HP officejet j6480-do not copy or scan.

Similar Questions

• OfficeJet 5745: New Office HP 5745 jet does not copy or scan from glass

  Brand new officejet 5745 won't copy or scan anything into the glass.  I insert the paper, choose the copy and the document on top of the tracks, lightbar feeder does not move and it produces a blank page.  When you try to scan the computer, I get an error message to insert the document into the document feeder. Help.

  Thank you.

  Hey TDawg61,

  I'm not in contact with the phone group, you will be better off calling in and see what they have to say. Wish I had better answers.

  Kind regards

• C6280 All in with Mac OS x can not copy or scan

  I can't copy or scan. on my 6280 C all in one.  I use Mac OS x 10.7. It worked, but now all I get is a sheet with all the gray-black ink which resembles what happens if you leave the cover upward. This seems printed on or in the preview copy and scan on the copying and scanning previews - scans show a test of color along the edge.  I can print from my computer.

  I tried most of these steps.  Because it would not copy or scan it look like lamp or sensor was out. So I got a new all-in-one HP at Costco.  To still get advice ho to replace light would cost $25 at HP as it was not under warranty, as well as any necessary parts.  New one is $99.

  Thank you very much! PROBLEM SOLVED.  It's really cool to have this forum available! BRAVO!

• HP Photosmart 6525 Just out of the box: do not copy or scan.

  I just bought and set up a new 6525 Photosmart all-in-One Printer.  It copies fine, but crashes when trying to copy or scan.  I placed my document on the glass, tap the copy on the touch screen, enter desired copy quantity then select 'color '.  The display immediately reads "start copy" and work/timeout icon turns constantly - once as long as half an hour.  At the same time the touch screen and the Cancel button are not admissible. I have to turn off the printer so that it can stop.  The problem is the same when trying to scan.  I buy a lemon, or is there a solution for this?  Also, I am slot than Win 7 Home Premium 64-bit.  But it has been an autonomous operation which does not, in my view, interface with my PC.  As I said, it prints OK.

  Resolved: The printer in question was defective.  I got at Costco, he traded for a new.

  It does everything it is supposed to do (until now).

  Yay for me, I guess.

• OfficeJet 6700 Premium AiO: Copy and scan simultaneously

  Good day to all,

  I was wondering if my Aio Officejet 6700 Premium E supports simultaneously copying and scanning. As I need to have a paper copy of my report in my patientfile and I also want to do a backup on my hard drive digital camera.

  Thank you in advance for your time and wisdom.

  Greetings,

  Michael

  Sorry, no.  The 6700 Officejet cannot copy and scan in a single operation, you must run the original twice now, once for the copy and one for the scan.  You can consider scanning to a file on your computer, then print this file.  This would confirm the paper copy will match the scanned document and would take only a passage from the original by the document feeder.

• hp6700 not copy or scan

  HP6700 used to print, copy and scan.  Now it only prints.  I run Win7 64 bit OS.  Printer using a wireless connection.

  I've uninstalled and reinstalled the drivers, update the firmware and run HP Print and Scan doctor.  Still no luck.  Doctor scan gives message "scanning driver is unable to communicate with the product."  I disconnect and reconnect the printer, rebooting, no luck.

  When I launch analysis console printer, I get the message on computer, "communication scanner cannot be established.  I tried to scan as a PDF and JPG... same result.  I tried to scan to USB... endless loop.

  When I try to copy from the console, I don't receive any message.  Justs printer is located in the loop displaying "copy preparation.

  WIA is started.  RPC is started.  Hardware detection kernel is started.  I ran the update... everything is up-to-date.

  I tried scanning with firewall and McAfee firewall disabled... same result.

  I'm out of ideas.

  I assume by 'printer console' you mean that the control panel with the LCD screen on the printer? If the copy fails, it would mean that the problem is at the printer, has nothing to do with the computer, or the network or usb, because in a copy job, none of that is involved. The common element in the scanning and copying is the scanner, check so first to scan, when you start copying or scanning, see the lights come on and moving through the glass? If this isn't the case, the scanner is dead or a cable may be loose.

• HP 6520: hp 6520 does not copy or scan

  Hi, my HP 6520 all-in-one printer not scan or copy. The light bar is not moving from underneath the edge. The printer prints very well. Should I check?

