OfficeJet Pro 6830:6830 bad ip address

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• HP Officejet Pro 6830: HP Officejet Pro 6830 @hpeprint address not printing

  I just added my new HP Officejet Pro 6830 to my home network.  The printer is set up for my network with a Wi - Fi connection.  All updated software has been installed.  My operating system is Windows 10 (64-bit).

  When directly connected to my network, printing and scanning to my laptop, android or iPad works very well.

  However, when I'm away from my home network, I am remotely sends print jobs to my address [email protected] which is related to this printer with no result.  No error, no engravings, nothing.  I tried emailing my android phone, my iPad, even your laptop via Web site from my e-mail.  Nothing.

  Because the printer works well when I'm inside my network, is there something I have to during installation?  Do I need to make changes in my configurations?

  Any help is greatly appreciated.

  Hey @CTFaninNJ,

  I see that you encounter some problems with the help of ePrint to print from your mobile devices on your Officejet 6830 e-all-in-one printer. I can help you with that.

  Here's what we will do:

  1. Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights come back on the router, turn on the printer.
  4. On the printer, click web services icon in the lower left corner of the display screen.
  5. Compare the address of the ePrint printer to the ePrint address as it appears on the app. If it is different, you must change the address ePrint in the application on the device.
  6. Try to send a document ePrint by sending an email.

  Please let me know if this allows you to ePrint or if you have other questions. If not, have a great weekend!

  If it solves your problem, please help other users find this thread by clicking on accept Solution below my post.

  If you appreciate my help, please inform other users by clicking on the icon below my post thumbs up.

• OfficeJet Pro 6830: Recovery saved faxes

  Have an OfficeJet Pro 6830 with a dead print head. HP is a printer replacement, but we have about 15 faxes in memory that cannot be printed.  Is there anyway to get back them?  We have set up reception digital Fax once we discovered the printhead was bad, but which only send new faxes.

  Hi @GboOffice,

  I see by your post that the printer is replaced and you want to know how to recover 15 faxes in memory of the printer. I would like to help you today.

  If the digital fax has been installed prior to this show, you could have been saved by the software.

  The printer must be able to print newspaper of faxes, to retrieve faxes in memory. With the printer is in an error state, unfortunately it is not possible.

  Thank you.

• OfficeJet Pro 6830: replaced warranty for printer and cartridges of manipulation

  My Officejet Pro 6830 AiO printer doesn't have 3 months after purchase (power supply is ok, but it no longer lights). I contacted HP support and a replacement printer is on the way.
  Unfortunately I replaced all ink cartridges 'setup' 4 with brand new just a few days before the failure of the printer, so I asked the Lady to support (good person) if and how I can recover the defective device.
  She told me to take off the cartridges of the faulty unit and retain them for the replacement printer, but was to serve once the "setup" cartridges sent with the unit will be out of ink.

  Now, I have some doubts:

  (1) when I take my full semi the defective printer cartridges, I fear that the ink will start to dry... should I cover the opening at the bottom of the cartridges with tape? Will it be enough?

  (2) the ink in the printhead of the defective unit will start to get dry as well. The defect of the device is clearly in electronics, while the print head has worked perfectly. Isn't bad to leave the print head is clogged by dry ink? I still have empty cartridges "setup" out (differentiation 'stock' of waste...) should I put them on the print head?

  (3) the defective printer does not turn so to loosen its cartridges, I need to manually pull the cart of the printhead to the center position. Is it Ok?

  Thanks to all those who will clear this point to me.

  Hi @RickyGold,

  Welcome to the HP Forums!

  I see that you have questions about your printer HP Officejet Pro 6830. I am happy to answer these questions for you!

  To answer your questions:

  1. To properly store the cartridges, I suggest you put them in an airtight container, such as a ziplock bag or Tupperware. Make sure that the contacts on the cartridges are not touch anything.
  2. I wouldn't worry about the obstruction with the defective printer printhead.
  3. I suggest to try to move the cartridge door manually, but don't force it, if it will not move freely. If you are unable to get the cartridges, please contact HPtelephone support for further assistance. As they would be able to replace the cartridges for you. (After you fill out the information, you will receive a phone number.) If you do not live in the United States / Canada region, please click the link below to get help from your region number. Language-country selector.

