridges, then remove the print head Assembly.  Gently put the printhead nozzles down in water and soak for five minutes [not five hours, not for the night...].  Remove the printhead from the water and carefully dry the electrical contacts.  Put the print head in the printer and then reinstall the ink cartridges.  Instructions to remove the print head can be found in step 2, items 1-5 of this link. After the reinstallation of the print head and of the cartrdiges, you may need to run up to three cycles of cleaning of the façade or the Toolbox to restore the functioning.

  Note: the above applies to printers with individual ink cartridges and print heads separated removable.  Printers of the example are:

  • " Series of printer HP Officejet 6000 - E609
  • " HP Officejet 7000 Wide Format Printer Series - E809
  • " HP Officejet 6500 all-in-One series - E709
  • " Printer HP Photosmart B8500
  • " Printer HP Photosmart D5400
  • " Printer HP Photosmart D7500
  • " HP Photosmart more all-in-One - B209a
  • " HP Photosmart Premium all-in-One Printer - C309g