HPOfficeJet PRO 8500 printer stopped working

Similar Questions

• OfficeJet Pro 8500 first stopped scanning

  My Officejet Pro 8500 has stopped scanning.  The message window says it is not connected to the network.

  I changed my DSL provided by the local cable company to ATT U verse a few months ago, but the problem does not seem to be related to this change.  I say this because when I ran the diagnostics, the printed page says that my problem is "the wireless radio does not work. Contact HP support. »

  HP support offered advice tech for $29) warranty, or sell me a new all-in-one.

  The wireless radio can be fixed? Is it a software problem.  I have to buy a new all-in-one?

  Hello JessicaD,

  I see that you have a problem with the wireless radio fails on your Officejet 8500. To inform you in this regard, if the radio has failed, it is not a replaceable part by customer, but I'll try to help you with the problem.

  Start as a result of this document: printer does not maintain the wireless connection.
  With this document, I would like to track:
  (1) restore your default settings of network on the printer.
  Go to setup (can be a wrench), network, and then restore the default settings of the network. After that the power on the printer.

  (2) turn off the wireless radio.
  Go to Configuration > network > wireless radio, you must have the option to turn it off.

  (3) hard reset of the printer.
  While the printer power cable for 30 seconds, while the cable is unplugged, press and hold the power button for 15 seconds. It's draining the printer of all power. Reconnect the cable.

  (4) turn on the wireless radio and reconnect.
  Go to Configuration > network > wireless radio - on. Then, go to Configuration > network > wireless are running the configuration wizard.

  If it was not successful in entering you connected to the network and or print wireless. You still have another option with the printer to try before replacing.
  If you have an Ethernet cable, you can set a wired network connection. Plug the Ethernet (cat5 cable) cable into the printer and the router. It will be assigned the printer a new IP, which means that you will need to add the printer to the computer. This will still allow the printer on the network and communicate with a wireless device.

  Please try all above and I would like to know how everything goes. Thanks for posting on the HP Forums.

• Printer stops working after update to the Capitan AE

  My Epson AcuLaser M1400 work properly with my previous Mac OS.  Once I have updated to the last, the printer stops working.  When I print a document, the printer stopped - "filter" has crashed.  A problem of 'sehr4ap supposed to quit' report pops up and clicked OK, let it go to Apple.  What is a possible solution to this problem?  Thank you!

  If you have verified that you have the latest drivers installed,

  in SystemPreferences-> printers and Scanners remove the printer with the sign less below.

  Then re install the printer (with the plus sign).

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• 1510: new scan printer stop working

  Even after my scan printer stop working. I have scan doctor and it does not find the connected scan

  What can I do, whenever I want to use it, it never works

  Welcome to the community of HP @pete121222,

  I understand that you have lost the connection to the scanner to your HP Deskjet 1510. I'll be happy to help you.

  Below, I've posted a link to a document that offers solutions of troubleshooting on this issue. Please try all the steps in order and get back to me with the results.

  HP printers - WIRELESS card Scanner is lost (Windows)

  If it helps, will testify of my answer by pressing the 'thumbs up' below, or click on the button "Accept as Solution" if I helped you reach a solution.

  I hope this helps and have a nice day.

• My Lexmark printer stopped working and the error message says "printer cannot communicate with the computer" (from "twisted into the USB pins?).

  When my printer stopped working because of error messages about "printer cannot communicate with the computer" (from "twisted into the USB pins?), I tried to change to 2nd USB port without success. I tried a new cable; that did not help.

  Then I uninstalled and reinstalled my Lexmark printer and changed the error message. Now, the printer does not work because "the USB device is not recognized."

  I tried to update the chips; Use 1 USB port; and using the old cable, all this without success. I checked the connections of the cable to the printer and the PC and turn on the printer and goes off; I'm out of ideas. Any other suggestions?

  Hi ChristineKrause,
   

  Here are some links that might help you:

  Peripheral USB is not recognized when you attach it immediately after that your Windows XP computer comes out of standby or hibernation

  Advanced troubleshooting tips for General USB for Windows XP problems

  Try the steps listed in the items mentioned above and see if that helps you solve the problem.

• HP Officejet Pro 8500 prints incorrect color photo

  My new Officejet pro 8500 prints once accuate color. But then, when I print another photo that is Lavender in color.

  I restarted. I reinstalled it. The problem still persists. What else can I try?

  Gibas

  Hello Gibas,

  Welcome to the Forums of HP Support!

  It might be possible that the poor quality of the image when printing with the 8500 is due to print heads. Given that you have uninstalled, restarted, etc it may be preferable to focus on them.

  You can try to clean the print heads, this guide will show you the correct way to clean: "the following printhead appears to be missing or corrupt" or "the following printhead has a problem" Message displays on the all-in-one.

  Let me know if this can help,

• I had CS4 running on my computer for about 4 years. Acrobat 9 Pro has suddenly stopped working.