  Hope that answers your questions and have a nice day!

  "Please click the Thumbs up icon below to thank me for having responded."

• HP officejet pro 6830: locking of the administrator

  Computer a major accident.  Now can not set or access all the settings through the printer wireless or the

  ALL in one software.  Need factory reset procedures, any help would be appreciated.

  Thank you

  Hi @drmjr,

  Welcome to the Forums of HP Support! I see that you are currently locked out of your HP Officejet Pro 6830. This occurred when the computer that is running the Windows 7 operating system has crashed.

  You should be able to do this by restoring the default network settings in the front panel:

  Menu Configuration > Wireless > restore default network settings > Yes

  This aid? If this is not the case, continue below:

  The lockout is really designed for printers to prevent others to make changes to printer that could affect the behavior of the printer.  For example, to keep the date and time the Fax value see him exactly receive time.

  Get the IP address of the printer by pressing the network icon at the top of the screen.

  Enter this IP address into the address bar of a web browser on a computer.  Printer status page should load.  If you receive warnings of certificate, choose the option that allows you to continue anyway.

  Click settings and then go into settings of the administrator on the left.  Many of the features of the façade are ordered here. Make sure everything is checked except control lock. Once it is defined, click on apply.

  Power off the printer for at least 1 minute and power then turn it on again to force the new setting to take effect.

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• OfficeJet Pro 6830: Printer several times in the process of disappearance

  I keep having trouble with my printer. It worked fine for a few weeks, when I first bought, and then it suddenly stopped to record with my mac, despite being connected via USB.

  The first two times, as it happened, I spent a LOT of time searching through your forums, find an answer later. I'm clearly not only the person with similar problems - don't know why you guys can just put up a page on this topic and facilitate the difficulty.

  However, today I find no solutions. I don't have the technical knowledge to make things complicated and I am appauled that HP does not have a call center or lives the Charter for me - I saw the mention of these things, but I can't find where on your website that offers them. Maybe because I'm in Australia. HP has proved to be an extremely bad for making choices.

  Why my printer don't suddenly ceases to be detected? I had an old printer old until I upgraded that NEVER had this problem. Please tell me how to solve this problem. (and band not only help, but stop to happen). I rely on this printer, every day and every time it disappears, I lose a lot of time trying to get connected again.

  Hi @NaomiC,

  Welcome to the HP Forums!

  I noticed that your printer HP Officejet Pro 6830 maintains endangered, on Mac OS X 10.10 Yosemite. I'm happy to discuss this issue for you!

  A few questions for you:

  • When the printer breaks off communication with the Mac, you are still able to make copies, using the glass of the scanner of the printer? Copy of Documents.
  • Have you tried to connect the printer USB cable other ports on the Mac?
  • Have you tried another USB printer cable?

  In the meantime, please, try the procedure described in this guide, "printer offline" or "printer not responding" Message (OS X)and let me know what happens!

  Hope this guide helps and hope to hear from you soon!

  If this, or one of the posts on this thread, helped you to solve the problem, please click 'Accept as Solution' said post. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

• Printhead error on 30 - day old HP OfficeJet Pro 6830

  I have a month old HP OfficeJet Pro 6830.  I get the following error: "ERROR: problem with printhead.

  I tried the following:

  (1) the printer reset

  (2) installation of new HP ink cartridges

  (3) selecting "clean print heads" in the menu of the screen - but the printer is not responding

  I have need ideas on what to do next, or if I should just return this printer to die after a month of domestic use.

  Hi Betsy,

  I found a document that talks about this problem.  He recommended that the reset of the printer that list you as something you did.

  http://support.HP.com/us-en/product/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/7107898/document/c03026717

  I would recommend the once - printer reset, but if this does not resolve the issue - I return it.

  I'm sorry for the difficulty.

