Photosmart 5510 - scanning

Similar Questions

• Photosmart 5510 Scan to PDF

  I just bought a photosmart 5510 and installed on a Mac OS 10.7

  It is to replace an old but reliable scanner HP scanjet 2400 which I was using connected to a windows machine. on the scanjet I could scan multiple pages to a PDF, but I don't know how to do this on the 5510.

  Thanks in advance

  Ok

  Run the installation again,

  Be sure to select check the option software recommended during installation.

  (In the 3rd or 4th form).

  You will find the Hewlett-Packard with the HP Scan3 folder inside it.

• Photosmart 5510 - scanning problem; Impossible to establish a session / unable to connect to the computer

  Photosmart 5510 was printing and scan OK, but now can not sweep.  Printing is OK.  Have reinstalled the drivers, reinstalled the software, rebooted Mac and printer.  Operating system OS X 10.6.8.  Received error message when reinstalling software "com.hp.dmf.DeviceConfiguration.ErrorDomain error-2002", but did not cause of reinstallation of software to fail.

  Have you tried everything I can think of... any suggestions?

  I did all that, but he also discovered that my macbook has a manually assigned IP address outside the DHCP range, router, so the printer/scanner perhaps could not see it on the network.  One or the other or both solved the problem... Thank you!

• Photosmart 5510 e - all-in - One: Photosmart 5510 - scanning with iMac does not work

  After you have reinstalled the SW printer via the home network, the scan function is not visible when I opened the printer on my iMac. After the first installation has worked well. Then I had to reinstall all the SW on my Mac, so I lost the first installation of my printer. What can I do?

  Hi @HWEB

  What happens when you try to scan? Do you have a message of error before or during transmission scan, or do the software is not open? Maybe you can not locate the software now, or the software cannot communicate with the printer.

  While I wait for you, if the problem occurs when you print from several programs, please follow the steps below and let me know the results of your efforts.

  Scrub / uninstall

  • Open the Applications folder > HP or Hewlett-Packard folder > Uninstall HP
  • Click continue, click on one of the printers in the list.
  • * Only perform this step if you have not all other HP printers.  Press and hold the Option, control and command, while now the three buttons.
    
  • Click Uninstall.

  Manually uninstall the remaining files potentially - I apologize in advance is not a fun task! I'll try to make it easy to follow. Some of the files described in the following steps can be found, if you can't find one of the files or folders on your computer, do not be alarmed.

  Move the files or folders to the Recycle Bin, drag and drop

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

  Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, IO HP and HP trap monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * files starting with HP or hp
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

  Close all open windows.
  Turn it back on.
  Empty the trash.

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• Photosmart 5510: photosmart 5510 doesn't scan

  My Photosmart 5510 left scanning for computer (HP Pavilion with wireless connection). I get a msg of unsuccessful scan from the printer and an HP 5510d series is not found msg on my computer.  He still won't print.     I restarted everything.   When I opened the printer from start I get a box Priinter configuration and software with connect a new printer and add more software options.   A ran the full feature software and driver and get msg that I need to insert the disc and the earlier version cannot be deleted.   Ran print and scan doctor and it says Installer get full software not installed.  I don't know what else to try.

  Hi @dmorfy,

  There is a utility called Microsoft mount it that might be able to help to uninstall the old version of the HP Photosmart from your PC software. It is pretty Strait before running.

  Once it's done try to reinstall the software.

  Please let me know how it goes.

  Thank you!

• My Photosmart HP 5510 Scan photos in the file on my Mac running Yosemite

  I get an error message that the parsing failed everytime I try to scan a photo.  I downloaded the latest driver through the Apple App Store.  I rebooted the computer and the printer.  Help!

  Hi @JaneCat,

  Welcome to the HP Forums!

  I understand that you cannot scan pictures of your HP Photosmart 5510 to a file on your Mac of Yosemite. I'm sorry to hear that, but I'm happy to help you!

  I recommend to download the drivers and full software functionality of our Web site, HP Photosmart 5510 e - All - in - One printer full feature software and drivers, as it is compatible with Mac OS X Yosemite.

