HP Officejet Pro L7780 - document feeder does not attract pages. The charger did not result in pages using

Similar Questions

• HP Officejet Pro L7780: HP Officejet Pro L7780 Solution Center does not work even though I can print

  Last week, Solution Center of my printer HP Officejet Pro L7780 stopped working, even though I can still print directly from applications. But I can't use the scan feature. I uninstalled and reinstalled the driver full several times (after uninstalling using uninstall_L4, cold restarted the printer, remove the DigitalImaging registry key and delete all the files in %Temp%). The re - install seems to be okay except that when I try to open the solution Center, it happens nothing except sound.

  Any ideas how to solve this problem?

  Thank you.

  Hello

  Thank you for using the forum.

  You can find the solution here:

  http://h30434.www3.HP.com/T5/printer-software-and-drivers/HP-Solution-Center-fails-to-launch-cannot-...

  Find the relevant video below that shows you how to "uninstall Windows 10 updates" and also "Hide updated" to prevent Windows to install the update in the future!

  Windows 10 - How to uninstall & hide updates

  https://goo.GL/3tWxyA

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement

• HP Officejet Pro 8500 first: Feeder does not

  Hello:

  I use a HP Officejet Pro 8500 first all-in-one printer, and recently I started having problems with the document feeder. It always saves when a document is sitting there, but when I choose "Scan" it makes a really loud grinding noise, short and says that I need to reload the document, and then try again. I also noticed that the roller is demeaning not himself, he is already lowered when I place documents in now. I think that maybe that's the problem.

  I also have the error 'Pump motor Stall' when I restart the device.

  No idea how can I fix? I scan a large number of documents in the office and the document feeder is quite crucial for time management.

  Thank you!

  Hello @ddehner523and welcome to the Forums of HP, I hope you enjoy your experience!

  I see that you have questions about your feed paper.  I would like to help!

  I recommend to remove printer ink cartridges and reset the power supply.  Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  I would also turn on the power of the printer into a different wall outlet.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• HP Officejet Pro 8500 a Premium: HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.

  HP Officejet Pro 8500 a Premium does not print the docs of the computer, but will display a test page.  I constantly get a message that the computer cannot communicate with the printer.   Not only it will be not be printed docs, it will not print web pages using 11 IE or Google Chrome.

  I used print and Scan of doctor, he always reports there are no questions and print page one same test so I can not print anything else.

  Whenever I want to print, I have to restart the computer.  After the reboot, I have a chance to print.   This problem started on February 15, 2015.

  My operating system is Windows 8.1.   I have unintalled HP, rebooted, and then reinstalled the software software:

  OJ8500_A910_1315 - 1.exe

  HP Print and Scan - HPPSdr.exe doctor

  HPSupportSolutionsFramework - 11.51.0049.msi

  All versions were last uploaded on 4 April 2015.

  I have a home wireless network (router Ubee DDW366).  All other devices in the House will be printed on the printer of 8500 has no problems: 2 Toshiba laptops, 2 Android phones and 1FireHD.

  The desk top is installed with a network card Netgear, I don't know the model, but I had it tested by a PC technology to verify that the card works.   The card and 8.1 of Windows have been installed on January 3, 2015.

  I have run virus scans and analyzes malware.  Whenever they show that there are no problems with my desktop computer.  What kind of desktop? Specially designed for my listing of... without brand computer parts store.  ASUS motherboard P6X580 Premium.  Now I will probably get hacked!

  I'm at my wits end.  And it's frustrating when I need to print something and the system hangs.  I often use screen printing to a word document to save in order to restart... but then I lose all sorts of features when I pick up what I needed.  It is also a time consuming.

  This printer we served well for two years and I have expensive cartridges pending; another two cycles of recharge.

  Help?

  Addendum: can I scan with the HP printer help.  I open the HP printer assistant, he "gets" the printer information, then I select "scan a document or photo" and the printer answers.   I have no problem with the sweep.

  It has been awhile, but I played on something you wrote.  "There could be a software conflict with the HP software" everything worked very well... impression was shifted at best; just didn't know if it would work.  So I would eliminate a program, reboot clean, try to print, and then reinstall the software.  I finally found the culprit.  I had a program running in the background, occasionally.  When it ran, HP does not print.  Stop the program and I was able to print... Do not have a problem since I found it... I do not say that it was a software to share files... so I replaced since this program with something else that doesn't cause problems...  It took a long time and I couldn't work the question every day.... but I can say that I have problems printing for the past 5 days!  I can print with confidence.

