OfficeJet Pro 8620 include fax on the confirmation report image

The manual says I can include a picture of my fax on the confirmation on the 84 page report:

http://h10032.www1.HP.com/CTG/manual/c04204791.PDF

To include an image of the fax on the report
1. in the Control Panel printer displays, touch and drag your finger across the screen, then
Select Configuration.
2. press on the configuration of the fax machine.
3. touch Advanced fax setup and touch Fax of Confirmation.
4. tap on (fax) or we (send and receive).
5. press on the Fax Confirmation with the image.

However when I go into Setup, I don't see any reference to the "Confirmation of fax with the image.

My only chosen are:

Off does not print a fax confirmation report when you send and receive faxes successfully.
On (fax) prints a report fax confirmation for each fax you send.
Upon receipt of the fax) prints a report for each fax fax confirmation you receive.
Print a report of fax confirmation for each fax that you send and receive on (Send and Receive).

My firmware version is FDP1CN1414AR

Product number: A7F65A

Hey @darrensweeney ,

Thanks for joining us on the HP Forums today, hope you enjoy your time with us!

I understand that you are having problems with the instructions in the manual that explains how 'Touch Fax Confirmation with the image. You have followed the instructions and can not get the same result.

After completing step 4 and select 'Send of Fax' or 'send and receive', you will come to a new screen that asked 'Touch Fax Confirmation with image' or 'Touch Fax Confirmation'.

These steps are correct because I have the same version of the firmware and the same printer here at my desk and I followed these steps to get the "Confirmation of fax Touch with image.

Please try again and let me know what happens. Thanks for posting.

Tags: HP Printers

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