On new PC Windows/7, old 6310 all-in-One no Scan

6310 all-in-One (bought in 2007) worked ok on old PC Windows XP/SP3.

I bought the new PC Windows 7.

Installed the new driver, etc. downloaded from the HP web site on all new Windows 7 PC.

Seems to be successful.  Configured for the FAX.

It will copy.

It will print.

But will not scan.  It crashes.

Seems to be waiting for the loop, waiting for hpiscnapp.exe

Finally... After some uninstalling labor, s/w and 6310 has been reinstalled and

now, everything seems to work.

Thank you

Tags: HP Printers

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