OfficeJet 8500 a: cannot receive pin on Mac

Similar Questions

• HP Officejet Pro 8600 cannot receive faxes

  HP Officejet Pro 8600

  ================

  Cannot receive faxes.

  Able to send faxes.

  Have a line telephone/answering system equipment, with 4 lights.

  I send a fax to the 1-888-473-2963.

  A few minutes later my phone/answering machine equipment has started ringing 4 times, asking to leave a message.

  Then I heard the ringtone that a fax has been available and I checked the printer display. I had an option:

  "receive faxes manually.

  I pushed this option and the incoming fax was printed.

  If this case should be closed.

• OfficeJet 8500 wireless partially received Fax

  Our 8500 at the office, most of the time does not receive complete faxes. Connection is lost and we get the half page. It is connected via an ethernet cable to our network. All other functions seem to work well

  Thank you, best regards,.

  Kostas

  Hi kfloros,

  Welcome to the HP Forums!

  I realized you're part receive faxes, here's a guide that might help you, can send faxes but cannot receive them.

  If you want the Guide for your printer accurate please post product/model number of your printer and I will answer.  You will find the product/model number of your printer by following this link.

  If you get the error 3-digit codes please use this link.

  After you are done with the guide, you can test the fax using Fax HP. the Service of Test.

  One last question, is your analog or digital phone line VoIP line?

  Please respond if you have additional questions after completing the troubleshooting documents.

  Thank you and I hope you have a nice day!

• OfficeJet 8500 A909g cannot align print heads

  OfficeJet 8500 A909g all-in-one.  No printing Cyan or yellow color and try to align the print heads with no luck.

  Help

  I'll take a look at the document below.

  Print quality

  Let me know how it goes.

• OfficeJet Pro 8610: Cannot receive faxes

  I am able to send faxes but not receive them. I turned off in error correction, changed the fax speed to slow and auto answer enabled. None of this has worked.

  I think the problem might be the way that the printer and fax are connected. I have a cable modem and the telephone line goes directly from the modem jack. My phone service is through Comcast cable, then nothing is plugged directly into the wall jack to the phone.

  I have a phone on the same phone number, which is plugged into the upper Jack on the printer. The (phone) cord frrom the modem cable to the printer is plugged directly underneath.

  Hello @foxtail09,

  Welcome to the forums of HP.

  I understand that you Officejet Pro 8610 is unresponsive to faxes.

  I would like to help.

  Everything seems correct.

  Your phone line has a service of voice mail on this subject?

  Voicemail could be intercepted the fax before that the printer gets it.

  Run a test fax report to determine the status of fax on the printer and whether or not it is properly configured to send and receive faxes.

• OfficeJet Pro 8600 cannot receive fax

  I just got a Comcast phone line and I can send faxes but not receive.  Do I need a digital analog converter box?  How can I fix it?

  I'm sorry you have a problem with your fax. You may need to get a converter. Faxing with digital is not always guaranteed. It's so of transmitters and digital communication and that it is unable to send or receive.

  Here is a link you can follow, which can help you with this problem.

  http://support.HP.com/us-en/document/c02891758

  You can also run the fax test and verify the results.

  Check your connections.

  1. LINE 1 on the printer goes directly to the wall jack or LINE 1 of the modem (if you have package, cable, internet and telephone).

  2 LINE 2 on the printer go to the phone.

  Let me know if these steps help you.

• HP Officejet 6700 Premium: Cannot receive faxes on 6700 Premium

  I can't receive faxes unless I hit the button "accept" - well to AutoAccept is on.   He sends faxes outgoing ok.

  Hello @shamadaw ,

  Welcome to the forums of HP.

  I understand that your premium of 6700 does not receive faxes properly.

  I would like to help.

  The communication seems to be there, but something is wrong with a framework.

  If I could know a little more about the configuration, I can better help you.

  The voice calls and faxes that are received on the same line?

  Is there a voicemail on line service?

  Faxes have a distinctive ring?

  The installation of the printer must recognize the distinctive ring?

  Or if there is no distinctive ring, perhaps the printer is looking for one when it shouldn't.

  Go to the configuration menu, then the Tools submenu.

  Select run fax Test.

• OfficeJet 8500: Cannot parse after upgrade Windows 10

  After the upgrade to 64-bit Windows 10 Pro, I can't scan my OfficeJet 8500 909n.  I get this message:

  "The analysis cannot because another program or computer using the networked HP imaging device. Try again later. »

  I have a / re installed HP Solution Center 5 times.  I restarted routers.  I'm power cycling my PC and the printer several times.

  I can print to this printer from three PC.  I can't get the scan to work as before.  This has been driving me crazy for more than 5 hours.  I'm honestly ready to go back to Windows 7.  The printer is connected via the cable network.

