OfficeJet 6500 all-in-in-one E709n Panel defective screen.

Hello

This Officejet was a replacement of the old one.

I think it is refurbished and I'm guessing that this is the reason why the HP site refuses to recognize the serial number and product number that I submit to her.

My Panel seems blurred. Lights do not come on and I can see he's trying to tell me the date, ink, etc., but it seems that gibberish.

I already turned the printer on and out, disconnected and reconnected, but I can see the lines that do not work, they look almost erased. I called HP on the phone... waited forever, it turns on and turns off and unplugged and replugged. It is not a power thing. I think some of the tiny dots that make up the lines are definitely out of service, like the bulbs.

How to repair or replace? How to make a man to help me if the Web site continues to put obstacles to access to care?

Thank you for advice or ideas. And Yes, I paid for 2 years care.

Hi, the number should be: 800-474-6836. Keep your care with you pack number when calling.

Tags: HP Printers

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