Presario 910US - will not be closed

Go to start to turn off the computer does not work most of the time.  I hold the central button until it turns off.

Please this post in the DESKTOP SECTION of this forum.

Thank you.

Tags: HP Printers

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    Visit our Microsoft answers feedback Forum and let us know what you think.
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    1. do you get an error message/code?

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    Note: After a troubleshooting follow step 7: reset the computer to start as usual

    Step 2

    Download and install the KB from the link below.

    Microsoft Download Center

    http://www.Microsoft.com/downloads/en/default.aspx

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    Problems with installing updates

    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

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    solved the problem myself now, after endless tinkerin' and factory resets.

    Go to the website of HPs, find the most recent update of the BIOS and install it. Worked for me

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    How to perform a clean boot in Windows Vista or Windows 7 - http://support.microsoft.com/kb/929135

    C. Si you need more information, here's a troubleshooting utility excellent stop - http://www.aumha.org/win5/a/shtdwnxp.htm

    Standard caveat: If the problem is too difficult - and there is absolutely no shame in admitting it isn't your cup of tea - take the machine to a computer repair shop. This will not be your type of BigComputerStore/GeekSquad space of the place. Get recommendations from family, friends and colleagues.
    MS - MVP - Elephant Boy computers - don't panic!

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