• HP LaserJet Pro M127fn MFP: Automatic document feeder does not detect documents loaded on it

  Hello

  I use all of this in one previous machine a few months. Since the last two weeks than its automatic document feeder is not detect documents loaded on it, while it is perfectly flat scanner scanning and printing as well. This machine is connected via a usb cable. I tried all the troubleshooting options available including resetting the printer, cleaning ADF etc etc sensors I also tried the update the bios of the printer, but it does not work for me and feeder is constantly unable to detect documents loaded on it. I searched the whole forum but did not find any message an answer fast and good, therefore, will be highly appreciated in this regard. Thank you

  Hey @Mohsan_IT,

  Welcome to the Forums of HP Support!

  I would like to help you today to address the issue of automatic documents feeder sensor you encounter on your HP LaserJet Pro MFP M127fn. Please include all the troubleshooting steps that you received before you reach out for support. Right now, you have completed all the troubleshooting steps supported in your efforts to solve this problem. If you want to confirm that everything was done correctly, please see the following two positions:

  • Can not copy or scan of FDA (autofeed) on LaserJet 127fn MFP
  • ADF works does not in all new Pro LaserJet MFP M127-M128

  All steps in the discussions that I provided above must be made without success, then the last step would be to perform the programming reset NVRAM on your printer. Now I will send you a private Message with instructions on how to reset the NVRAM. Please check your private Messages for instructions.

  Good luck!

• OfficeJet pro l7780 wireless works do not since the firmware update

  Is there a restore utility for an update of the firmware?  I have updated the firmware on my Officejet pro L7780 AIO hoping to solve a problem of scanning; However wireless capability has since stopped working.  I tried a static ip address - disconnect the power supply, check that the SSID and password, etc..

  The wireless network Test report page. RADIO ON IS PASS, RADIO WORK = FAIL, PASS = NOT CONNECTED ETHERNET CABLE.

  The previous Firmware before I upgraded was: R0040xxNxeN0; The version of the installed software package now is: R2011NxNxeN0.

  The printer works with a straight ethernet cable to my router Netgear Rangemax Wireless model WPN824v2. However, it seems that I can only access the printer from my laptop through my desktop computer (which is networked via ethernet to the router) wireless - and the desktop computer must be powered.

  (PS; Update does not solve problem of scanning)

  Hello world

  I increased my support to management and after having crossed some tests additional etc, it was determined that my problem is, indeed, a hardware failure.  HP offered me a replacement refurb for $245 includes taxes & shipping in both directions, as I mentioned in my last thread, they don't sell parts for this model, that's why I decided the lesser of two evils... spend more money & buy new or take the offer... I take the offer.

  Thanks for your help.

  TinyJo

• OfficeJet Pro 8600 desktop shortcut does not open

  Het all. I just replaced my old HP 4180 with a new Officejet Pro 8600. We have three computer that connects to it, and the shortcut on the desktop to open the software of the printer communication does not work only on your laptop. I used the installation of itentical on all computers. The Office has the full package software and two laptops have only the basic print and scan package installed. I checked the target of the shortcut on two laptops, and they are identical. I also tried to disable the antivirus and firewall software, but that made no difference - still unable to open the software to set the printer preferences, etc.

  The laptop in qiestion is an EeePC H1000 running XP 32 bit, SP3. BTW, the laptop that has no problem is an identical unit.

  When I select the shortcut, the hourglass appears for a few seconds, the wireless icon flashes as it appears that the software is attemptong to connect to the printer, but the window indicating that it is retriving the device information will never appear and therefore also the printer wizard window also never appears.

  There's no problem with printing. Just get the Printer Wizard to open. Also for the record, if I select the printer in the Control Panel printer and faxes section, can I get the printer properties and preferences windows and make changes, but no way to get the companion window.

  I tried to reinstall the HP software without change. I also tried a "repair" and also no change.

  Any thoughts appreciated as to what else to look for that may be causing my problem.

  Finally, find my own solution. I followed the instructions in the Support Document HP c03640384 HP Printer Wizard opens with an error in Script or in Notepad.