  Can someone please help?

  Thank you.

  Kind regards

  Jim

  Hello

  Thanks for the comments, you can try this alternative software:

  HP extended Scan
  
  FTP://FTP.HP.com/pub/scanners/HPScanExt/HPScanExt.msi
  
  Once it has downloaded and installed, go to start > all programs > HP > HP Scan extended > Run "HP Scan extended.
  
  Let us know if it works.

• Can send but cannot receive faxes on HP Laserjet on Mac 10.9 Mavericks with answering machine TAM

  I have an iMac running OS 10.9 (Mavericks) and a machine to print/scan/fax all-in-one HP Laserjet Professional M1212nf MFP connected by USB.  I have a phone with answering machine connected system.

  I can send faxes of the HP and the Mac (using the pdf fax).  What I can't do, is to receive faxes on the HP (I know that the Mac cannot receive faxes with this machine).  I tried all the combinations of parameters without result even unplug the phone/answering machine without result.

  Any ideas what I need the settings?

  Hi ChuckStewart,

  It is definitely a head scratcher! I found some additional information from the following link, you use a product of Fax HP with a telephone answering machine (TAM).

  I found this interesting presentation text, when recording the outgoing message on your TAM, share of voice must be at least 10 seconds of time, but not more than 20 seconds . Save 5-7 seconds of silence at the end of the vocal part of your outgoing message (message coming out would be your voice message length plus the extra 5 to 7 seconds of recorded silence ).

   

  I wonder if you might find something useful in the document.
  

  Please let me know. Thank you.

• HP officejet pro 6830: cannot print in color from my mac (iphoto) to my HP officejet 6830

  my mac does not seem with the option when I select print

  Hello @themaruffs,

  Welcome to the Forums of HP Support!

  I understand that you are not able to print in color from your computer Mac OS X 10.6 to your HP Officejet Pro 6830 e-all-in-one printer. Unfortunately, due to the age of your computer Mac your new HP Officejet printer is supported only on the Mac OS X 10.7, 10.8 of Mac OS X, Mac OS X 10.9 and the latest systems of Mac OS X 10.10 operating. Actually there is no HP full feature software downloadable and the driver for this model of printer for the Mac OS X 10.6 Operating System. Therefore, you must use a generic driver to Apple for a printing capability. This generic driver must be the reason why you did not print color options.

  To prove that your hardware is working properly please can I print you a standalone print quality Diagnostic Report:

  1 load plain white paper on the tray.

  2. on the printer Panel, drag the screen to scroll to installationand then tap the Setup icon (). Displays the Setup menu

  3. slide the screen to scroll to reports, and then touch reports.

  4. press on the report on print quality. The printer prints the report.

  

  If this report print with colors: Problem of compatibility on your computer Mac OS X 10.6 is the pilot of your printing problem. Unfortunately, the only option would be to install and use your printer on a supported operating system

  If this report is printed in black and white only: You encounter a hardware problem. Please click here to solve print quality problems.

  Please reply to this message with the result of your print quality diagnostic report. I look forward to hear from you!

• Always auto answer on my Officejet 8500 does not fax - tried all the suggestions.

  Hello

  I read a few messages with similar questions, but none that have exactly the same problem. Auto answer on my Officejet 8500 is on and there is a light.  I tried this turn by both pushing the button on the machine, as well as through the web interface.  I have put fax to send e-mails and not functioning properly.  The phone cord is plugged into the correct port on the printer and I use a telephone with 2 wires in cable and not 4 (some thought that the cord 4-wire has been the question but I do not know how it would make a difference).  I even tried to see if the machine to auto answer when the auto answer button has been turned off, just in case it worked in reverse.

  The fax can send as well as receive (so the cord should work) via sending e-mail function that I put in place.  We can receive faxes if someone is there to push a button, but no one is often.  Everything should work perfectly if she just automatically answer... which is essential to any fax machine in general.  Anyone know what could be the cause and how to fix it?  If we cannot get this to work, we get a different machine.

  Here are some statistics:

  Model: Officejet pro 8500 A909n

  Firmware version: DLM1FN0924AR

  Operating system: Windows XP Pro

  There were no changes to my system before that happened.

  Are there updates that could take care of this?

  Thank you!

  Hi ForeverFixing,

  Follow the steps described in the pages of 89 to 92 Fax to PC users guides.

  NOTE: Fax to PC and fax to Mac are available to receive faxes in black and white only. Color faxes are printed instead of be saved on the computer.

