Where is my Officejet 7410 incoming Fax go?

Similar Questions

• Do not feed paper for incoming faxes, officejet pro 8600 premium

  I have a HP Officejet Pro 8600 Premium.  Recently I started having a problem with my incoming faxes.  An incoming fax comes through, and when it will feed the paper to print, it shows on the screen that it is paper.  He goes through the process of trying to feed paper through and makes the sounds, it does usually when I am out of paper in the feeder, but I'm not.  It prints and copies fine.  Just having this problem with the incoming fax is not able to print.  Help!

  Too bad!  I found the problem.  This is a printer 2 bins and sort my incoming faxes were trying to feed from the 2nd drawer (which was empty).  I have no idea how the setting has been changed, or how to restore it, but I'm not worried about it, now that I know what it is.  I was able to print any faxes that never came through (all 24 of them, Ouch!)

  Thank you!

• HP Officejet Pro 8620: Pro 8620 incoming faxes will not desktop folder

  My Pro 8620 will no longer send incoming faxes to a folder on my desktop.  How can I make him again?  All the information are in place to do this, but for the last 2 weeks, it is not.  Nothing has changed to the extent that nothing else.

  Hey @dvd57,

  Welcome to the Forums of HP Support!

  I understand that you have some problems with the fax to a folder of your 8620 e-all-in-one printer Officejet 10 Windows PC. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done:

  1. Turn the printer off.
  2. While the printer is turned off, disconnect the power cable from the back of the router for a minute and reboot your PC.
  3. When the lights come back on the router, turn on the printer.

  Please let me know if this allows fax to send to your PC. If so, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• OfficeJet Pro 8620: officejet pro will not automatically print incoming faxes & answer

  I have a brand new Pro of Officejet 8620.   When I receive incoming faxes, I must be at the printer to press the ACCEPT button on the LCD screen.  I put the printer/fax AUTO ANSWER.    It did not work.  Any suggestions on how to have the unit automaticlly answer & print incoming faxes without having to be in the machine when machiines phone line rings.   I put the machine to meet Telec.  It is not set to meet incoming voice communication.

  Thank you for your informative reply!  PROBLEM SOLVED.  I was able to access the HP phone support people yesterday afternoon.  They very kindly put me through many of the steps you mentioned, that didn't work.  Finally the second support officer who got me the steps I have press the RESET button in THE SETTINGS on the LCD screen by DEFAULT and immediately after this step, solved the problem.

  My suspicion is that the machine, although that brand new, was in fact a refurbished machine sent to me by HP to replace the original purchase, which had a LCD screen showing only Chinese language that could not be changed.

  The replacement machine probably had been implemented at the different use of mine.

  Thanks to the lady who finally suggested hit the RESET button to THE DEFAULT SETTINGS as well as other people who responded!

  Everything is fine!      Aaron

• OfficeJet Pro 8500 A909n: Fax e-mail digital configuration, but always print incoming faxes

  How to set up this AIO to prevent to print incoming faxes, redirected to email (digital Fax Setup)?

  Thank you

  FredVe

  Hello FredVe

  The following can be found on page 91 of the user manual. (Officejet 8500 manual)

  To change the settings of the device control panel

  1.

  Press the (Setup) button, select Basic Fax Setup, then Fax to PC.

  2.

  Select the setting you want to change. You can change the following settings:

  •

  View PC hostname: displays the name of the computer that is configured for

  administer a Fax to PC.

  •

  Turn Off: disable the PC Fax.

  NOTE:

  Use the Solution Center to turn Fax to PC.

  •

  Disable Fax print: choose this option to print faxes as they are received. If

  you clear print, color faxes will be always printed.

• I have an Officejet 4500 printer all-in-one. I have problems with incoming faxes.

  I have an officejet 4500 all-in-one printer.  I have problems with incoming faxes.  It starts to connect, but then prints a sheet indicating image Fax Send report is set to off.  How can I enable this so that I can receive faxes.  Thank you.

  The "image on fax send report is set to off" is just for the image on the fax. This is will you won't fax. Check the connections.

  You should have the telephone line from 1 LINE of fax directly to the WALL SOCKET.
  You should have the phone plugged into the LINE 2 of the fax machine.

  Access your fax on the printer settings.
  Go to the ADVANCED SETTINGS.
  Enable error CORRECTION MODE (ECM) - OFF
  You turn Fax speed to-SLOW

  After that, run your FAX TEST and see the results.

• Fax/scan without a phone with officejet 7410 all-in-one line

  I have an officejet 7410 all-in-one and UNPLUGGED my phone line at home. How to download software in order to fax/scan items? I get the message error is "you must install or run HP software for this feature.

