laptop blue screening guard

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• Error KeyCrypt64.sys with Comcast constant blue screen guard all modes in Windows 7

  I am quite experienced with computers and have worked as a technicial since Windows 3.1. I can usually understand something with enough research, but I'm here stummped. It is useful that I took out most of the work of tech and went into programming full-time about 6 years ago.

  In any case, I tried to first Windows 8 Windows 7 upgrade. I used the downloaded installer. It seems to be okay, but I'm excited and made the rookie mistake trying to update too much my apps before the next redΘmarrage - even if they had not, to my recollection, asked to reset. Now, all I get is a blue screen showing INTERRUPT_EXCEPTION_NOT_HANDLED. I finally found the way to get into safe mode, and it does the same thing. Here are the relevant details:

  • Windows 8 Pro x 64
  • in place upgrade to Windows 7 Home Premium x 64
  • Laptop HP dv6 - 2173cl
  • 4 GB of RAM, about 500 GB disk with about 90 GB free space remaining

  Here's what I stupidly installed without rebooting:

  • Comcast keeps constant (using Norton 360 and other tools), including, apparently, an AntiLogger

  First of all, the blue screen appears on the monitor secondary extrnal while that the Windows logo appears on the laptop itself.
  Second, the complete error message is "INTERRUPT_EXCEPTION_NOT_HANDLED (KeyCrypt64.sys). I tried even to rename the folder I found KeyCrypt64.sys from C:\program files (x 86) \KeyCryptSDK to KeyCryptBAD doesn't let me enter the system in safe mode or other means.  Having critical files that I can't save any help would be greatly appreciated.

  Just had to fix HP Elitebook my aunt with Win 7 x 64 and constant guard.  Restore points was far enough to solve the problem.  I really hate to reboot the computer, so I spent ten minutes on this one and had it work without too much trouble.  These steps require some special computer knowledge, a mouse external USB and a keyboard and another computer to work - so you may need to ask a friend to help.  But if you follow these instructions, I see no reason why you can not facing up and running without delay.

  As the BSOD gave us the name of the driver, I decided to rename it.  You can use a CD or bootable USB key, but since I have the tools I just removed the hard drive and connected on another computer.

  1) go to the folder \Windows\System32\Drivers on the disk with the BSOD problem

  (2) rename keycrypt64.sys to something like keycrypt64.sy ~ (that's the main culprit - part of constant guard)

  (3) rename hpqkbfiltr.sys in hpqkbfiltr.sy ~ (I had to do this one because after step 2, I got a BSOD for this driver.  This inadvertently disabled the touchpad and keyboard on the EliteBook, so I had to plug in a keyboard and a USB mouse)

  (4) connect a keyboard and an external USB mouse

  (4) reinstall the disk hard if you deleted it, or just reboot if you renamed the files in other words

  (5) uninstall the program telling guard from the Control Panel, programs and features

  (6) restart

  7) return to \Windows\System32\Drivers and rename hpqkbfiltr.sy ~ in hpqkbfiltr.sys

  (8) unplug your USB external mouse and keyboard and restart

  That's all.  Quick and easy for me, I hope this will help you too.

  I will not go into the details on constant guard program that was installed as part of the 'free' software with Norton, who provided his ISP, Comcast.  There are many resources on the Comcast forums.  And from 04/02/2013 I saw a post on the forums that says the problem has been fixed, but I'm not going to tempt fate and reinstall the constant guard.

• Pavilion dm4t laptop: Blue Screen of Death

  Error blue screen says that attempt to reset display drivers and recover from timeout failed. It is said to disable memory options such as caching or shadowing the BIOS.

  Occasionally, I get the blue screen when I try to open jpeg files that are on my hard drive.  This started to happen when I went bact to Windows 7 from Windows 10.  My external monitor did not work when it is connected to the USB port replicator docking station.  It is not recognized.  I have to connect it directly to the port on the computer.  I don't know that these questions are related.  I copied the text of the blue full screen if it would help.

  I reinstalled several system updates on the HP download site, but I still get the blue screen.

  I ran the Advanced HP 4.2.5.0 System Diagnostics and passed all the tests.  However, I could not update the BIOS.  I have a BIOS date 21/01/2013 F.0C REV.

  When I restart the computer in normal mode of Windows everything works... for a while.

  Hello @Stuch,

  Welcome to the Forums of HP Support!

  I stumbled upon your post on the blue screen issue and wanted to help!

  For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:

  How can I find my model number or product number?

  In the meantime, please consult the following document and let me know how it goes:

  HP PC - error: display driver stopped responding and has recovered (Windows 10, 8, 7)

  Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

  Have a great day!

