Verify the authenticity of the new ink cartridges

Similar Questions

• Epson sx438w does not recognize the new ink cartridge

  Epson sx438w does not recognize the new ink cartridge, when change original are

  Contact Epson.  This isn't a problem of Windows or Microsoft.  They should be able to help or offer troubleshooting instructions.

• LaserJet 1150: Laserjet 1150 problems after you insert the new ink cartridge

  Hi, I am the owner of this very good printer for 10 years now.  Used only a single all these years ink cartridge (I use it only for work related missionery) with not a single problem.  When we bought it we also bought a replacement ink cartridge.  However, when I put in place the new ink cartridge, I have a problem of printing documents.  Each document gives me the same results.  I took it to the store of the local computer, which shook the cartrdige vigorously and I also ran the service option in the HP printer Toolbox. The guy at the computer said I need to print a lot of papers and see what is happening... what I did.  But the result in each impression remains exactly the same. The annex in the printed document.  Can we still do this ink cartridge work after having been stored for 10 years?  Thank you for reading my message.

  You have a bad toner cartridge.  Given that this printer is very old, there is a lot new in the old box of cartridges of toner there stock.  Over time, the wiper blade will hurt comes from there.  Think that buy you a new toner from a big box store which should have new actions and you will come back if the cartridge is bad.

• Office Jet 251 dw: Office Jet 251 used to installation with the new ink cartridges

  I bought this printer as a refurbished unit to nine.  It was announced as not including the ink cartridges.  As a result, I bought a new set of ink cartridges HP using this printer.  When I tried to configure the printer, that it would allow me to go beyond the screen telling me to install for installation supplied with the printer ink cartridges.  However, no cartridge ink install not supplied with your printer.  Please, can someone tell me how to go beyond that, so I can get the printer working?  Thanks in advance for your help.

  Hello

  You must return the printer to the retailer.

  The printer include setup of cartridges in its original box, those who are required to configure the printer for the first time and can be purchased separately, so must be provided in the box.

  Kind regards

  Shlomi

• MX472 does not recognize the new ink cartridges 1401 code

  I recently had to replace my cartridges on my MX472 and immediately after the installation, I got a code on the LCD of the 1401 and several beeps. This code means ink not installed. Therefore, I cleaned the contact strips with alcohol, did a hard reset hold the stop button for 5 seconds, another type of reset hold the button stop for 2 seconds, then press and hold the power button by pressing the key stop 5 times. I also unplugged the printer for 5 minutes with the cartridges from the printer and plugged, reinstall the cartridges and still not received the error code 1401 Check ink back. I went and bought another set of authentic Canon ink thinking that the first set was defective and still a no go on the second set. My printer is ready for the garbage? Its only 6 months!  Someone at - it other thoughts or ideas? Thanks in advance.

  Hi Gregg1,

  Since you continue to receive the error after you perform the troubleshooting steps you mentioned, the printer will require maintenance.  As you bought the printer in the past year, it is still within the warranty period; Please call or write us using one of the methods on the page contact us for further assistance.

• Printer does not accept the new ink cartridges Hp cartridge is missing or damaged.

  Cannot print anything in black ink. Tried everything. really need help with this one

  Resolved solution printer worked after being off all night

• Printer does not print after installing new ink cartridges

  I have a Lexmark X 2500 printer. After installing new print cartridges, the printer gives me the error message to order more ink. The printer does not recognize the new ink cartridges that have been installed.  There is a warning on the ink cartridges to do not touch the contacts on the bottom of the cartridges. If this happens, how can I make them work?

  Richard

  You should contact Lexmark as they know their best products and we can onlu support of Microsoft products on this site.

• Cannot access the printer software after installing new ink cartridge

  I installed new ink cartridges. It prints well but I can't access the printer on the computer action tab. I can't check ink levels, align the pages or check on maintenance. When I click on the folder of the printer it opens but it says it's searching for items. The printer of action file is not there. Anyone know what could cause this? I can't open the Toolbox of the product. What I have to reinstall the printer software, or is there something else I can do to fix this. I have windows 7 and a 3000 deskjet printer. Thank you.

  Harold R. Rodgard

  Hello Harold,.

  The question most likley do not have much to do with the replacement of the ink cartridge.

  Lately, HP has released a new software, due to the latest MS updates, you must update the software to get all the features.

  Go to start > programs > HP > select your printer folder and follow uninstall them.

  Now, download and install the new version of the software from here:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=DJ-109022-2&cc=us&DLC=en&LC=en&OS=4062&product=4066429&sw_lang=

  Shlomi

• I put four new ink cartridges, now the photos are drops with ink, literally dripping.

  My ink was low, so I put four new cartridges in French - Photo, Cyan, Magenta, yellow.  Using HP Advanced Glossy Photo paper, and photos are drops with ink.  Please notify.

  Four new ink cartridges caused my photos to drip with ink.