  Even if it wasn't exactly my problem - I was just getting no response at all, - using the patch of registry (for my WinXP) of this document got my desktop shortcut does not work to open the Print Wizard.

  http://support.HP.com/us-en/document/c03640384

• OfficeJet Pro 8100: Utilities application does not start, Officejet Pro 8100

  The printer is working fine, except for the occasional streaks. The problem is when I try to access the cleaning utilities, etc.. When I try to open the app, I see a flash hourglass for a second or two, and it goes no further. I don't see any new task in the windows Task Manager. I completely uninstalled the printer and reinstalled, no luck. Any thoughts?

  Hi @dtbradio,

  Thank you for joining the HP Forums!

  I understand that the demand for public services will not start HP Officejet pro 8100 on Microsoft Windows 7. I'm happy to help you!

  Please first try our HP print and Scan Doctorand let me know the results!

  If this, or one of the posts on this thread, helped you to solve the problem, please click on accept as Solution on the message. To show you 'like', or that they are grateful for my post, please click the thumbs upwards below. If there is anything else I can do to help, please don't forget to let me know!

  Hope to hear from you soon and thank you for posting!

• OfficeJet Pro 8620: Sleep mode does not

  "Sleep" mode does not work on my new settlement 8620. I tried to change the duration of sleep from 5 min. to 10 and 15, but he was not asleep yet. I tried to close and restart the unit, but that did not help. 2 times the unit did go to sleep, but then he woke up after a short time.  Any suggestions?

  Hello

  Fitrst ensure that the printer has the latest firmware:

  http://support.HP.com/us-en/document/c04083718

  More don't forget to connect its completely directly to a wall outlet and not by some power strips, surge protectors, etc.

  If the same results persists, try temporary disconnect a cable from the back of the printer in order to isolate any possible cause (e.g. fax, USB cable, etc.), remove one cable at a time and to check for the difference.

  I suggest starting with telephone wires, telephone line condition as example may prevent the printer from sleep remaining.

  Please let me know the results,

  Shlomi

• OfficeJet Pro 8600 tray 2 does not work

  With plateau, two (optionally) installed and set by default the printer THAT ALWAYS tries to use the Tray1 with photo paper 4 x 6. This will always raise an error that there is a paper mismatch.

  In the literature, I read before buying said that the trays would detect what to print and use the appropriate bin. I can't even manually select trays, it always goes to Tray 1 in any scenario.

  In addition, the detection of HP shows the Officejet Pro 8600 and I don't have it. Also guaranteed test fails and says it expired 4 months before I bought it. I'm not allowed to contact the HP support anything because of this. Last HP product for me.

  Tray 1 is set to the automatic tray pulls the default printer. The printer can detect and select the correct tray, but it must be set up correctly first for her to do.

  In General, I would be created tray 2 with normal printing paper (8.5 * 11) and non-standard of your choice 1 tray with paper. In the printer setup menu you can set up your bin by default as well as the tray lock (prevents a tray automatically).

  Be sure to read the manual on this documentation:

  http://h10032.www1.HP.com/CTG/manual/c03026243.PDF

  In addition, when you print, you must first designate as well in the software the size of paper you want to print on (in this case 4 x 6), as well as through the properties of the printer, make sure you that the correct tray has been selected for use.

  Once this place let me know if this helps you resolve your problems.

  Have a great day!

• OfficeJet Pro 8500 a910 a does not print

  Hey all,.

  had some problems recently with my a910 Officejet Pro 8500 has.

  From 1 day to the other, it stopped printing, each document is put in the waiting room, but no paper out.

  The vacuum-ing line made no difference, al checked settings in the box.

  Had removed all software, installed again, all via HP.

  All fine until testpage, no go.

  All 3 Doctoringtools of HP given their chance, all very well once again, until the testpage, so no reaction.

  I'm all of the options, maybe one of you, the specialists have everything?

  THX in advance and regards, Sander

  Hey Gordon,.

  Windows 7, USB.

  After a week of trying I had solved tonight.

  Last night I pulled the plug out of the electricitysocket and let rest a day.

  When I tried tonight it print like it used to, as well!

  I don't know why, after you close a couple of times b4 electricity, to reset, no result then.

  Maybe now, with the new software (6th time install) and HP tools, he decided to once again where I bought it for...

  Thus, solved!

• HP Officejet Pro 8500 a Premium does not work!