• HP printer drivers crash my laptop (blue screen)

  I just got my HP Officejet 6100 today. After I finished installing the driver, my laptop suddenly crash and blue screen appeared. He said something about too much memory dump. I use Windows 7 64-bit. Before that, I have never any problem with the blue screen before and after uninstalling the driver of this problem stopped. But I still can't use the printer. I tried restarting the computer and reinstalled the drivers several times and this problem appeared every time. I tried to download the latest version of the drivers and it still crashed my computer. I have tried both USB and wireless game and got the same result. I lost half a day for this already.

  I copied and post the file minidump here:

  http://www.4shared.com/zip/DnH-TWgW/minidump.html?refurl=d1url

  Please help me with this problem. I really want to love this printer. Thank you in advance.

  Hello

  We will try the following and let me know if this can work:

  1. Make sure to remove completely the cable USB from the printer and the computer.
  2. Reset network settings press and hold the Wireless and Cancel buttons. Hold down the keys for three seconds.
  3. Turn the printer off and then on again.
  4. Make sure the PC is connected to your wireless network.
  5. Enter the control panel > devices and printers, right-click on the name of the printer and select Remove.
  6. On the computer desktop, click Start, select programs or all programs, click HP, select the name of your printer and then click Configuration & printer software.
  7. Click connect a new printer and follow the instructions on the screen to set up the connection with HP Auto Wireless wireless (for avoids all use USB wireless setup.)
  8. Then try to use the device and follow to any change.

  Kind regards

  Shlomi

• HP 635 computer laptop blue screen at startup.

  I have important files on this laptop and while playing music this phone randomly cuts. I turned it back on and now ot support windows 7 in a few seconds and finally crashes with a blue screen.

  Then, I rebooted it and tried safe mode only to have nothing works. I tried to use ubuntu which usually works to remove the files that I need except the disk was not yet recognized until I chose to uninstall and do otherwise. I tried the recovery of windows 7 and it remains to do for some time and fails. I stuck inside another computer and for some reason any, it wouldn't start up, unless I plugged it in after that he began to start. This drive has never recognized. I finally tried new installation windows 7 as a last resort, but he then told me that it can not install the disk.

  I run hp diagnostics and I get 'Hard drive failure 1.' Is it possible possible to recover my files and get a new HDD without having to pay a ton of money to get everything back?

  HI Jeffreylbrown94:

  Thank you for your message.  I'm happy to help!

  I understand that you are getting the error 'Hard drive 1 fault.'.  This refers to a defect on the hard drive. I'll send "Troubleshooting Error Messages on a blue screen may occur during startup or Boot"  click here. You could try a Google search for some free or cheap data recovery software to recover your files.

• When I install the laptop blue screen Volume indicator appears

  I installed my Vista Express Upgrade of Toshiba and all the drivers on the disc seem to work fine except the Volume indicator, when I install the Volume indicator and then restart my PC blue screens at startup to the top and I have to choose "Last known good configuration" for the PC to start.

  Someone else had this problem? is there a solution?

  May I ask what phone do you use?

• Cannot install HP Photosmart 1000, blue screen, stops install to connect USB 2 cable for laptop

  

  Unable to install printer HP Photosmart 1000 to Compaq computer laptop, blue screen appears every

  time that I connect the cable as shown, (USB no problem installing Canon printer via a cable last year)

  The HP Photosmart 1000 printer worked fine on my old computer (XP Home Edition, ed.) pc

  until this pc has developed problems so I need to install this printer HP old (but reliable) for

  my Compaq laptop. HP printer has been connected to old pc via a parallel cable.
  HP printer has not been run on a front USB cable.

  Printer: HP Photosmart 1000, S/N: MX0BG1F2GB MODEL: HP C6723A

  Laptop: Compaq Presario V6700, S/N: CNF8102WLQ, P/N: GT814AV, OS: XP Pro,.

  Two USB ports are 2.0 compatible tested with another printer, scanner and flash

  readers. The two ports operate.
  Tested on scanner (work) USB cable

  So far, I've tried several things:

  Downloaded the latest XP driver from the HP website. (3511_enu_w2k_xp_release.exe)

  (However I do not know what to do with it or where to put it so it can be found by setup.exe

  or regardless of the cd for the printer.)
  I'll never wonder where to find the driver during the installation, because of the blue screen crash

  as soon as I plug the USB cable to connect the printer to the laptop. Even when the printer is turned OFF!