• HP Officejet 4630: Hp Officejet ' ink cartridge problem: the following ink cartridge must be replaced '

  We've had this printer for several years and she did beautifully until I bought a new ink colored and installed and all of a sudden, he said that there was a lack of ink cartridge. Then I went out and bought black ink (because it is low in any case) and installed it but this message kept popping up 'the following ink cartridges need to be replaced' (for color) even if she had new ink cartridges. But all trying to find a solution, I discovered the functions of the good printer without going through a color cartridge inside, but as soon as I put the color cartridge inside the same error message appears on the color ink. I tried to clean it up and unplug it and clean the cartridges. IM wondering if my last choice is to bring in the printer if it looked

  Good evening
  It was in fact unfortunately useless that I did all these steps twice I even bought the new ink color for this printer and the problem persists. I hope I can find a solution quickly!

• 6520e: remove the hp ink cartridge

  I have a 6520e printer.   My only previous went wrong and I tried new ink cartridges in it. It was still broken and I replaced it.   The new (same model) forced me to use the ink cartridges that came with it (ok), but now they are empty I want to use my previous full cartridges. It is said that they are protected and I can't use them.  Please help as you have done for others!

  It's very urgent today and I hate to be held hostage by this printer when everything I do is with genuine cartridges I bought.

  How to unprotect them and make it work today? Thank you

  @david_rigg

  I received your private on this msg. You use a printer that was replaced under warranty and you use genuine HP cartridges, I would advise to call HP hotline (they can send you replacement cartridges)

  Can you please let me know how you go?, and if there is anything more I can help with

  Ciara

• HP Deskjet 970Cse only prints red after the new color cartridge installed.

  HP Deskjet 970Cse only prints red after the new color cartridge installed. I use black HP 45 and HP 78 color. Both are new. I know the printer is an older model, but it works well a month ago.  Any help would be appreciated.

  Thank you for your help.  It was a faulty cartridge.  I pressed a white cloth on the ink source and only yellow and blue were visible, without red (magenta).  I've returned the fabric and cartridge in the store (with my receipt) and managed to get another canister... it worked!  Both cartridges have dates of expiry of 2016.  Glad I didn't have to spend time troubleshooting my printer.

• C5580 keeps rejecting the black ink cartridge

  I tried to put in new ink cartridges and he always tells me that the black #74 is not the right cartridge. Well, it is. So, I followed the instructions and cleaned the contacts of the printer and the cartridge and still nothing. Removed from the cartridge, got another - same problem.

  Help please. I need this job.

  Thank you

  Shabby

  ch - color works very well and I bought the HP combo pack, so there is no way that I have the right product.

  Issue of FYI - after spending almost an hour on the phone with support - resolved.

  He took over and got a new!

  What hassle.

• HP PHotosmart 5520: HP Photosmart 5520 no black printing; I'm out of $58.99 for the HP ink cartridges that I can't use

  So after stopping my printer print in black ink, I came across the forums looking for the problem. I tried all the recommended / suggested "patches", nothing happens. To realize that it is a known problem with these printers, and after talking with a HP technician by phone who informed me that the printer is broken, I spent the rest of my morning trying to find someone at HP for please compensate me for the $58.99 I spent on HP ink cartridges I can no longer use or return - it was only after I installed new cartridges that I learned the printer is Broken - in order to buy another HP printer. (I have been perfectly willing to buy another HP printer because the 5220 has been very good for us).

  The best they could offer me was $17 a $99 replacement printer that is off * not * compatible with new ink cartridges I currently have. Then, after my calculations, this would be 58,99 $ + $82 = $140,99 to be able to print again.

  Not exactly a lot, IMHO.

  Very disappointed with the HP customer service.  Will not buy products more HP.

  I would like to please mark it as "resolved".

  After posting my question on this forum, I was contacted by an army of knowledgeable, helpful HP of the people who have worked hard and quickly to help me and solve my problem. Compared to the frustrating help/customer service I received through call HP, it's like dealing with a completely different company.  In hindsight, I regret to have never wasted my time trying to solve my problem by phone, but to be honest, I've posted my question here of frustration, not expecting any resolution, but rather an opportunity to evacuate.

  What happened after I posted here is, indeed, a very pleasant surprise.

  I was put in contact with a representative of HP who gave me a discount on the purchase of a new HP printer (which I got yesterday) and with his help have also made arrangements to return my ink cartridges (still expensive) open but little used in Exchange for a set of new compatible with my new HP printer cartridges.

  Just what I was looking for was for HP to support their products - who loved us and we served well and were ready to buy again - and ultimately, they did it just to our satisfaction.

  Thank you very much to all those who helped us.

• DeskJet 932C, you can print with just replace the black ink cartridge?

  My question is basically simple.  The printer DeskJet 932C can operate with only black ink?  Color ink was empty for a while now, but the printer kept working, printing in black and white.  Due to the cost of the ink and the absence of any income available, we just changed the black ink cartridge.  The problem now is that the printer will not print not even black and white.  Do I have to scrape some funds to replace the color ink cartridge, or y at - it another way to get the printer working with just the new black cartridge?

  Thank you in advance!

  Michael Sponable

  Hello

  Your printer can print in black only, but up to a certain point , you need tri-cartouche color otherwise it will not print. It's a little late now, otherwise if you only need to print B & W, a monochrome laser printer is very good and much cheaper to run (in terms of cost per page).

  Kind regards.