The SG300 - 28 p - Firmware upgrade error

Similar Questions

• SPA303 firmware upgrade error

  Hi all. First post of the day.

  A bit of my environment.

  Windows 7 Pro release for consumption. No antivirus. Configuration of very simple House. Launch of the update to my laptop. Phone is plugged into a switch on the same subnet. Phone IP = 192.168.0.223. Laptop IP 192.168.0.100. I am able to browse the phone browser to http://192.168.0.223 settings

  I am attempting to apply v7.6.1 Upgrade Firmware for my SPA303. It appears v7.5.2 than the current version. I downloaded the appropriate files to the download section of Cisco firmware.

  I have run spa50x-30-x-7-4 - 6.exe / upgrade process starts, but still results in this:

  spa_firmware_upgrade_error_-_03-05-2016_15-03-11_pm.jpg

  

  After scouring the internet for a while, I came across this, but it did not help either

  The solution by trial and error, was to use a URL to a web server that had the .bin on that file.  In my case, I had a local web server, I copied the file and then use the URL:

  http://MySPAAddr/upgrade?http://MyWebServer/theSPAupdatefile.bin

  Your time and your help would be greatly apppreciated. Thank you all in advance

  You asked:

  I have run spa50x-30-x-7-4 - 6.exe

  It's 7.4.6 the file, so downgrade to 7.5.2

  If you want to upgrade to 7.6.1 use 7-6-1 exe file.

  Note No pre 7.5.2b firmware cannot evolve into a post 7.5.2b version. You should read the guidance prior to an upgrade of the firmware.

  Published later: better to say - no pre 7.5.2b firmware can be upgraded to a version of 7.5.2b post in a single step. You must first set to 7.5.2b, then to something more recent

• The Linksys BEFSR41 V2 Firmware upgrade help

  I can't open the MacBinary (.bin) files that I downloaded from linksys, in order to update my firmware. I used my utility to archive, Stuffit Expander Mac and BetterZip, and so far none of them opens the file. Anyone have the firmware upgrade in a different format or advice on how to solve my problem.

  Do not touch the file you downloaded. The only software that uses it is your browser.

  You must open the web interface of the router at http://192.168.1.1/ and then use the upgrade of the firmware here.

  I don't know if the demo user interface is always up to date, but if it is as you should find it on the help page. See here. Click Update Firmware. Then, press the Browse button and select the .bin file that you downloaded. Then press upgrade and the browser will download the file on the router.

• The SPA3102 firmware upgrade error

  Hello

  Although I used my SPA3102 for a few years, she has recently become problematic. I sometimes hear audible clicking from the device that is associated with a red light flashes briefly on the power LED. If I'm on the phone at the time, the call is completed.

  I hope that a firmware update will address the issue, but I have been unable to upgrade 3.3.6 (GW). If I'm on a Mac, I don't understand the method of upgrading firmware using http or tftp. Fortunately, I ran Windows XP under Parallels Desktop for Mac and have been able to run the upg-spa3102-5-1-10-GW.exe program. However, a message is displayed: error in upgrading the firmware of the SPA > upgrade failed: no response from the SPA.

  Reading various forum posts on similar such problems, I was not able to find the solution.

  I have disabled the firewall on my Mac, the router (D-Link DSL 504 T) ADSL and Windows XP.

  I confirmed that the IP address of the SPA is 10.1.1.3

  I made sure that the firmware update is enabled in the Provisioning of the SPA configuration.

  I would be very happy to help you please.

  Thank you

  Bart

  These products are treated by the Cisco Small Business support community. (URL: https://www.myciscocommunity.com/community/smallbizsupport)

• PEGATRON (Asus) M2N68 - THE narrated 6.01 CPU Upgrade - error: CPU support is not installed

  I have an AMD Phenom II X 4 965, I want to put in a Compaq Presario CQ5308UK.

  The motherboard is a v6.01 PEGATRON (ASUS) CORP. M2N68 - THE Narra6

  It says here

  http://support.HP.com/us-en/document/c01925534

  that my motherboard supports the AMD Phenom II X 4 965. So I ordered a.

  My BIOS version is 5.20, I can't find any update for this, but when I got him and turn on there is a black screen and then it says:

  ERROR: Unsupported CPU installed.

  PC will turn off automatically in a few seconds.

  Then it turns off.

  Support have been absolutely useless. I can't believe that this is said, sustained and so no one wants if handle does not. WTF is HP playing at?

  Anyone got any ideas on this, or is it a loss of 150 quid and a new rule to never buy HP, once again, never?