  I have a HP 8500 a Premium e-all-in-one A910n. The problem I have is that printer power light is on but the printer does not. I have just used the printer because I have 2 connected to my network so basically, it's almost new. Yesterday I went to print a label for shipping to this printer and discovered that it did not work. Before a few power out for severe thunderstorms, here in Florida the printer worked when I used the latter. My 2 year warranty expired January 2013 never had problems with the printer before. After completing printer did not work I looked more and the power light was carried out. Printer has been connected to a bunch of surge protection. So did a search on the internet and found a solution of HP forum. First of all, I followed the steps to "restore an external power module.

  http://support.HP.com/us-en/document/c01321436#N551

  I connected the cable to the printer as suggested directly to a wall outlet. But the outlet wall available closest was across the room. So I plugged it into the wall outlet, then in power while the power is on. Plugged the power cord at the back of the printer and the printer started its initialization process for nearly 15 minutes. Then everything seemed OK on the touch screen. Although I don't have a check printing. I did a power button close so that I could use a closer outlet. I did that and plugged printer on another once tested the printer wouldn't turn back on. I repeated the same steps on the reset of the external power supply without result. The power led remains on the printer as well as on the external power supply. I can't touch screen of the printer and the printer is initializing. Can someone PLEASE! Is it the printer or power supply external power that his witness remains on too! It's a printer expensive used sentence... I can not find anything on printer get repaired on the HP Web site if necessary.

  Well, I changed the logic board with an 8500 a more Board of eBay. The Premium printer & more than 8,500 use the same logic board. The difference between the two printers, it's that the premium has a second paper tray. After you have installed the most logical and crossing my fingers when I plugged power cord in.... was worth the $27.50 I paid for the Board on eBay. The printer is indeed, works again. Don't understand why HP or someone else keeps parts for an old printer in 3 years. HP wants to just sell an upgraded model, so they can do more of $ people. I did not see elsewhere the printer dumping excellent condition.

  I appreciate your comments! Rich1

• OfficeJet Pro K850 - ink cartridge does not print

  My K850 printer is not printing cyan. According to the Toolbox of the K850, cartridge series cyan was 75%, and the health of the print head has been fair. The cyan cartridge was beyond its expiration date I replaced it. The new cartridge does not better than the old cartridge print. Before I spend another $40.00 + did someone has something to suggest?

  Although the cleaning of the print head has helped a little, it did not help, so I bought a new cyan print head. When I installed the new print head, the printer automatically aligned to the printhead and now cyan works very well. Unfortunately, the alignment process pointed out flaws in magenta and Yellow Printhead. Now everytime that I print anything the printer goes through a continuous systematic alignment printhead to try to correct the magenta and Yellow Printhead, waste of paper and ink, until I cancel all print jobs. New cleaning of the printheads and the contacts did not help. In the end, no matter what is the status of print head in the tool box, replacing the print heads is the only solution that worked.

• HP Officejet Pro 8600: Document feeder causing vertical lines in copying and scanning

  When I copy or scan via the document feeder I get two vertical lines on the copy or scan.  How can I fix it?

  Hello @aadmin, hope you are well!

  Thank you for becoming a member of the HP Forum. It's a great place to get help from the community, to get suggestions and find what has worked for others.

  I understand that you are facing problems while scanning / copying using the ADF. Please, try the following steps to resolve this problem.

  1. Make a blank copy using the ADF. Ideally, you should get a blank document with the two vertical lines.
  2. Keep the page out on your dish / the main scanner bed facing you.
  3. Follow the line or streak on the paper to the box on the ADF glass is the origin of the problem. Carefully clean the thin "strip of lid of scanner ADF white' and 'the band glass ADF Scanner' with a damp lint cloth.
  4. See the figure below. 3 is the glass Strip ADF & 2 is the white cover ADF scanner.

  

  These measures should be the case, I would like to know the results.

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• HP Officejet Pro 8610: HP Officejet Pro 8610 won't scan in color via the charger on a MAC

  I have a lot of documents that I need scanned in color using the charger and I don't know where the parameter must use the scan black and white to color. Help, please. I am a mobile notary and there are ready docs that I must return to the lender.

  I can print and copy in color very well and I can scan in color using the flat bed but not the charger.

  Please help.

  Hello @CJAI, greetings!

  Thank you for joining the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.

  I see that you are having problems when scanning using the document feeder. Have you tried to do a scan using the HP Easy Scan application? HP Easy Scan is a free app on the App Store with tools to scan documents and photos to a Mac running OS X 10.9 or later version.

  Please go to http://hp.care/2d75fhX to get detailed instructions to scan and also to change the settings, including the color settings. If you don't have the application, you can also download and install the application from the same link.

  These measures should be the case, I would like to know the results

  Good luck

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!