HP Officejet 7410xi all-in-one error message '... .align right cartridge... "

Printer: HP Officejet 7410xi all-in-one + CD of Installation

Computing: Dell XPS 8700

OS: Windows 8.1

Question:  Printer error message... Align the cartridge to the right... "The right (black) cartridge is not empty.  He worked until the middle of print job.  Place another cartridge in printing is faded to the right and dark on the left with no error message.

What is the difficulty that these cartridges are expensive!

Hi @xandux,

I see by your post printing went on the right side, you tried a new cartridge and have the same results. I can help you today.

I would like to do a hard reset to see if that will solve the problem.
Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
This ensures that the printer is full on and can help this situation.

Follow the steps is this document to see if it will help resolve faded printing.

Missing, faded or dull colors.

Print the self-test on the printer hardware to see if it's a hardware or software problem.

You use genuine HP cartridges?
What are the ink levels?

Let me know the results of the test pages of the document.

Good day!
Thank you.

Tags: HP Printers

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