  Help would be greatly appreciated to get this working processor is supposed to be supported.

  PresarioOwner,

  I replied to your MP, but for the sake of those that the thread of analysis, I'll reiterate it here.

  I had studied this for Fattysgonewild the other day (didn't know it was the same MB ask everything).   The list of processors it displayed was me - and all those who have shipped us or could ship with the motherboard, it asked of (dependent on power supply installed, etc.).

  The problem here is that all of the processors, this motherboard can support are all Socket AM3 with maximum TDP 95W.   The CPU you are trying to use is a 125W CPU - and the BIOS knows the jury cannot provide much more current and tell.  I confirmed this with the R & D at HP engineer responsible for this motherboard.

  An update of the BIOS can not change that.  Even if we could be hacked, the jury would probably overheat and fail shortly after.

  I found the following on Wikipedia that did a good job to summarize the features different Phenom processors that are available:

  http://en.Wikipedia.org/wiki/List_of_AMD_Phenom_microprocessors

  As for the motherboard plug - I see not Cree 9XX - 965 more precisely.  My guess is that the motherboard plug were posted at the time of the introduction of Narra6.   Usually, when they offer a 'special edition' or 'black label' CPU - it's a fine edition/upgrade in the product range.   I will send a request to the documentation team with a recommendation to update the document to specify maximum TDP 95W.

  They would not allow you to return the CPU, but maybe they can let you swap the CPU for one that will work...

  Good luck...

  -DM (an employee of HP, but the comments/suggestions are my own, not those of my employer)

• Discovers the connection Server 5.2 upgrade error "user lacks sufficient privileges.

  Yesterday, I posted a problem I had with the upgrade of the composer, which has now been resolved. The next step is the upgrade of the connection to the server, but I ran into an issue here as well. When running the executable of 5.2, I receive an error message regarding the user's permissions. The message I get is:

  "The currently logged-on user has sufficient privileges on the existing instance of Directory Services. Please log in as a user with administrator display rights and then try to use this facility. "(screenshot attached)

  I am connected to 2 k 8 R2 Server under an account that has Local Admin and Admin View Doman Admin privileges. By examining the log file for the installation to fail, I noticed these lines toward the end:

  ...

  serverInstUtil: 04/04/13 10:30:46 DN = or = Groups, dc = vdi, dc is vmware, dc = int
  serverInstUtil: 04/04/13 10:30:46 LDAP search failed - 32 (No Such Object).
  serverInstUtil: 04/04/13 10:30:46 ERROR: the user does not have administrator display on the LDAP instance existing rights.
  serverInstUtil: 04/04/13 10:30:48 end Logging

  ...

  It tries to authenticate with some local LDAP, rather than the internal LDAP protocol that we have specified during installation. Is this a normal behavior?

  I've never had a problem with the upgrade so that it is not a question of privileges display in your environment. Permissions for domain users are managed by the local instance of LDAP (AD LDS - formerly called ADAM) on the view connection server.

  When you installed the server to connect to the view you specified the domain user (or group) who has the full right to the environment from the view. You also have the option of specifying that all users of Windows local administrators to have full rights to view you want. By administrator-display, you can later add (or remove) more people having this right.

  Even if you are connected to the server as a user with domain administrator rights, this user does not have administrator display rights and that is why you get the error message. You can check by logging in under this same user administrator mode and see if you have the full right of the display.

  Mark

• Fake H710p PERC? -Firmware upgrade error

  Hallo,

  I recently bought a DELL PERC's H710p to the address but I can't update the firmware or install the driver. I always get an error like:
  "No controllers present or detected."

  First I thought that this is because the PERC H710p is not supported on a DELL R710 server. But after some research, I found something weird.

  The reason why the update of the firmware fails is simply the fact, that the "SUBDEV = 1f38" required when updating cannot be fond. My 'H710p' has a different SUBDEV. His SUBDEV is 1f77. So my question is, I bought some controller "false"?

  If this is not a 'fake' controller, what should I do to update my H710p and how to install the drivers?