  Here is a link that will help you with that.

  http://WWW8.HP.com/us/en/support-drivers.html

  1. Enter the name of your printer DRIVERS AND SOFTWARE

  2. choose your operating system

  3. then, when he asked to SELECT A DOWNLOAD, choose the software FULL of FEATURES.

  Let me know if this can help, thank you.

• OfficeJet pro 8620: how to set up printer to turn on automatically when you receive an incoming fax on a dedicated line

  I want to configure my printer to turn on automatically when receiving incoming fax. Do I have to leave power or can I change the setting to turn on automatically with each incoming call. He is a dedicated fax line that is not connected to my computer. Also there is a sleep mode, the power led remains on when you use the sleep mode?

  Hi @mcqwats,

  Welcome to the Forums of HP Support! I see you want for your printer HP switch automatically when an incoming fax arrives. You have not the possibility to activate the automatic answer - on, but the printer must be turned on so that this function executes.

  There is however no way to set the preferences to activate the printer when it is off.

  I hope that answers your questions.

  Thank you

• Fax HP Officejet 4500 Desktop won't automatically receive incoming faxes

  Recently bought a HP Officejet 4500 printer/fax/scanner desktop computer. I programmed the fax to answer / connect auto after 2 rings. It connects automatically, regardless of the number of rings. I have to be home when a fax is sent to me, in order to manually push the Green Start button to connect and receive. Any suggestions as to what I was wrong?

  That would well enough to be a problem with the 4500, herself, the automatic response feature is very much part of the printer and it would have nothing to do with the computer sound attached to. Something unusual on your phone line (like having DSL service and connecting the 4500 to the telephone without a DSL line filter) which could help detect a ring? HAL
  --
  HAL Hostetler, TCE
  Broadcast Pro - MS MVP-Print/Imaging - WA7BGX Engineer/I.T.
  www.kvoa.com - KVOA television, Tucson, AZ.
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• OfficeJet 5740: Cannot fax from the computer

  My new Officejet 5740, purchased on 11/15/14, worked fine until February 2015 - no problem with any of its functions, including faxes.

  That was all the time I went from a wireless connection to a USB connection and since then out of faxes cannot be sent from the computer, even if they can be sent from the printer by using the LED screen. There is no problem with the incoming faxes.

  Sending the printer with the LED screen is a nuisance of errors compared to the convenience of use of the computer. Lengthy discussions with HP Technical Support have been of any help. The technicians seem to think I should just give up and use the LED screen on the printer.

  After trying in vain to send an outgoing fax using the computer, the Fax status window appears saying "queue... "as the status of the fax, and it never goes one further.

  Is it possible that my passage in wireless USB connection type caused the problem? Maybe I need a different driver? If Yes, where can I download one, and what should I go for? Thank you.

  Hello @Harry46,

  Welcome to the Forums of HP Support! I see that you are not able to send a fax from your HP Officejet 5740 computer, you can send a fax from the front panel.

  I think you just need to update the drivers and software, please proceed with the following steps:

  1. disconnect the USB key if you use a direct connection.

  2. remove the HP software JO 5740 uninstall from the control panel of your computers an option of the program.

  3. restart the computer.

  4. make sure that all them that software JO 5740 has disappeared from the list of programs, but also your HP folder listed under all programs in your Start Menu.

  5. now, go ahead and download the software and drivers for your JO 5740 (DO NOT connect USB until the software prompts you to):

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=MP-134701-2&cc=us&DLC=en&LC=en&OS=4063&productOid=6617254&sw_lang=&product=6617256

  6. go ahead and print a test page.

  7. If you are unable to print a test page, please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

  Please let me know if this succeeds, can now send you a fax from the computer? I'll watch for your reply.

  Thank you

• Incoming faxes

  Incoming faxes can be routed directly to the PC (such as .pdf documents) (similar to scanned documents) instead of being printed?

  Printer is a Photosmart 7525/cz046a

  Hi kvetch.

  Unfortunately, archiving of digital fax to PC is not supported on the model you have (Photosmart 7525).  This function is currently only available on most of the OfficeJet models.  I hope that you will continue to find your Photosmart precious for you, however.

• Fax does not recognize the incoming fax signal

  Fax does not recognize the incoming fax on Officejet 6700.

  Hey Bills6700,

  Welcome to the HP Forums!

  To not recognize the incoming faxes, I've included the document "cannot send or receive faxes. I know that's not the exact error message you get, but the steps will always help you.

  If you are still having the same problem after troubleshooting, could you please answer the following questions.

  1 is on a dedicated phone line fax machine, or is it shared with another phone?
  2. are you using a separator, or is plugged directly into the phone jack fax line?
  3. the phone cord is plugged you need two wires of copper at the end?
  4. do nothing missing on the fax test report?
  5. do you have an answering machine (physical box), or voicemail (you must call to access your messages)?
  6. What is the rings before answer on?

