Payment problems.

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• I have a payment problem trying to register for the plan of creative photography of cloud.

  I tried to register for Adobe Creative cloud photography plan today and I met a payment problem, when I tried to pay with my credit card for the S $13 per month plan. He informed me that there was a problem with my order and asked me to call 800-448-1642. I did and the useful operator said that it could raise the question for the payment service. I received the answer from earlier, and I copy it here so that you can help me with it.

  [email protected] through Flybe.com

  16:05 (2 hours ago)

  For me

  Dear Kim NGO,

  Thank you for your interest in Adobe Store-APAC & LATAM. According to your request, we spent reviewing your order. Unfortunately, we are unable to complete your order at this time. If you are still interested in purchasing the products, please place a new order using a non credit card payment method.

  Please note: this e-mail was sent from a notification-only address who does not accept incoming emails. Please do not respond to this message.

  Sincerely,

  Adobe Store-APAC & LATAM Customer Service

  Shop.Adobe.com

  So, how to buy the monthly subscription to Adobe Creative Photography Cloud plan without using a credit card?

  I called my Bank and they verified that there was no transaction on their record for any payment for S $13 today. I tried with my VISA and AMEX card credit (from different banks) and the two do not work. Why Adobe / Digital River rejects my credit card payment?

  The problem seems to be resolved, please try to place another order, send me the result.

  Concerning

  Baudier

• BB Ecommerse (new) payment problems

  I like just the "(again)" part of my subjects...

  For February, I received payment and statement of account of BB E-business. Guess what - they are different by a few hundred dollars. So according to the statement of account I should be paid more than I received on my PayPal account.

  Anyone with the same problem?

  Mystery solved, got response of support for electronic commerce:

  ----------------
  Please note that on February 22, 2013, we have sent a payment to your PayPal account, in the amount of USD $XXXXXX. It's for missed November sales, December and January. It is the amount of extra, which shows on your statement.
  --------------------

• Help payment problem

  Is there something wrong with the site right now that I'm trying to change my payment methods, which I can't all I get is to try again?

  What is the link that you are using? Manage your Adobe Creative Cloud membership

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Credit card payment problem

  I have problems with this month, Adobe CC Plan payment. Initially, the problem was not being able to update the credit card information (error: PMT_000008), after having tried several browsers, clean cache and introducing the new card number (I have 8 requests for prior authorization charged to my new card) I was able to update the information of the card , but the old card is displayed in the "Payment information" section (masterCard * 41 this is the old card), but in the "registered Payment Options", the new map is saved as the default (* 18 new card). So I was wondering. The information of credit card offers day or not, because you have tried to load twice the old Cardinal

  I already tried with the support (to appeal, they have not), any help would be good.

  I checked that you have bought in a Digital shop CC river, unfortunately the credit card can be changed by contacting support.

  Please visit http://shop.adobe.com/store/adbehap/Content/pbPage.faq

  Please click Accounts & billing link here https://helpx.adobe.com/contact.html to have a conversation with our billing support team.

  Concerning

  Stéphane

• Registered credit card payment problem - limited number of transactions on the new.

  I have delay in payment for my program because of the default limits of the new credit card. I'm in the photographers CC program. Credit card has been set at zero operations per month then on due time.  What to do now?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• my account expired because of payment problems

  My account has expired due to problems of payment this month. I have a special plan because I was using an old product before so I discount membership for a year. So now I'd like to change my credit card information and continue to use my old subscription because a year has not yet done. But there is no options to change my payment information to the web site. So, how can I change, pay and continue to use my old subscription.

  Thank you

  Hi Eilf,

  If I check the records with the associated profile adobe ID, the subscription has already expired due to non-payment of the invoice.

  The solution to this problem is to place a new order.

  Please see the link below for more information.

  Renew or restart your creative cloud membership

  Hope this will help you.

  Kind regards

  Hervé Khare

• Greek payment problems of credit cards

  Hello, due to capital controls which are effect on the Greek banking system the monthly payment from my account bounced. Greek credit cards are not accepted, and no doubt I'm the only one with this problem, because the cat of support was not aware of the problem and there is no official route from Adobe on how to handle this. My proposal was to use the credit card of our subsidiary in another country (and change the details of the Bill accordingly), but again this was not also possible... support offered to cancel the account and create a new. I assume that the payments more bouncing of the Greece, there will be a sort of average payment of handling/alternative that will be acceptable to Adobe (like banking or temporary transfer accept credit card from other countries until the situation is resolved).