  Thank you

  Here is the log from Megafl:

  Card #0

  ==============================================================================
  Versions
  ================
  Product name: adapter PERC H710P
  Serial number : xxxxx - Im not sure if its save to publish a sn on the internet. But if a job DELL need to check the controller, please send me a PM.
  FW Package Build: 21.0.2 - 0002

  Data from MFG.
  ================
  MFG Date: 01/04/13
  Transfer date: 01/04/13
  Revision no.: A00
  Battery FRU: n/a

  Version of the image in Flash:
  ================
  BIOS version: 5.30.00_4.12.05.00_0x05110000
  CTRL-R Version: 4.00 - 0014
  Pre-launch CLI version: 05.00 - 03: # 00008%
  FW version: 3.130.05 - 1587
  NVDATA Version: 2.1108.03 - 0093
  Boot block version: 2.03.00.00 - 0003
  STARTING version: 06.253.57.219

  Images pending in Flash
  ================
  None

  PCI Info
  ================
  Provider code: 1000
  Device ID: 005
  SubVendorId: 1028
  SubDeviceId: 1f77

  Host interface: PCIE

  Frontend Port number: 0
  The Device Interface: PCIE

  Backend Port number: 8
  Port: address
  0 4433221102000000
  1 4433221103000000
  2 0000000000000000
  3 0000000000000000
  4 0000000000000000
  5 0000000000000000
  6 0000000000000000
  7 0000000000000000

  HW configuration
  ================
  SAS address: 590b11c04b521300
  BBU: present
  Alarm: Absent
  NVRAM: present
  Debugger series: present
  Memory: present
  Flash: present
  Memory size: 1024MB
  TPM: Absent
  On board the Extender: Absent
  Key update: Absent
  Sensor of temperature for ROC: present
  For controller temperature sensor: present

  ROCK temperature: 57 degrees Celcius
  Temperature controller: 57 degrees Celcius

  Parameters
  ================
  Current time: 20:28:33 9/4, 2013
  Predictive failure polling interval: 300sec
  Interrupt the active gas number: 16
  Interrupt the completion of the throttle: 50us
  Regeneration rate: 30%
  PR rate: 30%
  BGI rate: 30%
  Consistency check rate: 30%
  Rebuild rate: 30%
  Cache flush interval: 4 s
  Max led to spin-up at the same time: 4
  Between groups of spin-up time: 12s
  Coercion of physical training mode: 128 MB
  Cluster mode: disabled
  Alarm: disabled
  Auto regeneration: enabled
  Battery warning: enabled
  ECC bucket size: 15
  ECC bucket leak rate: 1,440 Minutes
  Restore the hot spare to the Insertion: disabled
  Exposing pregnant devices: disabled
  Keep the history of the PD Fail: disabled
  Reorganization of host application: enabled
  Auto Detect Enabled BackPlane: SGPIO/i2c MS
  Load balancing mode: automatic
  Use only the FDE: Yes
  Security assigned key: No.
  Security key failed: No.
  Not saved security key: No.
  Default policy LD PowerSave: controller set
  Maximum number of disks to connect direct to the top at 01:00
  Any Cache offline VD kept: No.
  Allow booting with preserved Cache: No.
  Disable controller Reset online: No.
  KFC in NVRAM: No.
  Use the disk activity to locate: No.

  Capacity of
  ================
  RAID levels supported: RAID0, RAID1, RAID5, RAID6, RAID00, RAID10, RAID50, RAID60, PRL 11, 11 with covering PRL, layout of PRL11-RLQ0 DDF with no span, DDF PRL11-RLQ0 available with span
  Supported disc: SAS, SATA

  Permit mixture:

  Mix allowed attachment

  Status
  ================
  ECC Bucket Count: 0

  Limits
  ================
  Max of weapons by VD: 32
  Max extends by VD: 8
  Max tables: 128
  Maximum VDs: 64
  Max parallel orders: 1008
  County EMS max: 60
  Max Data transfer size: 8192 sectors
  Max band PerIO: 42
  Band of min size: 64 KB
  Max band dimensions: 1. 0 MB
  CacheCade varied size: 512 GB
  Current size of CacheCade: 0 GB
  The current size of the Cache FW: 887 MB

  Current device
  ================
  Virtual drives: 1
  Gradient: 0
  Offline: 0
  Physical devices: 2
  Disks: 2
  Critical records: 0
  Has no records: 0

  Card operations support
  ================
  Rebuild rates: Yes
  Rate of CC: Yes
  BGI rate: Yes
  Rebuild rates: Yes
  Patrol read rate: Yes
  Alarm control: Yes
  Cluster support: No.
  BBU                             : No
  Spanning: Yes
  Dedicated backup: Yes
  Reversible spare discs: Yes
  Foreign Config import: Yes
  Auto diagnosis: Yes
  Allow the joint redundancy on table: No.
  World Relief: Yes
  Deny SCSI Passthrough: No.
  Reject the SMP Passthrough: No.
  Deny STP Passthrough: No.
  Security: Yes
  Snapshot enabled: No.
  Support ECO without adding drives: Yes
  Support the KFC: No.

