OfficeJet Pro 8500 configuration via ethernet

Similar Questions

• Unanswered: how to turn off the light touch screen with an HP Officejet Pro 8500 has?

  Hello

  I have a new HP Officejet Pro 8500 connected via WiFi and all A910g seems to work very well (after solving some Comodo firewall settings on the PC network).

  However, the light of the touchscreen is quite annoying when the screen is not necessary. Only a few times, I noticed the light went away, but I can't find an option to control that. Normally, the light just stay on (all night too) all by displaying commercial product tour. I really want this boring commercial to go and have a time-out to a black screen that opens again when they are hit. I can't imagine that the functionality is not yet there, but where?

  Kind regards

  -Charles

  Hello

  Post the rather unexpected answer myself.

  There is also an option of installation menu (in English). Tools | Screen saver.

  It is also an On / Off radio button.

  If you think setting the screen saver 'On' would be empty the screen after a timeout, you got it all wrong, as if I were.

  The screensaver is actually the commercial product tour rehearsal.

  The "Off" screen saver setting had the desired effect. "

  Kind regards

  -Charles

• OfficeJet Pro 8500 - no USB or Ethernet cable to connect the printer to the computer?

  I'm just trying to set up my new printer Officejet Pro 8500 Wireless.  I got to the step of installing the software, but there seems to be no cable supplied to connect the printer to my computer.

  I can't currently connect via radio that I expect a new wireless router be delivered.  Is this the way onlt connection other than buying a separate USB or Ethernet cable?

  Help, please.

  Ethernet and USB cables are not usually provided with most of the printers that you need to choose a cable with a length of favourabel to you. You can go to a hardware/computer store and buy a USB A-to-B cable. I'll post a picture of the end of cable just to clear any confusion.

  

• OfficeJet Pro 8500 a A910a - cannot save pdf in multiple files via touch screen

  Hello world
  
  My problem is that I can't save my scans in multiple files (.pdf) If you use the "scan to file function" via the touch screen on my Officejet Pro 8500 A910a a shortcut. It works when scaning manually from the computer, but I need to work from the printer/scanner.
  
  The only way that the scan shortcut saves each page separately (works the way I need) is when you save as a .jpg file, but this isn't the exit, I need. I search for an .xml file change the shortcuts manually, but have not found one. Since my other printer 8500 A909a can analyze each page in a single .pdf file, it must be a question of settings that the A910a does not offer this parameter directly.
  
  I appreciate any assistance with this problem.

  OS: Windows 7 Home Premium 64-bit

  Driver: OJ8500_A910_1315

  Firmware: OJP8500_A910a_1231A

  Hi RnRMusicMan,
  
  the solution you are suggesting is what I have now and the reason why I even started this thread. Analysis each page separately from the touch screen is a pain in the a * and analysis of PC via a scan profile is not the way to go for me either. Thank you in any case, it seems like it is actually a problem in the software and I have to be careful next time, choose a new printer.

  RnRMusicMan wrote:
  

  Hi Koumack,

  Welcome to the HP Forums!

  I see that you are trying to save your scans in multiple files (.pdf) using the analysis of the function of file.

  That's what I could find in my resources:

  How to perform a scan: from the control panel

  Breast of HP Scan, select scan on a daily basis, and then click Advanced settings, select the file tab and check create a separate file for each scanned page. Click OK. It should work from the software.

  

  Otherwise, even if it may be a longer process, as a work around the printer, you can scan a page using the scanner glass.

  Hope this helps and have a nice day.

• HP Officejet Pro 8500 A909a USB 3 questions about the configuration of the network - port USB3 problem

  Fujitsu Windows 7 laptop (all USB2)

  used the full software and installed a printer HP Officejet Pro 8500 A909a Series as a network printer.

  The printer installed fine and don't have USB connection

  All the software and scanning twain installed, so I was able to scan the copy etc.

  I could browse and choose my PC from the front panel of the printer

  However, it was Tuesday confirmed to a friend that their printer would work on a new laptop - bought the laptop

  Fujitsu - but more recent model with 3 USB ports

  I have install and then used the same FULL configured driver to be installed (V14)

  selected as a network printer and then, during the installation, I get an error hardware error USB and USB drivers

  All the USB works, that I've used - BUT the printer is networked and no USB used

  tried to download the driver and install it-exactly the same question

  SO I configure using the devices and printers 'add printer' network and installed

  I can print OK

  BUT no analysis facilities

  and on the façade - cannot see the new PC to scan to

  The only real difference, is that this PC has USB3 and only mine has USB2

  DO not know why on a network installation USB even when searching for

  It's a problem because Drivet package not has not been updated for USB3 - y at - it a patch?

