Unable to install printer driver

I don't have a boot disk for my printer hp c3140 so I downloaded a driver from hp. I followed all the instructions and cannot get 94% - step 3/4 can I get a fatal error in the view in the view of the installation. I'm that al will not install steps but still stops at the same step each time. Help please!

Hi @dk68,

Thank you for joining the HP Forums!

I noticed your post that you can not install your c3140 HP printer. I'm happy to help you!

What is the operating system you use, Windows or Mac? What version? http://www.whatsmyos.com.

You are able to print a self test report? Print a self-test report.

In the meantime, if you are using Windows, try the steps in this guide, a poster 'fatal error' during Software Installation (Windows) HP.

If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

I hope this helps and thanks for posting!

Tags: HP Printers

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