  Operations supported VD
  ================
  Read the policy: Yes
  Write policy: Yes
  IO policy: Yes
  Access policy: Yes
  The strategy of Disk Cache: Yes
  Reconstruction: Yes
  Deny locate: No.
  Reject the CC: No.
  Allow encryption Ctrl: No.
  Turn on LDBBM: Yes
  Breakmirror support: Yes
  Energy savings: Yes

  PD supported operations
  ================
  Force online: Yes
  Force offline: Yes
  Rebuild the force: Yes
  Deny the Force failed: No.
  Deny the good/bad Force: No.
  Refuse to replace missing: No.
  Deny Clear: Yes
  Deny locate: No.
  Support temperature: Yes
  Disable the Copyback functionality: No.
  Enable JBOD: No.
  Enable the feature Copyback on CHIP: No.
  Activate Copyback of SSD on SMART error: No.
  Select SSD read: No.
  PR Correct unconfigured areas: Yes
  Enable Spin Down of unconfigured disks: No.
  Turn off the Spin Down of the hot spare function: Yes
  Spin-Down time: 30
  T10 power state: Yes
  Errors counters
  ================
  Memory correctable: 0
  Mistakes not rectifiable memory: 0

  Cluster information
  ================
  Authorized cluster: no
  Cluster Active: No.

  Default settings
  ================
  PHY polarity: 0
  PHY PolaritySplit: 0
  Base rate: 30
  Band size: 64 KB
  Hunting time: 4 seconds
  Write policy: WB
  Read the policy: Adaptive
  Be cached when BBU Bad: disabled
  IO caching: No.
  SMART mode: Mode 6
  Turn off the alarm: No.
  Mode of coercion: 128 MB
  ZCR Config: unknown
  Dirty disk activity LED Watch: No.
  BIOS continue on error: No.
  Spin-Down Mode: no
  Authorized device type: SAS/SATA Mix
  Allow Mix attachment: Yes
  Allow to Mix SAS/SATA HDD to VD: No.
  Allow Mix SAS/SATA SSD in VD: No.
  Allow Mix HDD/SSD in VD: No.
  Enable SATA in Cluster: No.
  Chained Max speakers: 4
  Disable Ctrl-R: No.
  Enable Web BIOS: No.
  Direct Mapping PD: Yes
  BIOS enumerate VDs: Yes
  Restore the hot spare integration: No.
  Exposing pregnant devices: No.
  Keep the history of the PD Fail: No.
  Disable any perforation: No.
  Zero based speaker enumeration: Yes
  PreBoot CLI enabled: no
  Disk activity see the LED: Yes
  Disable cluster: Yes
  Disable SAS: No.
  Auto Detect Enable BackPlane: SGPIO/i2c MS
  Use only the FDE: Yes
  Led enable header: No.
  Delay during the POST: 0
  EnableCrashDump: No.
  Disable controller Reset online: No.
  EnableLDBBM: Yes
  Uncertified hard disk drives: enable
  Treat simple span R1E as R10: Yes
  LD max by the Bay: 16
  Energy saving option: don't turn down the readers not configured
  Don't turn down hot spares
  Do not Auto centrifuge configured Drives
  Power settings apply to all readers - cannot set the individual parameters of power PD/LD
  Max power savings option is not allowed for LDs. supply Conditions only T10 should be used.
  Written in cache is not used for queue down VDs
  Annex can disable save energy at the level of the controller
  By default the spin time in minutes: 30
  Enable JBOD: No.
  Journal of the ATS in Flash: no
  Auto improved Import: No.
  BreakMirror RAID support: Yes
  Disable the join mirror: Yes
  Time required to detect the CME: 60 s

  Exit code: 0x00

  Controllers H710 series have been tested and validated in the Dell only 12 servers (such as the PE 720) generation.   Further, check your H710p came from a Precision Workstation.  The following valid this information, which came from the file nocheck.bat for this controller:

  OFF @Echo
  CLS

  put the FW = 21.0.2 - 0002
  Set ROM = H710PAWS.rom
  SUBDEV = 1f77 set
  DOS32A = set / AC /NOWARN:9004

   
  You will need this patch: http://www.dell.com/support/drivers/us/en/19/driverdetails?driverid=CGM2K which is the latest available for this particular controller.

  The controller may or may not work in your PE710, it just has not been tested or validated.  Good luck!