  Thanks for any help / advice

  Hi etaf,.

  I guess the short answer is: Yes, the problem with the software and the 3.0 Port.

  The long answer with a possible work around is as follows: first of all, the software looks for minimum requirements. Because the software is older, he doesn't know what a 3.0 port. You are right when you say that it should work since you do not use the USB and use wireless instead, but this is not the case.

  There is something we can try, but I can't guarantee it will work. I thought first we could connect a USB cable and run the software made to force the software to see the USB port, but then the software wouldn't even get far enough because you can't plug the cable to the most later in the installation.

  My second thought and most promising suggestion is to connect the USB cable (although we do normally not until the software prompts us to) and use the installation wizard HP Print to get the insteaad of software to use the CD or download from the printer driver page. Still, I can't say with certainty that it works, but I don't see why it would not be worth a try.

  If it works, and we get the software installed you can convert the USB connection to a wireless connection using the software. Fingers crossed! Download and run the with the following link. Printer HP install wizard for Windows

  If this does not work, or you don't want to bother with it (not worth trying), I might consider getting a new model of the printer. You can even call HP. They might be able to offer a discount on a newer model. If you are in the Canada, U.S. dial 800-474-6836 or you can Contact HP worldwide.

• Ethernet connection in the back of a HP Officejet Pro 8500

  When I bought my printer 3 years ago, I NEVER thought that I would need a printer capable of wifi.  Surprise!

  I thought I had read that you could buy wifi adapters to allow a wifi component.  Made a few calls and told me that there is no such thing.

  A salesman asked if my 8500 had an Ethernet connection on the back.  I didn't, but when I got home, it is there, just at the edge of the printer, "Ethernet".  According to the seller at OfficeMax, I can connect an Ethernet cable from the printer to my router and which would allow me to use the printer with my laptop and the Droid Razr.  Yes?

  So I just have to run a cable from the printer to the router and follow (I hope) on the orientation of the screen?

  I know I have to download a printer on my phone app.

  I have I am on the right track PATH out of it?

  Thanks for any help you can offer.

  Monica

  Yes, the connection to the network cable would allow you to print from your PC and phone (with an appropriate application).  After connecting search for a program under Start, all programs, HP, HP Officejet Pro 8500 and search for the file "printer setup".  Run this and select "add a new printer.

• HP OfficeJet Pro 8500 not detected in Windows 7, connected via lan, works under XP

  Hello

  We have a HP OfficeJet Pro 8500 A909b, connected via local network with static IP address.

  Using the installation CD, the printer and the scanner works fine under Windows XP.

  Using the same CD of instalation, do the same steps, it does not get detected in Windows 7 64 bit.

  At the end of the installation, there is a wizzard to find and select the printer. The printer is found,

  but then a red circle appears saying that there was a problem. An icon is created on the desktop in order

  to perform the same procedure, it is not detected.

  Is there a problem with Windows 7 64 bit?

  Thank you very much

  Oliver

  Solved!

  1. Right button on another printer ports, remove the IP address of the printer
  2. Uninstall all the HP drivers
  3. connection as the local administrator, not a domain administrator
  4. Install al normal, everything works well
  5. Then login as a domain user and use the scanner

  HTH

  Oliver

• HP OfficeJet Pro 8500 a: configuration Error Scan to folder of network using El Capitan

  I have a HP OfficeJet Pro 8500 has in one and a MBP OSX El Capitan running.  I would like to install my scanner so that it can save to a folder on my computer.  I have a folder on my shared computer named HPSCANS with permissions so that everyone can write to it.

  

  Using the built-in Web server I tried to set up a network of installation folder but keep receiving an error.  I've included screenshots below.

  

  

  

  

  

  What I am doing wrong?

  Of course, click on the link below:

  Stay connected with updates from HP

• 100 log scanning handwritten old pages to PDF via HP Officejet Pro 8500

  Scanned in about 100 pages of old newspaper manuscript to PDF using HP Officejet Pro 8500 and everything went well until I said finished. At this moment there a box that says not enough memory came. Is that referring to the memory of the printer? My computer has a lot of memory.