  Disabled antivirus software, firewall (Windows Security Essentials)
  and Malwarebytes... without change any help.

  Ran Check Disk... everything is good.

  Tried to install software without connected printer but when I got to where I was
  asked printer a blue screen again.

  The following information on a blue screen when I plug the USB cable of
  printer for laptop during this installation step and turn on the laptop.
  Then turn the printer on. (HP as directed in instructions to install step by step).
  (also tried plugging in USB cable while the laptop is on but printer is 'no'... blue screen still

  pop up).
  --------------------------------------
  Technical information BSOD:
  Stop: 0x0000007E (0 x 0000005, 0xF7711EC5, 0xF78DA8F4, 0xF78DA5F0)
  Partmgr.sys address F7711EC5
  Base of support to F770F000
  Date stamp 48025360
  -------------------------------------

  Never used it before so I tried the XP program compatibility Wizard I forgot. That fixed the problem with the USB cord. I had downloaded the new driver for XP but didn't know how to use it and could not open or some nomatter what I tried or where I put nothing helped. Installation using old records kept asking for files, that I didn't of course. All tried, you know the drill. Install, uninstall, and more. Went back on Yahoo search (20' e time) and found a score to the HP page where I had downloaded the driver. «How to install «...»» "don't remember that being there when I got the driver downloaded. Then I followed the instructions, once more and double click on the new driver on my laptop and installed like a champ.
  I hope this helps someone else. Too tired, you miss things.

• I get the blue screen after unplugging the USB device

  Hi, I recently got a new laptop and have blue screen problems. I've updated all my drivers with DriverGeniusPro and windows update, but whenever I unplug my mouse for my laptop blue screen USB slot. I also noticed that there were different reasons given on the blue screen. Here are a few that happened today;

  https://SkyDrive.live.com/redir?RESID=80CF765750692818! 113
  https://SkyDrive.live.com/redir?RESID=80CF765750692818! 112
  https://SkyDrive.live.com/redir?RESID=80CF765750692818! 111
  Help me!

  Well, I don't know who it was but I installed SP1 and uninstalled the BlueEye Macro and the problem seems to be fixed! As soon as you mentioned the issue of BlueEye, I was convinced that it was the one you mess with pilot virtual and things to mouse input during the installation. Thank you very much for the help, I appreciate a lot :)

• Laptop guard crashing and showed a blue screen and restarts... :/

  Hello, my laptop is running win7 and while using it, it was make a blue screen saying out of memory error or something like that and then restarting itself... to come and also he has been doing all these messages in error and programs are not loading sometimes... can someone please help me?

  Hello Mr.Fooh,

  Thanks for the return of the answer!  To disable automatic reboot, this will prevent her to stop and I hope you will see messages or error codes.

  Regarding the response of Vinod N, you have attemtempted to try the method above 2?  There are several steps to try and would like to know the status.   I would try to start your computer in Mode safe mode to see if you encounter the same problems.

  Blue errors in Windows 7

  http://Windows.Microsoft.com/en-us/Windows7/resolving-stop-blue-screen-errors-in-Windows-7

  Thank you

  James

• Please help me, last night I partition my macbook pro, el capitan, and when I try to open my windows via bootcamp I can't access most, blue screen out and my laptop closed.

  Please help me, last night I partition my macbook pro, el capitan, and when I try to open my windows via bootcamp I can't access most, blue screen out and my laptop closed.

  How do you partition the disk?

  This is what app or OS that do you?

• Equium M37 - 337 guard list blue screen and breaking fault as - igxprd32

  Hello

  The model number of the laptop is Equium M37-337 PSM77E-00L00MAV

  the research on the web I see that it is a graphics problem.
  When the laptop starts it will go int Windows and then crash with a blue registration screen above. It lasts only about half a second and then machine will just a black screen and nothing else.
  I am able to power down the laptop by pressing the power button for several seconds. When I try to reboot, he returned to the State of the black screen.
  If I fail the laptop for somre time (say 30 minutes), it is up to the the Windows startup, then sequence blue screen black screen.

  I tried to boot into windows safe mode, but a similar incident occurs (even if sometimes it's just the machine locked up with some fine black lines on the screen.

  Is the "graphics" card edge broke? Is it a common problem with this model? Is it economically repairable?

  Thank you
  Chris

  Hello

  What I would recommend would be first to perform a recovery of product on the machine. Baring in mind that all data you have on the laptop will be lost in doing this; It is imperitave that you back up your data first before going to come with it.