  User Guide

• OfficeJet 8500 has 910: Macbook Pro won't find my Officejet Pro 8500 printer

  Until recently, my Officejet 8500 910 has worked very well with my Macbook Pro, desktop computer wireless Mac and iPad.  Now, it will not be printed with any of these devices. Yesterday, he worked with my iPad, but today it says that it cannot find the printer. On my Macbook and desktop computer, it is impossible to find the printer when I try to add.  You can find the scanner and fax part of my all-in-one, but not the printer. I deleted all my printers and tried to add this back.  I've stopped and restarted. I checked that my printer is connected.

  I have same thing happened with a HP wireless printer in the 8600 series to work.  Sometimes he would find and connect.  Other times, it wouldn't. I appreciate all help.  Thank you!

  Hey @Jeanne33,

  Welcome to the Forums of HP Support! I hope you enjoy your stay here.

  I see that your Officejet Pro 8500 all-in-One Printer does not appear on your network. I can help you with that.

  1. As you only use Apple products means that the printer is no longer connected to your network or a parameter has been changed on your network. That being said, this is what we will do:
     Turn the printer off.
  2. While the printer is off, remove the power cord at the back of the router for a minute.
  3. When the lights came on the router, turn on the printer.
  4. Try to print.

  At this point if you are not able to print, then we will do the following:

  1. On the printer, click on Configuration, network and wireless view summary.
  2. If you see a line indicating connected the printer is properly connected to the network. If this is not the case, then, from the main screen, click on Configuration, network and wireless configuration wizard to add the printer to your network. Try once done printing.

  At this point, you should be able to print. If the printer still doesn't seem to add as a device for the Mac or appear on any other device and then you have a setting on the router that has changed. Your best option would be to communicate with the person who is provided with the router and ask them to do the following:

  • Open all ports.
  • Select multicast.
  • Disable MAC filtering/MAC cloning.
  • Disable the guest network
  • Make sure that the router has a band of 2.4 GHz.

  Please let me know if this allows you to print or if you have any other questions. If not, have a great day!

  If this solves your problem, then please help others find this post by clicking on accept as Solution on my post.

  If you appreciate my help, so please let others know by clicking on the icon below my post thumbs up.

• OfficiJet 8500 910 has scan "fails" using Mac 10.10 Yosemite.

  Now that I have installed Yosemite 10.10 my OfficeJet 8500 910 a, connected wireless, is unable to run a scan.  When to access the scanner via the Capture of Image or system preferences utility start > printers and Scanners, I get the message "cannot open the session on the device.

  I followed the steps on the HP site to make sure that I use the latest HP drivers.  The scanner was working fine in the Mavericks.  The printer features seem to work very well.

  Thanks for your suggestions.

  Hi @LGGeiger

  I understand that you can scan is no longer since the upgrade to Yosemite 10.10.

  Please follow the following steps and let me know the results of your efforts;

  Reset the printing system

  1. Click on the Apple icon ( ), then click on System Preferences.

• My HP Officejet Pro 8600 cannot print from my MacBook Air

  Hello

  My HP Officejet Pro 8600 cannot print from my MacBook Air. It keeps on showing "the printer is not connected", but the display on the printer connected. I often reset the printer "EVERY TIME" I want to use. I also tried to turn off my laptop and printer several times before printing. If I'm lucky, it will work maybe for one or two prints. If no luck then I have to reset everything again. Sometimes I reset the printer, the printer is not displayed on my selection.

  Hello boojoo1tw,

  Welcome to the HP Forums!

  I understand that you are unable to print most of the time with your Officejet 8600. How is the printer connected? USB or wireless? What is your operating system on your Mac computer? Click here to find out.

  If your wireless printer, then I recommend the award of an 'IP address' by following this HP document on printer does not maintain the wireless connection.

  Please post your results, I'll be looking forward to hear from you.

• HP Officejet 8500 printer A909b does not connect to ethernet wired network.

  This is my first time on a forum & I am hopeing for some successes my network with printer setting

  .

  I am networking two PC Win XP, SP3, running with a printer Officejet 8500 A909b via a Netgear router.

  Previously, I had the printer connected by USB to a PC as needed with no problems except having to change the USB between PC to print.

  I tried several times to uninstall and reinstall the printer software, disabled the firewall & Anti virus, reset the router, reset the printer network settings & them restarted everything with no success.

  I printed the network configuration page & tried to enter the address EWS (http://0.0.0.0) in the browser Web without success either.

  I found the lights on the printer on the ethernet port does not at all & tried four different ethernet cables all work elsewhere. I tried all four ports ethernet to the router also.

  Thanks in advance for any help I receive.

  Concerning

  Allan

  Hello

  As network lights are not flashing when the cable is connected and the PC works with the same cable, which seems to be a faulty network card defectueuse on printer, please contact HP and they should be able to help in this regard.