HP photosmart c5580 who don't scan to computer

I have a HP photosmart c5580 who won't be no sweep on computer. but will scan to a USB card or media. Error message States to: try running the scan of the computer. Refer to the documentation for more details.

Thanks for your help.

Kind regards.

Hello SolidRock,

Welcome to the Forums of HP Support!

I see your message and the private message that you are unable to scan to your computer using the C5580. I am very sure that you found something not HP if she asked you to pay for the drivers, unless you've tried to order a CD

Go to this link: all-in-one printer, HP Photosmart C5580 supports. Select your operating system, and then click Next. Select the driver - software product Installation (1), then download.

Once the software is downloaded, you will be able to install the software and the scan.

Kind regards

Tags: HP Printers

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