  Hello

  To my knowledge, the printer does not store the scanned images. »

  My best guess would be that it has something to do with the computer, including in the TEMP folder. where the scanned images would be stored temporarily before getting stored in the destination folder.

  Please, try the steps below...

  > If your PC is based on a Windows operating system, and then, click START > programs > Accessories > RUN

  > in the area RUN, type %temp% , and then click the OK button. Contents of the Temp folder will be displayed.

  > delete the contents of the TEMP folder.

  > Restart the PC and try again.

  > I would also say don't not to analyze more than 30 documents at a time.

  Kind regards
  Jabzi

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• OfficeJet Pro 8500 has vertical line from top to bottom after a copy or scanning via adf

  Each copy or scan do using the automatic document feeder to my HP Officejet Pro 8500 a shows a vertical line from top to bottom left of each page. I have cleaned the printer at all parts of the feeder, - nothing dirty in fact found. When I copy or scan the glass plate there is no vertical line on paper.

  Anyone have the same experience with this printer?

  Usually if the scanner works on the dish, but product line in the scans from the ADF, it's because of something on the glass.  Have you tried to shine a flashlight down on the surface of the small approximately 1 in. piece of glass on the left side of the bucket?  This is the strip of glass used for the ADF.

  Like trying to clean the white strip, located on the lid above the glass of the ADF, well clean to make sure there is no debris on the support that can cause this line appears.

  * Make sure that the printer is plugged into a direct socket, rather than a surge protector.  The 8500 has protection against overvoltages integrated in the device and an another surge in the circuit protector can sometimes cause lines.  However, usually this causes lines in both ADF and flatbed scans.

  There is also a document provided by HP with the steps to troubleshoot issues when a line is present in the copies/scans.  The document can be accessed here.

  I hope this helps.

• Configure and analyze the Officejet Pro 8500 a - 910 problems has

  HP Officejet Pro 8500 has - 910, Win 7 Home Premium (64). Two problems, maybe!

  1. no response when I click on "scan a Document or Photo - open the scan dialog box.

  2. impossible to set up 'Scan to network folder Wizard' get error "...". cannot write to the destination folder. "Set read-only permissions or wrong."

  Downloaded the latest version of the software, twice, but still failed to get a scan on my computer file.

  Copy on the printer works fine.

  Right click on the folder specified to send the scan to and under the modification of the properties to read only to shared. Also, your operating system must be password protected, so if you do not have a password, create one. You have a particular anti virus or 3rd party firewall? Under manage scanning settings in the HP software scans enabled?

• Install an Officejet Pro 8500 on a CABLE network A909

  Okay guys - I'm out of resources - especially since it is PC my wives - and - until yesterday, it was working fine. AND - it works very well on MY PC. I already uninstalled suite ESET Virus - as I thought that may have caused the issue - but - it is still not install.

  Add a device - Officejet Pro 8500 A909 Series is now on the desktop.

  When I run

  I click on "Connect to the network via a Wired Ethernet connection".

  Click "next".

  It finds the network printer.

  I pointed out the printer - and click on "next".

  I can see it - and a few more that I can't capture:

  Checking network connection Intel(r) 82578DC Gigabit adapter settings...

  Starting the network services...

  Looking for MY978410JH...

  Looking for a hardware address (MAC) of 0025b39bae11...

  Checking the network topology...

  Starting the network services...

  Send request SLP to 192.168.1.3.

  Checking network connection Intel(r) 82578DC Gigabit adapter settings...

  It fails every time.

  Any ideas?

  Thank you!

  Hello

  PNP is plug-and-play.

  There is a setting in the two ESET and within the interface of web more router wireless called UPnP which means universal plug-and-play.

  Universal Plug and Play (UPnP) support devices, such as computers and Internet devices, access the network and to connect to other devices, as required. UPnP devices can automatically detect the services of other UPnP devices on the network.

  UPnP can be enabled or disabled for the automatic configuration. The default setting for UPnP is enabled. If disabled, the router won't allow any device automatically control the resources, such as (mapping), the router port forwarding.

  Are the Plug n ' play. Services function Discovery Provider Host and Function Discovery Resource Publication enabled in OS PC of your wife?  Type services.msc in the start search box, and then select Services. Take a look at and make sure they are started.