  Hi camfordyce,

  It seems that there may be a problem witht physics e scanning mechanism which is proventing bar scan to move.

  The printer probably needs a form any intervention of service.  I don't know if your printer is still under warranty.

  You can find infromation guaranteed on the link below:

  http://welcome.HP.com/country/us/en/privacy/limited_warranty.html

  If you need to contact HP, you can use this link to find the appropriate phone number:

  http://WWW8.HP.com/us/en/contact-HP/WW-contact-us.html

  I hope this helps.

• OfficeJet 5740:2 verso copy or scan

  Is there a video or instructions on how to copy/scanning a document both sides?

  Hello @tstopp2004 ,

  Welcome to the HP forum.

  I understand that looking for the instructions on how to copy/scanning a document both sides.

  I think that the answer to what you're asking can be found in the following document.

  Scan from Windows 7 with full software features HP for HP Multifunction printers

  If I missed the boat, or there is not what you need, please let me know.

  I'll find something else for you.

• HP LaserJet Pro M127fw MFP: HP LaserJet MFP M127fw Pro will not copy or scan

  Our printer is used in a small office of 15 person. Scanning and copying capabilities have suddenly stopped working. We tried the following:

  1. Shooting / disconnecting device/restart
  2. Uninstall & reinstall drivers
  3. HP Print and Scan Doctor

  The HP print and Scan doctor provides these results after using the function of the difficulty of analysis:

  • Windows (WIA) Scan error: Scan process was cancelled by the user.
  • HP Twain Scan error: the scanning process was cancelled by the user.
  • HP Scan: success

  Note: I have not personally cancel the process leading to errors in scanning.

  When scanning:

  The scan dialog shows a progress bar and pages preview 0/0.

  When copying:

  Displays "Calibration" with a loading screen before returning to the home menu. Usually, there is a progress bar of the item being analyzed. The scanner itself does not react/move when you press copy.

  Thank you, Gemini02. We called HP and determined that the bulb was blown. We will get a replacement under warranty. I wonder if there are printers that can notify you when something like that happened, as when it is necessary to replace toner.

• OfficeJet 8620: can not copy, says load paper

  Said the paper loading

  Hey @Cer1260,

  Welcome to the Forums of HP Support!

  I see that you see an error message on your 8620 e-all-in-one printer Officejet to load paper. I can help you with that.

  To start, make sure that the printer is plugged directly into a wall outlet, not a surge protector. Once done, this document explains How to solve problems of choice with your printer.

  If after the above, that you are still not able to copy, the printer must be replaced. You can contact the HP Support by clicking on this link and fill out the form below to discuss the options based on your warranty.

  Please let me know the results after following the above. If you are able to copy or to reach a resolution, please click on accept solution. If you appreciate my help, please click on the thumbs up icon. The two icons are below this post.

• Can not copy or scan of FDA (autofeed) on LaserJet 127fn MFP

  You just bought a LaserJet MFP M127fn Pro and the document feeder makes a cracking noise. The copies come out blurred from the ADF. Sometimes, I get a message to mispick or paper the ADF is not detected

  Hey @MarthaContreras,

  Welcome to the Forums of HP Support!

  I understand that you feel the paper and quality problems when you use the automatic document feeder on your MFP HP LaserJet Pro M127fn. I would like to work with you today with the resolution of this problem.

  It sounds like this problem is a failure to roll in your ADF assembly. This can cause problems with the paper feed, paper detection and quality. Please follow the steps below to resolve this issue.

  Step 1: Check of power:

  Make sure your printer is plugged directly into a wall outlet for power. Power strips and surge protectors can cause printers lack power and will not work properly. To make sure that the power is not the problem, please connect your printer directly into a wall outlet and test the copy feature.

  Step 2: Checking for jams ADF:

  Any packaging, paper or debris that are stuck in your ADF may cause problems of multiple streams with all CAD on your printer. To ensure that this is not the case I can get you click here and browse the steps to ensure that no debris is stuck in the rollers of the adf.

  If the adf is free of all debris, proceed to the next step.

  Step 3: Check paper:

  Ensure that you are the copy, fax or by scanning ordinary white paper. Make sure that the paper is not creased or damaged in any way. Load paper carefully stacked in the automatic document feeder. Also, ensure that the paper guides are adjusted and the adf cover is closed tight.