  If you still have questions, I also recommend this analysis guide, a Message appears "No computer found" during scanning. Then follow the steps in the section that says it's for, Mac OS X 10.6 Snow Leopard, OS X v10.7 Lion, v10.8 Mountain Lion OS X or OS X v10.9 Mavericks. Given that these steps will still work on Mac OS X Yosemite.

  I also see this how to scan guide, scanning with HP software full feature in OS X v10.10 Yosemite.

  Hope this information is useful and thanks for posting!

• Not able to scan from the printer to my computer control panel using the HP Photosmart 5510

  Hello

  I recently bought the new HP Photosmart 5510 all in one - and I am not able to scan from my printer to my computer.

  I am however able to scan by launching the scan of the computer. I talked to HP customer earlier this evening and we ran printing + scan doctor and can't find any problems.

  I am running Windows 7-64 bit and that you have installed my wireless printer using the Installation CD supplied with the printer today.

  I could not finish troubleshooting with the technician that I talked to because I had to go to work. The person that I spoke with proposed possibly the full functionality of software downloaded from the hp.com site, which I'm happy to do, but I think that it is useless, because I have the CD of installation here. (The rep that I talked to was very nice, but I prefer not to have to uninstall and reinstall if it is not necessary)

  Because as I mentioned above, everything works perfectly and I am able to scan - but not directly from the printer itself.

  When I try to scan from my printer to my computer an error message appears on the control panel of the printer indicating that: there is no scan destination options of analysis chosen / no..

  However, I can't find anywhere with my HP software where I could add / make sure that the destinations were there. (As I could on my other printers. (IE. By the solution Center)

  This printer does not appear to be a solution center that I could find and the scanner installed with the CD icon doesn't give me any options regarding changing the settings of the parser

  I wonder:

  1. the Hp Photosmart 5510 does not have the capacity to scan from the printer control panel?

  2 OR the CD installation provided with my printer only has the base drivers as the agent of tech support suggested? Which means to scan from my printer I need to download drivers for your hp Web site?

  3. or is the problem because of something else entirely?

  Thanks for your help!

  HI Dublin,

  Follow the steps below to uninstall and reinstall the printer.

  1. open Control Panel

  2. click on uninstall a program

  3 uninstall the Photosmart 6510 in the list

  4 restart your computer

  5. download and install the latest version of Adobe flash player

  http://www.Adobe.com/support/flashplayer/downloads.html

  6 download the drivers and full software functionality, and then reinstall the printer.

  Version 28.8

• Printing with the photosmart 5510 and MAC 10.7.2 is a dream? and I don't even go to part scanning

  Wauw, buy a photosmart HP 5510 printer and you are very busy for Christmas together to print wireless?

  Unpack your photosmart 5510 and install?

  Well, it prints 1 page and then you get the message printer isn't ready if you want to print your next page.

  1st day, I try with my own knowledge.

  
  

  Updates

  Reset the router.

  Work with difficult IP put in the printer.

  Change the IP address via the Web interface.

  Change the settings of the router

  Try to reinstall the software which is not even possible that most all do the manual says that it is.

  Still 1 print and then nothing. Reset the printer or change the IP in the difficulty of the printer, labour, still 1 print or scan or 1 airprint but then nothing.

  (printed about 35 pages of BS as test)

  Day no. 2, new day of new towers

  Looking around the God thank you forum I'm not the only one who has this problem.

  A lot of people, same problem, some struggle for 6 months, contact support without success.

  Damm scan I even was going to this party and look at all the users having problems. Allow me to first impression please.

  And right now, it looks resolved advice and try to do the same. No results at all.

  Day still no 2, but I can't download now...

  Come on guys read it all, it seems that you are lucky, when it works. You must be a programmer if it works.

  My main question is;

  -Is this or Steve Job knew this?  This product is in its Apple store, HP uses the Apple logo.

  -Sell HP t - he produced cheap now and get the money back to test everything print and use the cartridges?

  -Are there hope or solution let this work smooth with what the box and ads tell?

  -J' just forgot a small no and someone give me the solution?

  -In a lot of wine in these days of Christmas?

  Hope someone can help me and get this Photosmart 5510 working (printing, scanning and airprinting it says on the box)

  Hi ShiomiL,

  A tried these last few months, a lot of time to get the HP works as it should work (especially the airprinting and scan) without any success.  We used with IP printing/scanning, which wasn't a problem, but does not give us the full possibility of the HP printer.