  What is the brand and model of your wireless router? My Netgear router shows me a picture of the devices attached (with the names and IP addresses) to the network. I have a Linksys router that also does this.

  Reinstall ESET, but turn off the firewall while you set up the printer. Once it is set up, turn on the firewall and switch mode in advanced settings of the firewall of learning.

  Reinstall the printer as a network printer but only install base driver. You can install the software after that it works again.

  Simple USB installation. Plug the USB connector between the printer and the other of the PCs. software Install... test the printer on the PC it is installed on and then open Printers and devices and right-click the printer icon, select properties and select the sharing tab. sharing the printer and assign permissions. Now on the other PC search for the printer.  As long as the PC is attached to is activated, it can be used by a pc. This is the argument that you won't if the RJ45 network connection is used.

  Kind regards
  ERICO

• OfficeJet Pro 8500 a: 8500 a plug the USB to the PC and wireless for Mac

  Our Officejet Pro 8500 a is connected via USB to our HP Pavilion running Windows 7. This connection works well. However, I tried to connect my iMac (OS 10.10.2) to the wireless printer with no success. If I disconnect the USB from the PC, I can connect wirelessly from my Mac. My question is: the Officejet Pro 8500 a does support multiple types of connections - one by USB and the other by wireless? If so, then I would appreciate help to understand why my Mac is not the 8500.

  Other details: our wireless router is Apple Airport Extreme. The wireless connection on the printer seems to work (I can print the details of this connection). However, when I try to add the 8500 to the Mac by using add printer, the printer does not appear. (The printer is lit and shows five bars of signal strength, SSID is correct and a valid IP address).

  My Mac is connected to the wireless network.

  Any suggestions?

  I was able to solve the problem of the printer with ethernet connection to the router that provides network wireless for PC and Mac. Now two machines are able to access the printer with no problems. By connecting with an ethernet cable, connect the printer wireless has been disabled. It had to be done because the wireless radio had become unreliable. The idea was that the blue wireless light never came. Thus by connecting wired LAN, all problems are gone. Thanks to the team of Geed for help.

• Failed to get printer email address on Officejet Pro 8500 a A910a

  Hi HP Support!

  I would like to know how I can get the e-mail address of my printer? My printer model is HP Officejet Pro 8500 A910a. Here's my current installation of the printer:

  1. I've already updated its firmware to include the eprint service.
  2. My printer is already connected to the internet via the wireless network connection.
  3. I am able to print documents using the wireless printing functionality.

  Everything is already OK, except that I can't use the print feature Email Address. Whenever I click the button, it says 'the printer could not connect to the server' (note that I have already activated my Web Services printer). He also says that I need a parameter to connect to the printer of proxy server.

  That's my problem. I already looked for my proxy and there is none. I tried to watch using my Firefox browser and the browser I.E via internet options. I even googled 'what is my proxy setting' and the result says 'no proxy server detected' just my IP address.

  Please help me with this. Thank you!

  Hello

  The steps below a usually resolve the problem you are experiencing:
  
  1. unplug the power cord at the back of the printer.
  
  2. unplug the power cord at the back of your router (and the modem, if they are separated from the router).
  
  3. wait 20 seconds, then plug the router (and the modem, if necessary) in.
  
  4. wait for 30 seconds, then plug the printer back and power.
  
  5. press the button on the front of the printer ePrint, and it should try to connect to Web Services again.
  
  These steps usually fix the problem, but if it persists, you can try definition of network information static for the printer (which is sometimes useful to stabilize the ability of the printer to get outside of your network to the internet):
  
  1. tap the wireless at the top of the screen of the printer and note the IP address.
   
  2. Enter the IP address in the address bar of a web browser on a computer and press on enter or click the go button browser.
   
  3. the printer status page must be open.  Click network in the upper part.
   
  4. click on networking on the left.
   
  5. Select the Proxy settings.
  Note: If you are prompted for a redirect, click OK.  If you receive a certificate warning, select the option that allows you to continue anyway.
  If you receive an internal system error, refresh the page until it loads the proxy settings.
   
  6. check that all fields are empty.  If they are not, make them disappear and make sure that the Proxy Server requires authentication is unchecked and click on apply.  You should get a success message.
   
  7. click on the network address (IP) on the left.
  Note: If you only configuring IP address and DNS address with a yellow note Configuration, refresh the page until it loads completely.
   