  Best regards from troubled Greece.

  Adobe provides an extension of 30 days to customers creative Cloud in Greece who are up for renewal and the difficulties of payment face in light of the current constraints placed on financial transactions. This should help to ensure that you continue to have uninterrupted to your tools and services access while the situation is being resolved.

• Direct payment problems

  Hey everybody,

  I have a system of direct payment somewhere between user registration and authentication within the app. I confirmed that my Integrator ID is valid, and that the box "send app ID and version" is checked in the app generator.

  , The system has been for a while, but I had to change, that is when I noticed that the system was broken. After some research I found that the SSL certificate on https://lighthouse.adobe.com has been and remains disabled. I managed to write my system around the invalid cert, but I fear that it may still cause problems.

  I have contact the Gold technical support, but they were not useful (they still able to deliver a file number).

  I'm on date limit and many require this system works. Any help is appreciated.

  -Scott

  Hi Scott - contact me directly at [email protected].

  But, regardless of your service, you should not use anything on lighthouse.adobe.com.

• Subscription and payment problem is exceeded

  I had some problems with my credit card rechargeable on this month, there is not enough money to pay monthly fees, and now when I run my software, I get a message saying that my subscription has expired and there are 23 days remaining.

  Now this drug is ok with the card, I just want to know how can I pay monthly fees and make the above error message disappear.
  Is there a way to 'force' payment now?

  Hi pierluigimadonna,

  Please try to put your licensed software. Launch any creative cloud application and when he invites the error "subscription expired", click on this software license and connect you with the Adobe ID and passowrd associated creative cloud subscription.

  In case if you have the same issue again, please send me your Adobe ID via private message.

  Kind regards
  Ashish

• Payment problem

  I have a problem. I have 3 Bay time to upgrade my storage. I chose 50 GB and apple already take money from my account 3 times. But my storage always without change

  You don't see the upgrade in the workplace > iCloud > storage > Storage manage or change storage Plan?

• Update of payment problems

  Hello

  My name is Julia Meade and I got an Adobe account during the past year. He has just cancelled and I keep trying to update the information of credit card and for some reason, the site is having issues and will not let me.

  Is there anyone I could call to solve this problem by phone?

  Thank you

  Julia

  I don't know if the support is open today, but the link is below

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

• License blocked pour payment problem while the licence is set!

  Hello

  United Nations of noss creative cloud accounts is disabled with an error message:

  Payment required

  Unfortunately, the saved billing information could not be used to make this payment. Please Update this information.

  Or, the license has been more in November 2015 for 1 year and everything worked fine. We have changed credit card effectivmeent, I updated the details of Billings, but without effect. It's been 2 week service to support me for a walk telling me that the file is transmitted to the 'Expert'. in the meantime we can no longer work properly for 2 weeks while we are in good standing.

  Someone did it an idea or a way to contact a competent support at Adobe service?

  Thank you

  Hello

  Please help me with your reference # case for your interaction with the support and I can climb it for you.

  Kind regards

  Sheena

• Payment problems - recommended cat but does not work

  Hello

  The credit card was rejected because he was over the limit. This problem has been fixed, but I don't see any way to pay the account manually or have Adobe reprocess it.
  All I can do is to change the map. I tried to change and then return to the original, but Adobe won't accept.

  I tried to go through the contact us link, but ended up with a recommendation of cat, but no direct link. I can't find any other way to use the Chat. Everything that brings me to the same page and problem.

  Any ideas?

  Thank you

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• PS and Lr of payment problems.

  Hello. I bought Photoshop and Lightroom. I use them in my MacBookPro, no problem. But I also bought an iMac yesterday. My CreativeCloud says I have to pay to use Ps and Lr when I try to connect in this iMac, but I had no problem in MacBookPro. Do I have to pay for Ps and Lr for every computer I use them or?

  No, a single subscription-> install on an unlimited number of computers.

  Troubleshooting FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• Creative cloud payment problem

  I am buying the annual student creative cloud and it seems not be soon. I put in all my info and press on confirm and for less than a second a payment processing window opens, and then reload the web page and I'm back to the page where is said to confirm the payment. I didn't get e-mails on the transaction. I tried with paypal and credit card and it will go through. The web page keeps reloading and bringing back me to the confirmation page. I don't know what to do.

  Please check "private message"

  Concerning

  Megha Rawat