  Today I bought an apple Extreme airport, connect and a few seconds later all works perfect

  In the end, so it was the TL-WR741N (the latter replaced by apple airport) that give problems.

  I just wanted you to know and say thank you for the support you give.

• My photosmart 5510 does not scan the pictures correctly on my mac os

  Hello

  Just like the title says, my Photosmart 5510 analysis correctly on my mac. The photo I, m continuous cutting, scanning sends an incomplete picture when I scan photo to file. I did everything positioning of the image anywhere on the scanner in the selection of all the different options to send the photo wireless on my mac. The scanner seems no analysis does not completely. Any ideas? Help, please. '

  Thank you!

  Hello

  The default analysis workflows configured to scan photo 6 x 4 in. make sure you change the scanning settings to not crop the area swept as follows:

  If you use Mac OS X 10.7 (Lion), make sure to install the critical update below, otherwise skip to the next step:
  http://FTP.HP.com/pub/softlib/software12/COL41827/MP-101648-1/HP_Scan_for_Mac_OS_X_10.7_Update.dmg

  Now change the settings as follows:
  1 open the HP utility and select your device.
  2. based on Scan Settings open the "Scan to Computer".
  3. click on the tab "scan tasks.
  4. Select the shortcut Scan allows to analyze, and then click on edit.
  5. in the section of scanning from an HP device, click the blue triangle to expand the menu.
  6. in the expanded menu now, open the drop down next to cultures in and set as none.
  7. click OK and try to scan.

  Kind regards
  Shlomi

• HP photosmart 5510: hp photosmart 5510

  I have trouble scanning photosmart 5510 on my PC since I installed windows 10: there is no problem with the software, but pinter them cannot see the PC

  Hello

  try to install the most recent to win 10 S/w

  http://ftp.HP.com/pub/softlib/software12/COL39102/MP-108875-4/PS5510_1315-1.exe

• Photosmart 5510 - wireless Mac - printer offline

  Hi there, I am trying to print from a Mac again photosmart 5510, wireless is connected, tested printing via an ipad - runs like a dream.  Unable to print message error "printer is off-line" laptop (Mac 10.7.2), the printer is not connected.  Printed with a cable but I can't via wifi. Have checked all troubleshooting tips, no luck.  advice is appreciated

  Download and install this: http://support.apple.com/kb/DL907

  Reset the printing system:

  -Go to System Preferences > print & Scan
  -Right (or control) click in the rectangle listing your printers and select Reset Printing System.
  WARNING - This will remove ALL your printers!
  -Select the sign more to add a printer. Select the default tab on the top of the window. Search for the printer, select it, and wait until the button 'Add' becomes available. Until it clicks.

• without the Photosmart 5510 ink cartridges Control Panel cannot be accessed

  I have a Photosmart 5510 which has no ink cartridge. My intention is to use it to scan only, and I would like to be able to set up wireless. When I turn on the printer, the control panel displays this: "problem of ink cartridges.  One or more cartridges appear to be missing or damaged. Install or replace the affected cartridges. »

  The wireless button or the ePrint button cause anything to appear on the control panel and there is no other options, such as cancel or continue.

  Is there a way to go beyond this message of ink cartridges without installing cartridges?

  Hello

  In general, I'm afraid the answer is no, as a multifunction device, it requires the ink required to operate the device but there are of the workarounds you can try.

  That there is a problem with one or more of the ink cartridges should be sorted first, the control panel will not answer while the device is in an error state.

  You try to use the computer temporarily plugging in a USB port on the printer.

  If the printer is recognized by the PC in such a State, let it finish its configuration and open the software HP Photosmart 5510.

  Open the utilities tab and click on Setup & software printer, then click on convert USB to wireless and follow the steps on your PC.

  If this success then run a scan of your PC use.

  If it is not detected, which is likely to be affected by the error status of the device, such you will solve the problem first.