  The reason why I'm saying you should do it is first of all if the repair see this as a software problem, and if you have some extended warranties on the laptop, you will be charged (although this may be the case anyway). In addition, discovering in mind if recovery of product does not resolve the problem then you could save yourself a lot of time with waiting for repairs.

  As I know he is has no problems experienced with this machine where the graphics are concerned, and this isn't something I've heard of this model. Regarding economic repair, I would first have a quote on the phone. I know that it would cost A? Â £35 but if the cost of repair is within your budget and less expensive than a new unit, then that will be better for you.

  Unfortunately there is no way of knowing what will be the cost of repair, that repairs are done in a specalist repair center, which is very far from here. You will need to be sent first for a quote before you know.

  I hope this helps,

  Kind regards
  Nukey

  Published by: ADMIN on April 27, 2008 07:50

• HP 15-g011nr Notebook PC: laptop does not start. Blue screen then reset

  Hello. I am trying to help a friend fix his laptop. for some reason, when starting normally, it will start with a black screen for a good few minutes or so the HP logo will appear with the circles spinning or waiting. After that what seems to be a good 5 minutes it will blue screen. the error reads something like "error loading operating system" or something, but I can't read it because it appears for one second before the reset and start the process again.

  I discovered that pressing ESC over and over to the right as I turn it on it will give me options to restore the system and devices to boot, but it does not help much at all. I try to use the CD of windows on it and it does nothing, I even tried to use the CD via a bootable flash drive and nothing. of course, it will say usb IS bootable but when I select it it gives me the HP loading screen and then a black screen. I even tried to wait an hour to see if it is just loading, but nothing.
  
  If anyone has had this problem with this laptop and if so do you know if there is a way to fix it? Thanks in advance.

  HI @Rabidmedia,

  Your mistake is to your computer laptop 15-g011nr HP it's a quick drive Test failure 1. The error indicates that your hard drive is defective and must be replaced.

  Here a link to your service manual page 49 for number of replacement and how.

  I hope it helps.

  Thank you.

• My laptop stops with a blue screen

  Hello
  I'm french.

  My computer randomly with a blue screen stop.
  The error is BCCode: 3B

  It reboot.

  Hello

  Can you give us more details please?
  What laptop you have exactly? What operating system you are using? Have you already searched here in the forum to find answers?
  What is the exact code of BSOD?

  I think that without this information, we can t help you but generally it of still worth a try to reinstall Windows with Toshiba recovery disc. ;)

• Satellite Pro L500 - press Fn key blocks the laptop computer to blue screen

  Hi all
  First post so please ask if I did not include all the necessary information.

  I have the Satellite Pro L500-1TX (Win 7 32 bit os) and everything worked fine including the Fn menu drop-down button.

  Now, whenever I press the Fn key, it blocks the laptop to a blue screen. The computer then restarts automatically and that it was an unplanned shutdown offers the usual safe mode option.

  Unfortunately, I do not know when this started as I do not use the fn often hesitate so just do a system restore. I don't know how far back to go. It was several weeks before I associated accidents hit the Fn key.

  Any suggestions as to which Toshiba drivers may need to be reinstalled. The computer otherwise works fine.

  Cheers in advance
  MTV

  Great! Thanks for this feedback that I also found other threads about Support Flash Card utility and it is the tool command keys FN so read the forum in other threads contributes without doubt! ;)

• Satellite P300 guard crashing and giving me blue screens

  Hello

  I got a Satellite P300, running on Windows Vista home premium and its provided with a card ATI Mobility Radeon HD 3650.
  My laptop crashes and send me windows and blue screens said that it is the cause of ls my graphics driver and the eror message is Atikmdag.
  I've tried everything (I think), I re - installed windows but what I had to do a restore with the current settings, because in some cd a little way my F8 function does not work so I couldn't restore my windows from my hard drive.
  I also had the latest Ati drivers, it does not help either, I also re-installed and tried to run my laptop on windows drivers, it doesn't help either.

  I don't really know what to do, can anyone help me please?

  Are you sure you're running video drivers downloaded from a site of Toshiba? Unfortunately the drivers may not be the root of the problem, so it is important to eliminate as the cause. How to remove AMD recommended driver is [http://support.amd.com/us/kbarticles/Pages/GPU57RemoveOldGraphicsDrivers.aspx] and if you follow that with an installation of drivers Toshiba, then your laptop must be in a State also provided

  I would recommend that you look at this [how to troubleshoot display driver stopped responding and has recovered, errors of type ATIKMDAG.sys | http://support.amd.com/us/kbarticles/Pages/737-27116RadeonSeries-ATIKMDAGhasstoppedrespondingerrormessages.aspx]