  8. leave automatic IP IP address Configuration.
   
  9 change the DNS address to the manual DNS Server Configuration.
   
  10. enter manual for the manual preferred DNS Server 8.8.8.8 and 8.8.4.4 for auxiliary DNS.
   
  11. click Apply and you should get a success message.
   
  12. turn off the printer for 30 seconds and then turn it on again to force the new settings take effect.

• Network scanning multi-page Officejet Pro 8500 a w/o ADF (Vista and HP Print software)

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  My version of Vista is 6.0.6002 Service Pack 2 Build 6002.

  My HP Officejet Pro 8500 has e-all-in-one printer - A910a is the standard model, for example, the premium product of mid-range. It is connected by LAN cable. It scans, prints and can provide the status of ink level.

  The 8500 is connected via the network, and on a Vista PC, I use a desktop icon to launch "HP Officejet Pro 8500 A910.exe". The new software is very different from the [Photosmart c6150 dead] [uninstalled] old HP Solution Center, and I looked in the new textbooks at least briefly, so I hope someone can same thing me some time with a basic question/issues scan. My research forum has failed, but if someone has a link to a relevant thread, that would be appreciated.

  Without using the ADF on the 8500 has, can I scan multiple pages in a PDF file if the scans are done from the PC? How?

  I also tried scanning browser based and there is a drop down for sweeping on both sides, but the drop down menu is not activated and cannot be used.

  I only went through the configuration of the network folder, which may be necessary to get the ability I want. On this subject, I wonder if I set up a folder for all users, or just for my login.

  Thanks for any help!

  Success?

  Well, I created a folder network and was then able to scan to a PDF file of several page without using the ADF (ADF) documents.  To do this, (1) install the software provided with the Officeject Pro 8500 has, (2) the installation program a network folderand (3) run the scan of the touch screen located on the Officejet Pro 8500 has.

  (1) install the software supplied on CD (or probably downloaded from somewhere near here). You may be able to work with only the web browser interface, but I wasn't before install the software provided on the CD, and I suspect that some software is required on the PC.

  Install the downloaded software or the software provided on the CD-ROM titled

  HP OFFICEJET PRO 8500

  A910

  (2) Setup a network folder. The installation of the software created a few new icons on my Vista PC.  Double-click the icon of the desktop titled "HP Officejet Pro 8500 A910". On my Vista PC, it runs,

  "C:\Program HP HP Officejet Pro 8500 Officejet Pro 8500 A910.exe A910\Bin\HP"

  An application window should appear. Mine has a title, "HP Officejet Pro 8500 A910 (network).

  The application window has a section of Scanner Applications on the left. From there, the scanner to the network folder Wizard. Which can be done by double clicking on the 'scan to network folder Wizard"or by the first double clicking on"Scanner Actions"and on the screen that appears, click on"Scan to network folder Wizard.  Otherwise, you can get this done through the web browser, if you know the URL for your device's built-in web server. Because I use my DHCP router (to allocate IP addresses in my local network), I currently access the 8500 a of http://192.168.1.19/. From there on, I can access the Scan tab, and I can access the ability to "Setting up the network folder" on the left.

  Using the scan to network folder Wizard, I clicked on New and used the Browse button to select "C:\Users\Gordon\Documents\My Scans" to set up a folder named "Gandalf Gordon". The next page of the wizard, it will take your network password (or local password if he is counting on the local PC) required to access the PC where the path "C:\". "sailed above is located. When I clicked on finish, the wizard opens a web browser which indicated a certificate error. I chose to continue to the site, which turns out to be the web server integrated in the 8500 has. So now you know a URL where your built-in web server on your network if you were already uncertain. If you do this URL a favorite browser, the favorite should work even if the IP address of the 8500 a is changed in the future.

  Display (3) initiated a sweep of the touchscreen located on the Officejet Pro 8500 a. tap the icon "Scan." Tap the 'network '. Select the network folder. Place a page to scan on the glass of the scanner without using the automatic document feeder. Press 'Start Scan '. When the touch screen prompts, "Page another Scan", select 'Yes', place another page on the scanner glass and click, 'Start scan '. When the last page is analyzed, answer 'No' to the prompt "scan another Page.

  Note: When loading pages additional manually, you have to work a little faster or unit will then expire and close the file with as many pages that you managed to scan. I did three pages as a test.

  If there's a better solution out there, please share!