  Kind regards

• SGE2010 - Firmware upgrade and config does not save

  Hi all

  I have a few questions, but ill start with what im trying to achieve.

  With the help of the EMS 2010 for Microsoft NAP with 802.1 x auth for access to the switch, which has led to some questions

  What I have: an EMS 2010 48 port switch firmware 3.0.0.17

  Firmware update: to ensure im not having not problems due to the old firmware, I tried to upgrade using ros_ls1_bp_ge_bx - 3020.ros to 3.0.2, by downloading the file through TFTP, the transfer is complete and that's all, nothing happens.

  Restarting the device: as part of the upgrade process, I thought I might restart, so I rebooted and found that all my settings were cleaned, as if a reset occurred... and add further pain, the backup of the settings I had taken do not appear to introduce themselves with a new request.

  NAP support: so I tested my server NPS (RADIUS) with NTRadping.exe and everything is good, however I can't the SGE2010 to talk to it... the authenticator State in the web interface is still listed as initializing... I'm not sure if it is a simple mismatch (where the attempt of a firmware upgrade), a tag that should be on the side of RADIUS or switch misconfig.

  So, in summary:

  (1) how the hell you upgrade the firmware?

  (2) why are none of my saved settings to restart the device?

  (3) if anyone one of them puts up with PAN and has all wisdom of bone beads, let me know.

  Hi Ben, once you update the firmware, you need to go to the active image, apply the second image. Restart the unit. Regarding the configuration of switch, you must save the configuration running at startup configuration

  Admin-> file management-> copy files (running at startup)

  -Tom
  Please evaluate the useful messages

• LaserJet M4345 MFP firmware upgrade failure using the HP Download Manager

  Hi all

  I have a LaserJet M4345 multifunction printer, and I tried to see if there is any updated firmware for the printer.
  When I try to access the web configuration interface, I see that the printer is running a firmware with 20070213 code 09.071.8

  I downloaded the software from the HP Download Manager to try to update the printer automatically with a simple procedure.

  The program finds the printer and said that she needed upgrade. He showed that the printer is model J7949E and current firmware V.33.14 while the update of the Firmware version has been V.33.21

  I leave the program to start the process of update, but as soon as I said to start the update immediately (do not), a new window will appear showing the status of update and it closed after less than a second, replaced by another saying that the firmware update was complete.

  Although I was skeptical about the process in so little time, I tried to check again the printer web configuration interface, but it showed that the firmware was always the same, I saw earlier (20070213 09.071.8). To try to detect the printer from the Manager software download HP found that the printer was still need upgrading (and asked me if I wanted to do now). Try once led to the same results.

  I tried to restart the printer, the program and the computer with no result.

  I'm running Windows 7 32 bit and the printer is connected to the router which I connect this pc wireless.

  If I can provide any other information, please let me know.

  Thanks in advance for any help you can provide.

  Piero

  Hey Unreal, the product that you have is a printer. These commercial products can be a little tricky. For the best chance of finding a solution, I would post in the forum for HP Business Support.

  You can find the Board Commercial LaserJet here:

  Business - LaserJet HP Support Forum

  Take care!

  Sean

• I was forced to upgrade to Windows Live Messenger, but even after the update of XP and the office, I always an OnCatalogResult: error 0x0072ee6

  I was forced to upgrade to Windows Live Messenger, but even after the update of XP and the office, I always an OnCatalogResult: error 0x0072ee6

  Hi jcyho,

  Thanks for posting. I have a little trouble understanding your question. If possible you can post back with more detailed information, we can help you with this problem.

  Shawn - Support Engineer - MCP, MCDST
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• Problem the firmware upgrade failed WRT54G v8.2

  Today I tried to upgrade my WRT54G Router v8.2 for the latest Linksys firmware. But the upgrade was repeated each time when the progress bar reaches about 75%. It lasted more than 30 minutes and I had stopped the upgrade. Then the router has stopped working. I have reset and hard reset the router. I also tried the method of tftp to upgrade the firmware again. But the problem is still there. When I ping 192.168.1.1, I always get the message "Destination host unreachable". Could someone help me solve this problem? The power and light of the ethernet port light are always on. Is it possible to solve the problem? Any information is appreciated. Thank you very much.

  Do not use the wireless computer to update the firmware. Hard-reset the router for 1 minute and try this link and check if it works...