  Please let me know the results for the troubleshooting steps.

  Thank you.

• OfficeJet Pro 8625: Image Officejet Pro 8625 fax on the confirmation report Include

  I'm embarrassed to ask what he has been asked and answered before and the questioner was apparently able to operate on the answer. Unfortunately it does not work for me.

  http://h30434.www3.HP.com/T5/scanning-faxing-and-copying/OfficeJet-Pro-8620-include-image-of-fax-on-...

  Here are the relevant instructions of the answer to the foregoing that I followed to the letter:

  1. in the Control Panel printer display, press and drag your finger

  across the screen, then use the installer.
  2. press on the configuration of the fax machine.
  3. touch Advanced fax setup and touch Fax of Confirmation.
  4. tap on (fax) or we (send and receive).
  5. press on the Fax Confirmation with the image.

  I noticed also followed the original poster:

  When I got to the step in the instructions that indicate:

  4. tap on (fax) or we (send and receive).
  5. press on the Fax Confirmation with the image.

  I was not completely doing step #4, I was looking only at the screen and viewing that she wanted the radio button on the Fax Send selected choice and did not bother to 'touch '. When I touch, he brought me another menu, where I could choose #5 Touch Fax Confirmation with the image.

  Everything I did. I also made sure "Scan and Fax" was ONE. No joy in mufville.

  Here's what I see on the report of Confirmaton:

  __________________________________________

  Note:

  An image of page 1 will appear here only for faxes sent as Scan and Fax.

  ___________________________________________

  Hello

  In the fax configuration Select Fax of Confirmation (on Fax Send) as you listed it, then remember to choose to include the first page in this menu.

  From the main screen of the printer you select Fax and then press settings, set the method Fax Scan and Fax and confirm.

  Now try to fax once more, do not forget to place the original pages on the top of the charger page, be aware that it does apply only for faxes sent from the charger, no glass flat.

  Please let me know if this is useful,

  Shlomi

• Digital fax on computer - when the computer is offline, what is happening to the incoming fax?

  I have the HP all-in-one Officejet Pro 8600, and it is on the network.  I recently put to save incoming faxes as digital files on a computer on the network and it works perfectly when the computer is available.  My question is this: what happens to incoming, if the computer is offline or unavailable fax (as if someone shuts down the computer)?  I want to just make sure that faxes are not 'lost', and they will be printed or recoverable in some way.

  Hi Memjay,

  I understand that you have an Officejet Pro 8600 that you put in place the digital archiving of faxes to a network folder, and you have just a question about it. I will do my best to answer this question for you!

  If your computer shuts down, and the printer had to receive a fax while it was turned off, the printer should hold that fax in memory (can generally hold up to about 30 pages in memory) and then when your computer is back on and pull has refreshed (generally set to 5 or 10 minutes) faxes in memory should appear in the network on the computer file. This document of setting up digital fax HP to save faxes received on your computer has a before you Begin section that explains just that ideally, you want to leave the computer at any time, but once again the printer there little memory to contain faxes until the computer is back on and looking faxes again.

  I hope this helps to answer your question, have a great day!

• HP Officejet 4630: Backup Fax reception

  Hello

  The instructions for my HP Officejet 4630 to turn on the backup Fax reception so I can print the faxes missed memory.  I went through all the fax settings and sub-menus, but impossible to find the backup Fax reception.  Can someone tell me where I can turn that on or off?  Also, if I switch on it and there is an error, when received, do not fax, I'll be able to print the fax failed memory (if I can find where to turn on the Backup Fax reception)?

  Thank you!

  Hi Tmactag,

  Welcome to the HP Forums!

  I noticed that you are trying to find the option to print the faxes missed the memory with your HP Officejet 4630. I am pleased to see that for you!

  According to page 50 of the User Guidefor your printer, it states:

  Reprint of faxes received from memory

  Faxes received, which are not printed, are stored in the memory.

  NOTE: After that the memory is full, the printer cannot receive the fax again until you print or erase memory faxes. You can also delete the faxes in memory for purposes of confidentiality or security. According to the sizes of the faxes in memory, you can reprint up to eight more recently printed faxes, if they are still in memory. For example, you will need to re - print your faxes if you have lost the copy of your last draw.

  To reprint the faxes in memory from the printer control panel

  1. make sure you have loaded paper in the main tray. For more information, see loading page 28.

  2. starting at the homescreen on the printer screen, press up and down to select Fax, and then
  Press OK.

  3. Select settings, and then click missed reprint faxes.

  Faxes are displayed in the reverse order from which they were received with the most recent
  received the fax first, and so on.

  4. Select the fax you want to print, and then select print.

  5. If you want to stop the reprint of the fax, click Cancel.

  Hope that answers your question and have a nice day!

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