  The printer will normally make a "ding" sound or display 'original charge' or "document loaded" on the display of your printer to show that the paper in the adf sensor detects paper as load. If no "ding" or "document loaded" message appears, remove your paper slightly and push back into the Assembly of the adf to see if you can trigger the adf sensor to detect the loaded paper.

  Once the paper is detected, please test the copy function to see if the study draw in evenly and prints a perfect copy. If the problem persists, please continue.

  Step 4: Checking Firmware:

  A programming failure or corruption on your printer can cause the material on your printer does not work properly. To make sure that you use the most recent Version of the Firmware programming on your printer, please click on the following link: HP LaserJet Pro MFP M127/M128 series Firmware update

  Once the site opens, select the download button in the upper left corner. Once completed the Firmware download to run. Follow the prompts on the screen to send the update of the Firmware for your printer.

  Once the update is complete, test the copy function again.

  Please reply to this message with the result of your troubleshooting. Good luck!

• New Laserjet M1212nf MFP does not copy or scan. Not taking in the documents document feeder

  Product: Laserjet M1212nf MFP

  OS: Windows Vista 32-bit, Windows 7 64 bit

  USB 2.0 connection

  Scan software Readiris Pro

  Have installed a new Laserjet M1212nf MFP. When I send a document to print, it produces an impression outside, well wrapped on the ends because of the heat.

  The copy function and the scanner or never do not produce print outs. The bar with light moves on the copy/scan with the light area, but no print out.

  In addition, for the copier/scanner document feeder does not pages.

  I installed several LaserJet using a number of operating systems in the past.

  Best wishes

  Shanefg

  Hi Shane,

  Thank you for the additional information. You experience a hardware problem with the scanner in the printer mechanism. The following additional options depending on your current status of the warranty on this printer.

  In the guarantee:

  Please contact our technical support at the 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

  http://www.HP.com/cgi-bin/hpsupport/index.pl

  Out-of-warranty options:

  http://support.HP.com/us-en/document/c02652026

• Dell A920 all-0do not copy or scan

  This came with our old computer.  We bought a new an Ultra now, all it will do is printed.

  joyestes,

  The printer must be able to copy without any problems.

  Scan uses the functions of the computer to scan.

  Brand and model of your computer and the operating system. 32-bit or 64-bit?

  What antivirus do you use.

  How is this printer attached to your computer? USB cable or using a host computer?

  Rick

• HP OfficeJet 6700: Could not complete the scan

  I used this Toshiba Satellite P55W-C laptop sucessfully for scanning and printing since I was 6 months ago and had a very easy installation. They are entirely compatible.

  Printing now works fine.

  I was in the Middle I digitizes a 7 page paper on the feedbed in TIF format, (which I did successfully several times before) when he leaves the analysis. I had to pull the output printer page.

  I could click on new scan and go to the properties of a couple of times, but it is not yet complete the scan.

  Now as soon as I click on "new scan" I get a pop up window that says "unable to complete scan.

  I am able to complete the scan with my laptop HP G72 5 year (after the start of an hour of time), this scanner is fine.

  What happened to my computer?

  Hello and thanks for trying to help.

  They were always connected wireless.

  I does not solve the problem, after having paid Best Buys Geek Squad $100 to register for a program.

  It remote access to my computer. He had to remove all the drivers for my printer and then reloaded them and it worked fine. I thought I had done this, but all I did was to remove the printer from the list of printers and devices. I had not actually entered in the list of programs and deleted all the driver and related information.

  I hope this can help someone else.

• HP Officejet 4630: Printer not copy

  After putting new cartridges in the printer (HP Officejet 4630). The screen shows that it prints an alignment page but it doesn't and I'm unable to make copies of the photo.

  Hi again,

  Well, a little more sounds like a printer problem, rather than ink.  I would try to unplug the power to the printer without turning off first. This should do a power reset on it and restart the process of alignment with success. If this does not help, you will need to talk to replacement/repair of tp HP phone support options...

  You can contact HP support at 1-800-474-6836 North America or find the local number for your country here: http://welcome.hp.com/country/w1/en/support.html please look for the category 'technical support after you buy '.