  Jean

• HP OfficeJet Pro 6830 constantly go 'offline' and cannot print

  Hello world.

  I love my HP OfficeJet Pro 6830. It does everything I need a printer / scanner but it is one of the aspects that are really starting to annoy me and my family (i.e. my WIFE!) - he continues to go 'Offline '.

  I understand perfectly that it needs/desires to go to save mode, when I'm not using it or have not used for some time, but for now, every time I have seem to need to use it (after I have not used for some time) of energy, it is listed as 'offline' and the only way I can print is stepping on him , turn off, turn it back on, wait a while so it connects to my WiFi network and then have another go. Then it works... and prints the other five copies of the document that my eager family tried to print!

  "HP print and Scan Doctor" said he of just nothing wrong and just suggest just uninstall and reinstall. I already tried and it changed nothing. Same problem with Windows 7 and 8.1. It will print a page of 'internal' test, but not via Windows test page.

  I also tried to restart the spoler and checked the 'File and Printer sharing' settings, the firewall settings and looked at the network discovery and run various windows troubleshooting tools without result. Nothing works, but the HP Officejet Pro 6830 software can see / communicate with him! It's so frustrating.

  Someone at - it ideas? This really, REALLY boring. Thanks in advance to anyone who donated their time to help me.

  Regards,

  Steve.

  Steve take a look at this link posted by JonW.

• HP Officejet Pro 6830: HP Officejet Pro 6830 fails to print color

  My HP Officejet Pro 6830 stopped printing in color.  All cartridges are new HP cartridges.  I took all those out and reinstalled them but even that prints black.  I have done a clean print head and alignment but still only prints black.  I went online and downloaded all of the software for this printer and still only black print.  Any ideas how to solve this problem?

  I have another 3 months on my warranty.

  I called HP Printer Support nd everything I had to do was go through all 3 levels of print head cleaning.  Now my HP Officejet Pro 6830 print in all colors.

• HP Officejet Pro 6830: Receive faxes with a HP officejet pro 6830 w / answering machine

  I had an OLD officejet model that could receive faxes even if the answering machine was not connected directly to the fax machine the 6830 manual says that it must be directly connected.  My current Brother printer does NOT receive faxes because of this problem.  Anyone know if I directly connect my machine to this model (Officejet 6830) to make it work?  I won't buy it if it will not work.

  Hello @JPJ408,

  Welcome to the Forums of HP Support!

  I understand that you are looking to buy a printer all-in-one HP Officejet Pro 6830 for fax purposes. While the User Guide advise you to plug the answering machine directly on the back of the Officejet unit, it is not necessary.

  If you have a fax with an answering machine on her line, the only requirement is that the fax is set to two rings higher than the answering machine. Most of the responders are put back on 4 rings. As a result, you would set your Officejet to automatically pick up on 6 rings. In this way, when a voice is heard, you can manually respond to the call before the answering machine to pick up. If you are not home and then people can still leave messages on your answering machine. If you have a fax to come through, do not respond. The answering machine will pick up after 4 rings. At this point the fax machine "listen" on answering machine message and if fax tones are detected, the fax will take over and receive the fax.

  I hope this helps clear up any confusion.

• HP Officejet Pro 6830, model 6: print head problems

  Have an Officejet Pro 6830, model 6835.  Error message received saying this printer had print head problem.  Also the error code oxc19a0020.  Troubleshoot-carried out every day to solve the problem without success.  Reset, change cartridges, activated and deactivated (including source) and nothing has worked.  Bought on 23/04/15.  Only three months old.  Help!

  Hi, I would advise to call HP support immediately about this, as it is likely that you will need a replacement printer.

  Can you please let me know how you go?

  Thank you

  Ciara

  

• OfficeJet pro 6830: continuous fax tone

  I recently bought a HP Officejet Pro 6830, I do not use the installation of fax and therefore it is not connected to a phone line. All the time that printing is turned on there is a tone of continuous fax from the printer, I tried to disable all the Fax options on the Tools menu, but nothing can stop the very annoying tone - of ideas?