  I had CS4 running on my computer for about 4 years. Acrobat 9 Pro has suddenly stopped working. Error message says. "licensing for this product no longer works."  Inside the box he is also says, "you can no longer use this program at this time.  You must fix to uninstall and reinstall the program or call technical support. However, whenever I install it I get a message that is INSTALLED successfully.  Can anyone help me, please.

  Thanks John.  I did all this and still nothing worked. I finally got help from a stranger (not in the USA) tech of cat. I guess she got hold of me and sent me a link to download this file. Eureka! It worked...  Posting it here in case anyone else has this problem. She told me that there is NO SUPPORT for Pro 9 except the forums. I'm happy you're here. Keep up the good work.  Here is the page to download the file.

  Download Adobe Acrobat products. 9, 8

  Here is the file that I used that worked for Pro 9 on Windows. Oops, it won't let me attach the file. If anyone knows how I can do make me know.

  Thanks again.

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• HP Officejet Pro 8600: Scanner stop working

  The scanner to stop working on my HP Officejet Pro 8600 after downloading Windows 10

  Hello

  Please uninstall and reinstall the software COMPLETE features, follow these steps:

  1. download and save the software COMPLETE features (do not install online)

  http://support.HP.com/us-en/drivers/selfservice/HP-OfficeJet-Pro-8600-e-all-in-one-printer-series-N9...

  2 uninstall the software from your computer
  3. install the FULL feature software "saved".

  You should be able to use the Scanner software after the foregoing is installed successfully.

  Hope that helps!

• HP Officejet Pro 8500 prints on the computer starts

  I have an officejet pro 8500 has, when I turn on or reboot my laptop, the printer now says print and will not stop until the entire book is missing. Finally, it stops when you cancelled printing a few times. is there anyway that I can prevent this? When printing it prints only a few digits or letters here and there and he gushed the book quickly. Thanks, Mike

  Hello

  Please download and run the HP print and Scan Doctor www.hp.com/go/tools

• HP Pro 8500 printer 910 publish the connectivity / offline

  My HP Pro 8500 910 has played many years. Recently, he began to lose connectivity to the computer and disconnects when no touch button doesn't work on the printer including the power button. The doctor of scanning/printing HP said all is well, only after I have pull the plug of AC and repower save. Then, hopefully, after five minutes of inactivity printer the cycle starts again. I tried all the ten most 'no solution', nothing helps. The printer is connected to the laptop via a USB port that I moved the laptop and docking station. The only thing that I did is to uninstall and reinstall the original HP Print software. P.S. The e-print function works well and print when the printer is in "ready" mode Help!

  My HP Officejet Pro over 8500-910 'connectivity' was resolved. The current design of my product does not have the e-print function be on permanently because it prevents the restart "standby" mode. Given that this feature has been disabled the printer works fine just without the e-print software on. Thanks to the Technical Support employee, Jennifer, she was able to help diagnosis the problem.

• HP Officejet Pro 8000 has stopped working on the upgrade to Snow Leopard (10.6)

  Since the upgrade, despite the HP and Apple claiming that the upgrade would take care of things like new drivers, my 8000 Officejet Pro has stopped working. Of course, this could be a coincidence and something else caused the problem.

  Quite simply, the printer button will Flash. The manuals indicate it means need new paper in the tray, or there is a jam. In addition, the print utility said 'in paper '. Of course, I have no jams, and there are 40 pages of paper in the one and only the plateau.

  I deleted the printer in "Print & Fax", turned it off, unplugged the USB and then added back, twice, everything to nothing doesn't. Nothing changes. Still unable to print.

  It doesn't seem to be anything I can try. This page, "Mac OS x: installation and use of the product in Mac OS X 10.6", simply going to say that I should remove the printer and add it, which of course I did. There are no other suggestions for what I could do.

  So either 10.6 broke my ability to print, or the printer is otherwise defective and must be returned under warranty. Any ideas?

  Thank you.

  Update...

  has gone through a series of emails with HP support, during which, with all due respect, I asked me to do what I had already tried. We got to the point where we were providing for the printer to be returned under warranty. Then yesterday morning, bam, the printer works again. No explanation and no idea.

  Best regards.

• The CTRL key on my macbook pro has suddenly stopped working, but only for

  Hello

  I have a Macbook Pro with Yosemite, and suddenly today the ctrl key stopped working but only when it comes to special characters, not to do a right click. I have accidentally set something off the coast, or what happened? I write a lot in Swedish on this computer (that I bought in the USA where I live too), I need these special characters, so is there an easy way to solve this problem?

  See you soon,.

  Leo

  Special characters would be the key to the default

• Satellite Pro A200 - Webcam stop working after 10 to 15 minutes

  Hello

  I need help to solve this problem. I use the Satellite Pro A200 with Windows Vista. When I use my computer online my web cam stop working after and never restart again until my computer restarts.

  Please send me some suggentions how to solve this problem.

  Thank you [email protected]

  Hello

  How did you notice this problem? You get an error message or something else?

  It's really hard to say why this happens, but first I would try to update the driver for the webcam. You can get the latest version on the Toshiba site:
  http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

  Install the latest version and try again.

  By the way: you run factory settings or you have installed your own version of Windows?

  Welcome them