• the Vista Home Premium, Vista Ultimate upgrade error

  I need to upgrade a laptop Vista Home Premium to Vista Ultimate to connect to a network of MS Server 2008. Home Premium runs on SP2 and I bought an upgrade ultimate retail package which has Ultimate SP1. When I go to install an update (I don't want to erase the old files and OS), I get the following error "upgrade cannot be started, cancel the installation and choose to upgrade to a version of Windows that is newer than the version you are currently using." Roll back the version Home Premium SP1 will allow me to upgrade to Ultimate, or is there something else that needs to be done? Thank you.

  That should do it.

  Here's the General information about your problem:

  On your installed operating system Service Pack level cannot be greater than what is on the disk to upgrade.

  Click Start > right click on computer > properties > system > it will tell you which SP you have install.

  http://support.Microsoft.com/kb/948537

  "How to uninstall Windows Vista service packs"

  If the OS installed Service Pack 2 and Service Pack 1 upgrade disk > uninstall SP2 installed operating system > install the upgrade > reinstall SP2.

  And run the upgrade of a Vista operating system.

  See you soon.

  Mick Murphy - Microsoft partner

• After restart of the firmware upgrade

  Hi, I need to update the firmware on my controllers PS6100 EqualLogic.

  I found the instructions on how to do it and everything seems straight forward to do so via the GUI.

  I noticed there is a necessary restart after the firmware has been applied. Does this mean I have to gracefully shutdown the virtual machines running on my SAN LUNS? My iSCSI connections will be closed/broken during the restart of the post firmware upgrade?

  Thank you, Oliver.

  Hello Oliver,.

  In the same area download notes firmware and release is another PDF, entitled ' iSCSI initiator and optimize your SAN environment for high availability operating system considerations ", which includes some key parameters that will allow your computers virtual and servers through the failover time.  It is important that not only the Firmware update, but in the case of an unexpected failure due to a failure of CM.

  More if you use VMware ESXi, there is a best practices PDF for that as well.  In addition to better manage the failover, these changes have shown to improve performance as well.

  The Tech report TR1091 is available here:

  http://en.community.Dell.com/TechCenter/Extras/m/white_papers/20434601/download

  Changes for Windows and the knots of ESXi virtual machines will require a reboot to take effect.

  What version of firmware you are at, and what version you are migrating towards?

  Other things I always propose updates is to ensure that both controllers are plugged in your switch and in the VLAN correct.  Since assets CM are failed over to the passive, support gets much advertising is unable to access the storage after firmware update.  Or ports of the day before were not in the VLAN correct, or individuals with disabilities, etc...

  It is for these reasons that personally I prefer to do the updates via the serial port CLI.   The process is more talkative, and if something should go wrong, you need the serial port of some sort.   Since the installation and tested in advance is a huge time saver.   Here, we use serial mux so that all array controllers are easily accessible.

  Kind regards

  Don

• Upgrade of vShield than version 5.1.0 - 01814505 for endpoint the 5.1.0 - 02563458 version error message

  Hello!

  After update of vShield Manager when attempting to install the following message is displayed:

  installation of endpoint vShield has detected the error during the uninstallation of vib: internal server error: could not read or write to the database.

  The process is stopped. This situation is observed on 2 hosts on 7. Uninstall causes a similar error.

  What measures are appropriate in this situation?

  The issue is resolved after you restart the host

• PhotoSmart 6520 firmware upgrade questions

  Greetings!

  I had no problem with my printer, until I "upgraded" from Win 7 to 8 Win. Initially, he printed for a few days, and then he stopped. I've uninstalled and reinstalled the driver at least twice. I tried the HP print and Scan Doctor, who finally found the printer, but still couldn't print the test page. Then I tried HP Diagnostic Utility, which managed to do print and make a copy. But it would not print regular documents. Then I found the firmware update for my printer, who, by description, it looks like it will completely solve my problem. I go as far as the screen that says to make sure that my printer is connected via USB, powered to the top and not in an error state. Check, check and. Then when I hit the update, it tells me that the update of the device can not move forward, and ensure that my printer is connected via USB, powered to the top and not in an error state. The display is normal, the cables are well connected, etc.. Help, please!  I'm terribly frustrated.

  Thank you

  Grace

  This thread has been locked, for more information on HPPIW, please refer to the following support document:

  http://support.HP.com/us-en/document/c02681060

  HP printer Installation Wizard is an application of HP support that helped to download printer software. This support request is no longer supported by HP. This software was last updated was September 22, 2015.

  To download and install the latest version of the software for your HP printer, please visit 123.hp.comor HP support Web site, HP Support Assistant (in English).