  Thanks for that Z, they send that another block so hope it does the trick - John

• HP Officejet Pro 6830 does not connect to WiFi

  I got the HP Officejet Pro 6830 for 6 to 9 months, it has been great to work wireless any time.  Three nights ago, we had a power outage, now the printer will not connect to the wireless router.  He sees the SSID, but when I enter the password, it says that the password is incorrect.  I use an ARRIS Cable Modem.  Any suggestions?

  Hi @CWoodland ,

  I see that you are having problems with the implementation of the network again for the printer, you receive a message that the password is incorrect. I would really like to be able to help solve this problem.
  
  I would check the network on the Mac password, to verify that the password is entered.
  How to find the password WEP or WPA key for your wireless network.

  You may need to restore the default settings of the printer, and then try again.

  Go to configuration, network configuration, restore the network settings.

  Then run Wireless screen of the printer configuration wizard again.

  Go to installation, configuration, wireless settings, the Wireless Setup Wizard.

  If you need help, let me know.

  Have a great day!
  Thank you.

• HP Officejet Pro 6830: HP Solution Center

  It was time to replace my HP Officejet 6310 printer. I wanted to stay with the brand HP because I need to use the HP Solution Center software provided with the printer to manage all of my scan, print and fax. So, I bought the HP Officejet Pro 6830. This model does not include the HP Solution Center! It was rather the HP printer Assistant who does not have the features I need. I called HP to see which models have the HP Solution Center, but she says she does not have a list. And I can not find this software listed in the product description so that shopping for HP printers. Help, please! I need to buy a print-scan-fax HP device that has the HP Solution Center software. Here is a link to a previous HP Support Forum stating that the HP Solution Center software is not affiliated in any way with the Officejet Pro 6830 and can not detect the device of this model: http://h30434.www3.hp.com/t5/Printer-All-in-One-Install-Setup/HP6830-not-recognized-in-HP-Solution-C...

  I called HP technical support. The HP Solution Center 'is no longer supported"all new models.

  So here's what I can do is no longer with the HP printers:

  1. can't see up close the image I'm scanning. So, I can't crop accurately and make fine adjustments.

  2. granular scanning quality PDF. I scanned "line" or text in black and white mode and this is a resolution low resolution, despite the use of 300 dpi and brightness adjustment.

  3. limited to 300 dpi PDF.

  4. no characteristic clipping for scanning matrix photos in newspapers.

  5 JPG limited to 1200 dpi (opportunity to Solution Center with 9600).

  It seems that HP scanners provide only basic functionality. I'm go to Epson printers that use the Document Capture Pro Software and advanced features that HP has taken away from us.

• OfficeJet Pro 6830: Officejet 6830 noise

  Since the automatic last update (a few days ago), my printer started making a rhythmic whining sound (similar to an old dial-up modem) when it is in standby mode. The noise comes close the power supply to the back of the printer. Whenever the noise happens, it is accompanied by a twinkle of a yellow LED near the input power agreement.

  I removed the power cable from the surge protector and plugged directly into the wall, but the problem persists. If I turn off the wireless feature, the noise changes pitch, but continues. The noise stops when the printer is turned on and working. I checked for new updates, but the printer tells me that all the current updates are in place.

  I wish I had this going away, as being close to the printer (in my living room) is driving me crazy unless I unplug it.

  Hi people, can you please try the latest firmware (published June 1) and let us know if that fixes the problem?

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0KGTE30AQO5O3KA30R1

  Thank you

  Ciara

  

• HP Officejet Pro 6830: Model documents issued by the intermediary for scanning

  When I insert a document in the toploader, the document is not sucked through for scanning, the scanner scans just a blank document.

  Hello
  
  Thank you for using the forum.
  
  You can download and install the software COMPLETE features of HP printing for your operating system:

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-6830-e-all-in-one-printer-series/5390307/model/5390308#Z7_3054ICK0K8UDA0AQC11TA930C7

  Once you have downloaded and installed the software, FULL of features, you will be able to print and scan.

  An example of using the ADF as the source is indicated below:

  

  Hope that helps.