  You can follow these steps to solve a problem of cartridge if necessary:

  http://support.HP.com/us-en/document/c02924284

  Kind regards

  Shlomi

• hp photosmart 5510 series: photosmart hp 5510 series files are not found

  Hello

  I use the Hp Photosmart 5510 series printer and is faced with a problem where I can not scan from the printer to the laptop. Before having this problem, I used to scan from the printer wireless without any problems, but after I changed my Internet brand and speed, the printer keeps saying "to ensure that the printer software is installed on your computer and this 'scan to computer' is activated via the printer software" even if I have already connected the printer again internet. I have the printer software on my laptop, but it does not work. When I try to click on scan of the computer, the computer used to say "files series hp photosmart 5510 are not found". I tried to change the IP address, but that didn't work either. So I don't know what to do now. Also, I tried to use the USB cable and it worked, who showed me on the printer, I can scan wirelessly or via USB. When I tried with the USB key attached to the laptop, wireless the wireless worked (as well as the USB port), but when I took off the USB cable, it did not work. Help, please

  Note:-J' formatted the laptop and operating system went from vista (original) to the Ultimate, which helped to improve the performance of the laptop. -What is has everything about the problem?

  Welcome to the HP community @Blizzerd,

  I wanted to answer your question to have the printer connect and work on your network wireless 'new '. I think that if you uninstall the printer and reinstall the printer software and continue through to set up the printer on your network, it should work for you.

  Here are the steps for you.

  1 uninstall the printer software, and then restart your PC.

  2. click on this link, select Windows 7 and follow all the steps to install and reconnect the printer: HP Photosmart 5510 and 7510 printers - setting upwards to a wireless network

  Test print and scan and let me know what happens! I hope that does the trick

  Testify of my answer by pressing the thumb in the air below and hit the "accept as Solution" button, if I have you helped a resolution!

  Good luck!

• Photosmart 5510 - part dead touchscreen

  A year and two weeks after I bought it (only two weeks out of warranty!) the right lower quadrant of the touchscreen on my Photosmart 5510 does not respond to touch. So anything that requires the use of the screen such as copying and scanning can be done (two weeks out of warranty!). The printer is not widely used. Everything works fine (e.g. WiFi printing). Y at - there a solution or is it the result of poor quality (anyone else have this problem?)

  Here is the solution! (I'm the original poster). Download the application of remote control hp all-in-one to your smartphone / tablet. This allows you to do all the important things that you should be able to do on the touch screen of the printer. I also had a problem when I changed my WiFi router you normally use the touchscreen to enter the new password. But you can do it via a USB cable to a PC. PS I agree there is a batch number (lots of people have the problem of touchscreen) but hp did not want to know!

• do not install the driver for XP photosmart 5510

  I tried in vain several times to install the driver for my refurbished XP for my laptop HP photosmart 5510. I said I want to install via radio - he finds the printer and lets me select - then it starts the installation.  It gets about two-thirds through the bar of "installing network printer." "and crashes.

  I let it rest, go to walk my dogs, prepare dinner, and it moves of there.  When I click on cancel, it crashes during the phase cancellation and I'm relegated to "force quit" process.  It's annoying!  All I want to do is wireless printing.  Scanning the computer would be an asset.

  BTW, I had NOT of PROBLEMS installation on laptop of my wife under System 7.

  Help, please... Thank you

  Docswan

  Hi docswan,

  I can't wait to hear that you are experiencing installation problems.  The following steps may resolve this problem. You can also view documents related to this issue by clicking here.  If you are unable to install the full features software, a generic driver can be installed via windows to enable printing only.  Here is a link that will provide the steps to do this.  Click here

  1. connect a new printer.

  2. the software freezes when "control network.

  3 allow software to sitting there for 3 minutes (to fill in the background).

  4. go into the Task Manager process tab.

  5. complete the process of HP network Communicator.

  6. This should push the software to a point to choose wireless or Ethernet.

  7. Select Ethernet or wireless depending on connection.

  8. Enter the IP address manually in the appropriate box.

  9. the software freezes probably during the 'network of control' all or part way through.

  10 allow software to sitting there for 3 minutes (to fill in the background).

  11 go into the Task Manager process tab.

  12. end of the process of HP network Communicator.

  13. This should push the software before saying that the printer cannot be installed correctly, but can be installed via the IP address.

  14. click "continue".

  15. the software should continue and give a green check mark.